Quick answers
- Where is Ripley Crossing?
- 1200 Whitlatch Way, Milan, IN 47031, in Ripley County, Indiana.
- What is the phone number of Ripley Crossing?
- (812) 654-2231, as listed by Medicare (CMS).
- What is the Medicare star rating of Ripley Crossing?
- Medicare overall rating: 2 out of 5 stars (CMS data updated 2026-10-01).
- Has Ripley Crossing been fined?
- Medicare lists 1 fine totaling $14,265.
- What did inspectors find at Ripley Crossing?
- In its last three inspection cycles (August 22, 2023 to December 16, 2025), Medicare lists 24 health citations; the most serious was level J. 2 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (August 22, 2023 to December 16, 2025), Ripley Crossing had 24 health citations; the most serious was level J (immediate jeopardy to resident health or safety). 2 of them were level G or higher (actual harm or immediate jeopardy). It was fined $14,265 in total (1 fine, the latest on August 10, 2024). Nurse staffing is 4.48 hours per resident per day; the Indiana average is 3.73 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: December 16, 2025 — 5 health citations
Inspections in this cycle: December 16, 2025 (complaint investigation); December 16, 2025 (standard health inspection).
F0689 Level G
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 4 less serious citations (levels A to F)
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0690 Level D
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
Previous cycle: October 22, 2024 — 4 health citations
Inspections in this cycle: October 22, 2024 (standard health inspection); March 10, 2025 (complaint investigation).
Show 4 citations (levels A to F, no actual harm)
F0921 Level E
“Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0698 Level D
“Provide safe, appropriate dialysis care/services for a resident who requires such services.”
Earlier cycle: August 22, 2023 — 15 health citations
Inspections in this cycle: August 22, 2023 (standard health inspection); November 2, 2023 (infection control inspection); June 5, 2024 (complaint investigation); August 10, 2024 (complaint investigation); September 23, 2024 (complaint investigation).
F0689 Level J
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 14 less serious citations (levels A to F)
F0761 Level E
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0602 Level D
“Protect each resident from the wrongful use of the resident's belongings or money.”
F0908 Level D
“Keep all essential equipment working safely.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0554 Level D
“Allow residents to self-administer drugs if determined clinically appropriate.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0692 Level D
“Provide enough food/fluids to maintain a resident's health.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (27)
E0041 Level F
“Implement emergency and standby power systems.”
K0222 Level F
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0921 Level F
“Ensure that testing and maintenance of electrical equipment is performed.”
K0300 Level E
“Meet other general requirements that are deficient.”
K0374 Level E
“Install smoke barrier doors that can resist smoke for at least 20 minutes.”
K0920 Level E
“Ensure proper usage of power strips and extension cords.”
K0222 Level E
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0324 Level E
“Provide properly protected cooking facilities.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0712 Level E
“Have simulated fire drills held at unexpected times.”
K0920 Level E
“Ensure proper usage of power strips and extension cords.”
E0041 Level F
“Implement emergency and standby power systems.”
K0161 Level F
“Use approved construction type or materials.”
K0291 Level F
“Install emergency lighting that can last at least 1 1/2 hours.”
K0761 Level F
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0211 Level E
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0222 Level E
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0321 Level E
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0920 Level E
“Ensure proper usage of power strips and extension cords.”
K0324 Level D
“Provide properly protected cooking facilities.”
K0914 Level D
“Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.”
K0345 Level C
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0712 Level C
“Have simulated fire drills held at unexpected times.”
Fines and payment denials
Total fines over about the last three years: $14,265 (1 fine). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| August 10, 2024 | Fine | $14,265 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Indiana | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.60 | 0.68 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.98 | 0.78 | 0.86 |
| Nurse aide hours per resident per day | 2.90 | 2.28 | 2.35 |
| Total nurse staff hours per resident per day | 4.48 | 3.73 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 4.02 | 3.26 | 3.43 |
| RN hours per resident per day on the weekend | 0.46 | 0.46 | 0.48 |
| Nursing staff turnover (per year) | 37.8% | 45.9% | 45.3% |
| RN turnover (per year) | 38.5% | 40.5% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 7 nursing homes: Major Hospital.
Legal business name: Major Hospital.
Owners and managers Medicare lists (1)
| Name | Role | Share | Since |
|---|---|---|---|
| Ripley Crossing Health Services Inc | Management company (operational or managerial control) | NOT APPLICABLE | July 1, 2020 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 100 |
| Average residents per day | 82.4 |
| Takes part in | Medicare and Medicaid |
| Ownership | Non-profit – other |
| Group or chain (affiliated entity) | Major Hospital |
| Legal business name | Major Hospital |
| First approved by Medicare/Medicaid | 2004-05-05 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 1200 Whitlatch Way, Milan, IN 47031 |
| County | Ripley County |
| State | Indiana |
| Phone | (812) 654‑2231 |
| CMS Certification Number | 155730 |
| Name in Medicare records | RIPLEY CROSSING |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Manderley Health Care Center8.3 mi · Osgood, IN · 3 of 5 stars
- Silver Memories Health Care8.7 mi · Versailles, IN · 3 of 5 stars
- St Andrews Health Campus9.6 mi · Batesville, IN · 4 of 5 stars
- The Waters of Batesville11 mi · Batesville, IN · 1 of 5 stars
- The Waters of Dillsboro-Ross Manor11 mi · Dillsboro, IN · 2 of 5 stars
Nearest hospital emergency rooms
- Margaret Mary Community Hospital Inc11 mi · Batesville, IN · Critical Access Hospital
- St Elizabeth Dearborn Hospital14 mi · Lawrenceburg, IN · Acute Care Hospital
- Decatur County Memorial Hospital22 mi · Greensburg, IN · Critical Access Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13