Quick answers
- Where is Rialto Post Acute Center?
- 1471 S Riverside Ave, Rialto, CA 92376, in San Bernardino County, California.
- What is the phone number of Rialto Post Acute Center?
- (909) 877-1361, as listed by Medicare (CMS).
- What is the Medicare star rating of Rialto Post Acute Center?
- Medicare overall rating: 2 out of 5 stars (CMS data updated 2026-10-01).
- Has Rialto Post Acute Center been fined?
- Medicare lists 2 fines totaling $23,621 and 1 payment denial.
- What did inspectors find at Rialto Post Acute Center?
- In its last three inspection cycles (January 7, 2022 to August 19, 2026), Medicare lists 38 health citations; the most serious was level J. 2 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (January 7, 2022 to August 19, 2026), Rialto Post Acute Center had 38 health citations; the most serious was level J (immediate jeopardy to resident health or safety). 2 of them were level G or higher (actual harm or immediate jeopardy). It was fined $23,621 in total (2 fines, the latest on January 8, 2026) and had 1 Medicare payment denial. Nurse staffing is 4.15 hours per resident per day; the California average is 4.54 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: January 8, 2026 — 18 health citations
Inspections in this cycle: January 8, 2026 (complaint investigation); January 8, 2026 (standard health inspection); March 16, 2026 (complaint investigation); July 16, 2026 (complaint investigation); July 24, 2026 (complaint investigation); July 29, 2026 (complaint investigation); August 5, 2026 (complaint investigation); August 14, 2026 (complaint investigation); August 19, 2026 (complaint investigation).
F0689 Level J
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 17 less serious citations (levels A to F)
F0686 Level E
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0690 Level E
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0836 Level D
“Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0557 Level D
“Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0583 Level D
“Keep residents' personal and medical records private and confidential.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0800 Level D
“Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0919 Level D
“Make sure that a working call system is available in each resident's bathroom and bathing area.”
Previous cycle: November 14, 2024 — 9 health citations
Inspections in this cycle: November 14, 2024 (standard health inspection); January 28, 2025 (complaint investigation); March 13, 2025 (complaint investigation); April 11, 2025 (complaint investigation); May 2, 2025 (complaint investigation); May 20, 2025 (complaint investigation).
F0689 Level J
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 8 less serious citations (levels A to F)
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0557 Level D
“Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0573 Level D
“Let each resident or the resident's legal representative access or purchase copies of all the resident's records.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0690 Level D
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
Earlier cycle: January 7, 2022 — 11 health citations
Inspections in this cycle: January 7, 2022 (standard health inspection); October 24, 2023 (infection control inspection); November 17, 2023 (complaint investigation); November 28, 2023 (complaint investigation); January 12, 2024 (complaint investigation).
Show 11 citations (levels A to F, no actual harm)
F0760 Level E
“Ensure that residents are free from significant medication errors.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0814 Level E
“Dispose of garbage and refuse properly.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0557 Level D
“Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0640 Level D
“Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.”
F0646 Level D
“Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.”
F0698 Level D
“Provide safe, appropriate dialysis care/services for a resident who requires such services.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0919 Level D
“Make sure that a working call system is available in each resident's bathroom and bathing area.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (19)
K0161 Level D
“Use approved construction type or materials.”
K0355 Level D
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0741 Level D
“Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.”
E0031 Level C
“Provide emergency officials' contact information.”
K0741 Level E
“Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.”
E0031 Level D
“Provide emergency officials' contact information.”
E0039 Level D
“Conduct testing and exercise requirements.”
K0355 Level D
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0511 Level D
“Have properly installed electrical wiring and gas equipment.”
K0161 Level D
“Use approved construction type or materials.”
K0223 Level D
“Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.”
K0353 Level D
“Inspect, test, and maintain automatic sprinkler systems.”
K0355 Level D
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0363 Level D
“Install corridor and hallway doors that block smoke.”
K0374 Level D
“Install smoke barrier doors that can resist smoke for at least 20 minutes.”
K0511 Level D
“Have properly installed electrical wiring and gas equipment.”
K0911 Level D
“Meet requirements for the installation and maintenance of electrical systems.”
K0918 Level D
“Have generator or other power source capable of supplying service within 10 seconds.”
K0923 Level D
“Have proper medical gas storage and administration areas.”
Fines and payment denials
Total fines over about the last three years: $23,621 (2 fines). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| January 8, 2026 | Fine | $15,340 |
| April 11, 2025 | Fine | $8,281 |
| April 11, 2025 | Payment denial | from May 9, 2025, 25 days |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | California | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.52 | 0.68 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.04 | 1.20 | 0.86 |
| Nurse aide hours per resident per day | 2.59 | 2.66 | 2.35 |
| Total nurse staff hours per resident per day | 4.15 | 4.54 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.80 | 4.10 | 3.43 |
| RN hours per resident per day on the weekend | 0.43 | 0.52 | 0.48 |
| Nursing staff turnover (per year) | 50.4% | 36.6% | 45.3% |
| RN turnover (per year) | 65.6% | 37.8% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.4 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 11 nursing homes: Serrano Group.
Legal business name: Rialto Healthcare LLC.
Owners and managers Medicare lists (9)
| Name | Role | Share | Since |
|---|---|---|---|
| Rialto Healthcare LLC | Direct owner | — | February 1, 2016 |
| Rialto Op Co LLC | Direct owner | — | February 1, 2016 |
| BL Rialto LLC | Indirect owner | — | February 1, 2016 |
| Lynn Stanton LLC | Indirect owner | — | February 1, 2016 |
| Myaame LLC | Indirect owner | — | February 1, 2016 |
| Rialto Partners LLC | Indirect owner | — | February 1, 2016 |
| Fensterman, Howard | Indirect owner | — | February 1, 2016 |
| Jacobs, Dov | Indirect owner | — | February 1, 2016 |
| Taub, Judah | Indirect owner | — | February 1, 2016 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 177 |
| Average residents per day | 160.6 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – corporation |
| Group or chain (affiliated entity) | Serrano Group |
| Legal business name | Rialto Healthcare LLC |
| First approved by Medicare/Medicaid | 1967-01-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 1471 S Riverside Ave, Rialto, CA 92376 |
| County | San Bernardino County |
| State | California |
| Phone | (909) 877‑1361 |
| CMS Certification Number | 055213 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Laurel Convalescent Hospital3.7 mi · Fontana, CA · 3 of 5 stars
- Grand Terrace Health Care Center4.3 mi · Grand Terrace, CA · 5 of 5 stars
- Meadows Ridge Care Center4.4 mi · Colton, CA · 4 of 5 stars
- Community Convalescent Center of San Bernardino4.5 mi · San Bernardino, CA · 2 of 5 stars
- Citrus Nursing Center4.6 mi · Fontana, CA · 4 of 5 stars
Nearest hospital emergency rooms
- Arrowhead Regional Medical Center1.0 mi · Colton, CA · Acute Care Hospital
- Kaiser Foundation Hospital Fontana/Ontario3.8 mi · Fontana, CA · Acute Care Hospital
- Community Hospital of San Bernardino4.8 mi · San Bernardino, CA · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13