Quick answers
- Where is Resorts at Pooler Inc?
- 508 South Rogers Street, Pooler, GA 31322, in Chatham County, Georgia.
- What is the phone number of Resorts at Pooler Inc?
- (912) 748-6840, as listed by Medicare (CMS).
- What is the Medicare star rating of Resorts at Pooler Inc?
- Medicare overall rating: 2 out of 5 stars (CMS data updated 2026-10-01).
- Has Resorts at Pooler Inc been fined?
- Medicare lists 1 fine totaling $4,017.
- What did inspectors find at Resorts at Pooler Inc?
- In its last three inspection cycles (April 22, 2022 to December 7, 2025), Medicare lists 18 health citations; the most serious was level F. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (April 22, 2022 to December 7, 2025), Resorts at Pooler Inc had 18 health citations; the most serious was level F (no actual harm, potential for more than minimal harm). It was fined $4,017 in total (1 fine, the latest on June 16, 2024). Nurse staffing is 4.03 hours per resident per day; the Georgia average is 3.61 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: December 7, 2025 — 6 health citations
Inspections in this cycle: December 7, 2025 (standard health inspection).
Show 6 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0814 Level F
“Dispose of garbage and refuse properly.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0554 Level D
“Allow residents to self-administer drugs if determined clinically appropriate.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
Previous cycle: June 16, 2024 — 10 health citations
Inspections in this cycle: June 16, 2024 (standard health inspection); July 2, 2025 (complaint investigation).
Show 10 citations (levels A to F, no actual harm)
F0880 Level F
“Provide and implement an infection prevention and control program.”
F0584 Level E
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0625 Level E
“Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0757 Level D
“Ensure each resident’s drug regimen must be free from unnecessary drugs.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0554 Level D
“Allow residents to self-administer drugs if determined clinically appropriate.”
F0644 Level D
“Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
Earlier cycle: April 22, 2022 — 2 health citations
Inspections in this cycle: April 22, 2022 (standard health inspection); April 30, 2024 (infection control inspection); June 16, 2024 (complaint investigation).
Show 2 citations (levels A to F, no actual harm)
F0803 Level E
“Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (5)
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
K0321 Level D
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0920 Level D
“Ensure proper usage of power strips and extension cords.”
K0923 Level D
“Have proper medical gas storage and administration areas.”
K0222 Level F
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
Fines and payment denials
Total fines over about the last three years: $4,017 (1 fine). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| June 16, 2024 | Fine | $4,017 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Georgia | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.42 | 0.50 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.14 | 0.94 | 0.86 |
| Nurse aide hours per resident per day | 2.47 | 2.17 | 2.35 |
| Total nurse staff hours per resident per day | 4.03 | 3.61 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.74 | 3.12 | 3.43 |
| RN hours per resident per day on the weekend | 0.59 | 0.35 | 0.48 |
| Nursing staff turnover (per year) | 58.1% | 46.8% | 45.3% |
| RN turnover (per year) | 50.0% | 46.1% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.6 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Owners and managers Medicare lists (1)
| Name | Role | Share | Since |
|---|---|---|---|
| Rosenberg, Mindy | Direct owner | 100% | October 1, 2019 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 122 |
| Average residents per day | 84.8 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| First approved by Medicare/Medicaid | 1982-03-10 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 508 South Rogers Street, Pooler, GA 31322 |
| County | Chatham County |
| State | Georgia |
| Phone | (912) 748‑6840 |
| CMS Certification Number | 115293 |
| Name in Medicare records | RESORTS AT POOLER INC |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Pruitthealth - Seaside5.6 mi · Port Wentworth, GA · 4 of 5 stars
- Savannah Post Acute LLC8.4 mi · Savannah, GA · 1 of 5 stars
- Candler Skilled Nursing Unit10 mi · Savannah, GA · 5 of 5 stars
- Abercorn Rehabilitation Center11 mi · Savannah, GA · 1 of 5 stars
- Bryan County Health & Rehab Center12 mi · Richmond Hill, GA · 1 of 5 stars
Nearest hospital emergency rooms
- Candler Hospital6.5 mi · Savannah, GA · Acute Care Hospital
- St Joseph's Hospital - Savannah10 mi · Savannah, GA · Acute Care Hospital
- Savannah Health Services LLC dba Memorial Health University Medical Center11 mi · Savannah, GA · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13