Quick answers
- Where is The Rehabilitation & Nursing Center at Everett?
- 289 Elm Street, Everett, MA 02149, in Middlesex County, Massachusetts.
- What is the phone number of The Rehabilitation & Nursing Center at Everett?
- (617) 387-6560, as listed by Medicare (CMS).
- What is the Medicare star rating of The Rehabilitation & Nursing Center at Everett?
- Medicare overall rating: 4 out of 5 stars (CMS data updated 2026-10-01).
- Has The Rehabilitation & Nursing Center at Everett been fined?
- Medicare lists no fines for The Rehabilitation & Nursing Center at Everett.
- What did inspectors find at The Rehabilitation & Nursing Center at Everett?
- In its last three inspection cycles (August 31, 2023 to August 7, 2025), Medicare lists 31 health citations; the most serious was level E. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (August 31, 2023 to August 7, 2025), The Rehabilitation & Nursing Center at Everett had 31 health citations; the most serious was level E (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 3.53 hours per resident per day; the Massachusetts average is 3.94 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: August 7, 2025 — 6 health citations
Inspections in this cycle: August 7, 2025 (standard health inspection).
Show 6 citations (levels A to F, no actual harm)
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0810 Level D
“Provide special eating equipment and utensils for residents who need them and appropriate assistance.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
Previous cycle: August 28, 2024 — 13 health citations
Inspections in this cycle: August 28, 2024 (standard health inspection).
Show 13 citations (levels A to F, no actual harm)
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0881 Level E
“Implement a program that monitors antibiotic use.”
F0552 Level D
“Ensure that residents are fully informed and understand their health status, care and treatments.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0759 Level D
“Ensure medication error rates are not 5 percent or greater.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0791 Level D
“Provide or obtain dental services for each resident.”
Earlier cycle: August 31, 2023 — 12 health citations
Inspections in this cycle: August 31, 2023 (standard health inspection).
Show 12 citations (levels A to F, no actual harm)
F0760 Level E
“Ensure that residents are free from significant medication errors.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0679 Level D
“Provide activities to meet all resident's needs.”
F0688 Level D
“Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0790 Level D
“Provide routine and 24-hour emergency dental care for each resident.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0919 Level D
“Make sure that a working call system is available in each resident's bathroom and bathing area.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (20)
K0131 Level F
“Meet requirements for sections of health care facilities separated by fire resistive construction.”
K0211 Level F
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0222 Level F
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0311 Level F
“Have an enclosure around a vertical opening shaft.”
K0321 Level F
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0324 Level F
“Provide properly protected cooking facilities.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0372 Level F
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0293 Level E
“Have properly located and lighted "Exit" signs.”
K0372 Level F
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
E0041 Level D
“Implement emergency and standby power systems.”
K0291 Level D
“Install emergency lighting that can last at least 1 1/2 hours.”
K0321 Level D
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0374 Level D
“Install smoke barrier doors that can resist smoke for at least 20 minutes.”
K0918 Level D
“Have generator or other power source capable of supplying service within 10 seconds.”
E0041 Level F
“Implement emergency and standby power systems.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Massachusetts | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.65 | 0.66 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.77 | 0.97 | 0.86 |
| Nurse aide hours per resident per day | 2.12 | 2.31 | 2.35 |
| Total nurse staff hours per resident per day | 3.53 | 3.94 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.19 | 3.52 | 3.43 |
| RN hours per resident per day on the weekend | 0.36 | 0.46 | 0.48 |
| Nursing staff turnover (per year) | 19.1% | 37.6% | 45.3% |
| RN turnover (per year) | 17.4% | 42.7% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.4 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 21 nursing homes: Personal Healthcare Management.
Legal business name: Ernc Operating LLC.
Owners and managers Medicare lists (4)
| Name | Role | Share | Since |
|---|---|---|---|
| Arb II Holdings LLC | Direct owner | 15% | December 31, 2020 |
| Ebz II Holdings LLC | Direct owner | 29% | December 31, 2020 |
| Nedlaw II Holdings LLC | Direct owner | 35% | December 31, 2020 |
| Ysz 1082 Holdings LLC | Direct owner | 21% | December 31, 2020 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 183 |
| Average residents per day | 152.9 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Group or chain (affiliated entity) | Personal Healthcare Management |
| Legal business name | Ernc Operating LLC |
| First approved by Medicare/Medicaid | 1987-04-10 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 289 Elm Street, Everett, MA 02149 |
| County | Middlesex County |
| State | Massachusetts |
| Phone | (617) 387‑6560 |
| CMS Certification Number | 225300 |
| Name in Medicare records | REHABILITATION & NURSING CENTER AT EVERETT (THE) |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Lighthouse Rehabilitation and Healthcare Center0.9 mi · Revere, MA · 2 of 5 stars
- The Massachusetts Veterans Home at Chelsea0.9 mi · Chelsea, MA · 4 of 5 stars
- Katzman Family Center for Living1.1 mi · Chelsea, MA · 5 of 5 stars
- Dexter House Healthcare1.6 mi · Malden, MA · 2 of 5 stars
- Leonard Florence Center for Living1.8 mi · Chelsea, MA · 5 of 5 stars
Nearest hospital emergency rooms
- Melrosewakefield Healthcare3.4 mi · Melrose, MA · Acute Care Hospital
- Massachusetts General Hospital4.1 mi · Boston, MA · Acute Care Hospital
- Massachusetts Eye and Ear Infirmary -4.1 mi · Boston, MA · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13