Quick answers
- Where is Regency Village?
- 409 Greene St, Webster, TX 77598, in Harris County, Texas.
- What is the phone number of Regency Village?
- (832) 740-1607, as listed by Medicare (CMS).
- What is the Medicare star rating of Regency Village?
- Medicare overall rating: 2 out of 5 stars (CMS data updated 2026-10-01).
- Has Regency Village been fined?
- Medicare lists 2 fines totaling $22,718.
- What did inspectors find at Regency Village?
- In its last three inspection cycles (December 16, 2022 to July 4, 2026), Medicare lists 29 health citations; the most serious was level J. 5 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (December 16, 2022 to July 4, 2026), Regency Village had 29 health citations; the most serious was level J (immediate jeopardy to resident health or safety). 5 of them were level G or higher (actual harm or immediate jeopardy). It was fined $22,718 in total (2 fines, the latest on April 19, 2025). Nurse staffing is 3.50 hours per resident per day; the Texas average is 3.42 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: May 14, 2025 — 11 health citations
Inspections in this cycle: May 14, 2025 (standard health inspection); November 20, 2025 (complaint investigation); December 1, 2025 (complaint investigation); January 15, 2026 (complaint investigation); July 4, 2026 (complaint investigation).
Show 11 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0755 Level E
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0641 Level E
“Ensure each resident receives an accurate assessment.”
F0656 Level E
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0690 Level D
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0636 Level D
“Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
Previous cycle: March 2, 2024 — 10 health citations
Inspections in this cycle: March 2, 2024 (standard health inspection); March 14, 2025 (complaint investigation); March 21, 2025 (complaint investigation); April 19, 2025 (complaint investigation).
F0580 Level J
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Resident Rights Deficiencies
F0684 Level J
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Quality of Life and Care Deficiencies
F0689 Level J
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Quality of Life and Care Deficiencies
F0600 Level G
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
actual harm to residents; isolated (a few residents) · Freedom from Abuse, Neglect, and Exploitation Deficiencies
F0610 Level G
“Respond appropriately to all alleged violations.”
actual harm to residents; isolated (a few residents) · Freedom from Abuse, Neglect, and Exploitation Deficiencies
Show 5 less serious citations (levels A to F)
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0759 Level E
“Ensure medication error rates are not 5 percent or greater.”
F0644 Level D
“Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
Earlier cycle: December 16, 2022 — 8 health citations
Inspections in this cycle: December 16, 2022 (standard health inspection); March 2, 2024 (complaint investigation).
Show 8 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0656 Level E
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0755 Level E
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0759 Level E
“Ensure medication error rates are not 5 percent or greater.”
F0636 Level D
“Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (8)
K0511 Level F
“Have properly installed electrical wiring and gas equipment.”
K0341 Level E
“Install a fire alarm system that can be heard throughout the facility.”
K0355 Level E
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0324 Level E
“Provide properly protected cooking facilities.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0372 Level E
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0511 Level E
“Have properly installed electrical wiring and gas equipment.”
Fines and payment denials
Total fines over about the last three years: $22,718 (2 fines). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| April 19, 2025 | Fine | $8,417 |
| April 19, 2025 | Fine | $14,301 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Texas | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.64 | 0.44 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.60 | 0.94 | 0.86 |
| Nurse aide hours per resident per day | 2.26 | 2.03 | 2.35 |
| Total nurse staff hours per resident per day | 3.50 | 3.42 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.18 | 2.99 | 3.43 |
| RN hours per resident per day on the weekend | 0.49 | 0.35 | 0.48 |
| Nursing staff turnover (per year) | 74.7% | 50.8% | 45.3% |
| RN turnover (per year) | 50.0% | 49.8% | 42.5% |
| Administrators who left in the last year | 1.0 | 0.6 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 7 nursing homes: Chambers County Public Hospital District No. 1.
Legal business name: Chambers County Public Hospital District No. 1.
Owners and managers Medicare lists (1)
| Name | Role | Share | Since |
|---|---|---|---|
| RV-LTC Enterprises LLC | Management company (operational or managerial control) | NOT APPLICABLE | September 1, 2024 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 122 |
| Average residents per day | 62 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Group or chain (affiliated entity) | Chambers County Public Hospital District No. 1 |
| Legal business name | Chambers County Public Hospital District No. 1 |
| First approved by Medicare/Medicaid | 2003-05-08 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 409 Greene St, Webster, TX 77598 |
| County | Harris County |
| State | Texas |
| Phone | (832) 740‑1607 |
| CMS Certification Number | 675961 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Focused Care at Webster0.9 mi · Webster, TX · 2 of 5 stars
- Ignite Medical Resort Webster, LLC2.0 mi · Webster, TX · 5 of 5 stars
- Baywind Village Skilled Nursing & Rehab2.4 mi · League City, TX · 5 of 5 stars
- MRC the Crossings2.4 mi · League City, TX · 5 of 5 stars
- The Heights of League City4.0 mi · League City, TX · 1 of 5 stars
Nearest hospital emergency rooms
- Memorial Hermann Houston Physicians Hospital0.4 mi · Webster, TX · Acute Care Hospital
- HCA Houston Healthcare Clear Lake0.7 mi · Webster, TX · Acute Care Hospital
- UTMB Health Clear Lake Campus Hospital0.9 mi · Webster, TX · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13