Quick answers
- Where is Regency House?
- 3745 Summer Crest Dr., San Angelo, TX 76901, in Tom Green County, Texas.
- What is the phone number of Regency House?
- (512) 213-5785, as listed by Medicare (CMS).
- What is the Medicare star rating of Regency House?
- Medicare overall rating: 4 out of 5 stars (CMS data updated 2026-10-01).
- Has Regency House been fined?
- Medicare lists no fines for Regency House.
- What did inspectors find at Regency House?
- In its last three inspection cycles (July 27, 2023 to January 28, 2026), Medicare lists 19 health citations; the most serious was level F. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (July 27, 2023 to January 28, 2026), Regency House had 19 health citations; the most serious was level F (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 3.27 hours per resident per day; the Texas average is 3.42 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: December 18, 2025 — 6 health citations
Inspections in this cycle: December 18, 2025 (standard health inspection); January 28, 2026 (complaint investigation).
Show 6 citations (levels A to F, no actual harm)
F0698 Level E
“Provide safe, appropriate dialysis care/services for a resident who requires such services.”
F0656 Level E
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0914 Level E
“Provide bedrooms that don't allow residents to see each other when privacy is needed.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0604 Level D
“Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.”
F0690 Level D
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
Previous cycle: September 19, 2024 — 7 health citations
Inspections in this cycle: September 19, 2024 (standard health inspection).
Show 7 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0908 Level F
“Keep all essential equipment working safely.”
F0656 Level E
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0761 Level E
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0690 Level D
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
F0640 Level B
“Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.”
Earlier cycle: July 27, 2023 — 6 health citations
Inspections in this cycle: July 27, 2023 (standard health inspection); November 29, 2023 (infection control inspection); March 8, 2024 (complaint investigation).
Show 6 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0550 Level E
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0755 Level E
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (3)
K0321 Level E
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0372 Level E
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Texas | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.56 | 0.44 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.64 | 0.94 | 0.86 |
| Nurse aide hours per resident per day | 2.07 | 2.03 | 2.35 |
| Total nurse staff hours per resident per day | 3.27 | 3.42 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 2.87 | 2.99 | 3.43 |
| RN hours per resident per day on the weekend | 0.42 | 0.35 | 0.48 |
| Nursing staff turnover (per year) | 60.3% | 50.8% | 45.3% |
| Administrators who left in the last year | 1.0 | 0.6 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 8 nursing homes: Caraday Healthcare.
Legal business name: Stratford Hospital District.
Owners and managers Medicare lists (2)
| Name | Role | Share | Since |
|---|---|---|---|
| Stratford Hospital District | Direct owner | 100% | June 1, 2020 |
| Caraday Regency LLC | Management company (operational or managerial control) | NOT APPLICABLE | June 1, 2020 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 120 |
| Average residents per day | 79.1 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – corporation |
| Group or chain (affiliated entity) | Caraday Healthcare |
| Legal business name | Stratford Hospital District |
| First approved by Medicare/Medicaid | 1998-10-22 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 3745 Summer Crest Dr., San Angelo, TX 76901 |
| County | Tom Green County |
| State | Texas |
| Phone | (512) 213‑5785 |
| CMS Certification Number | 675767 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Avir at Meadow Creek1.2 mi · San Angelo, TX · 1 of 5 stars
- Avir at San Angelo2.9 mi · San Angelo, TX · 1 of 5 stars
- St. Juanita Retirement and Rehab3.6 mi · San Angelo, TX
- Park Plaza Nursing and Rehabilitation Center3.9 mi · San Angelo, TX · 4 of 5 stars
- Cedar Manor Nursing and Rehabilitation Center4.4 mi · San Angelo, TX · 4 of 5 stars
Nearest hospital emergency rooms
- Shannon Medical Center5.6 mi · San Angelo, TX · Acute Care Hospital
- Schleicher County Medical Center39 mi · Eldorado, TX · Critical Access Hospital
- Ballinger Memorial Hospital40 mi · Ballinger, TX · Critical Access Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13