Quick answers
- Where is Regency at Northpointe?
- 1224 East Westview Court, Spokane, WA 99218, in Spokane County, Washington.
- What is the phone number of Regency at Northpointe?
- (509) 465-8800, as listed by Medicare (CMS).
- What is the Medicare star rating of Regency at Northpointe?
- Medicare overall rating: 5 out of 5 stars (CMS data updated 2026-10-01).
- Has Regency at Northpointe been fined?
- Medicare lists 1 fine totaling $8,278.
- What did inspectors find at Regency at Northpointe?
- In its last three inspection cycles (April 28, 2023 to December 12, 2025), Medicare lists 15 health citations; the most serious was level G. 1 was level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (April 28, 2023 to December 12, 2025), Regency at Northpointe had 15 health citations; the most serious was level G (actual harm to residents). 1 of them was level G or higher (actual harm or immediate jeopardy). It was fined $8,278 in total (1 fine, the latest on May 9, 2025). Nurse staffing is 4.98 hours per resident per day; the Washington average is 4.42 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: December 12, 2025 — no health citations
Inspections in this cycle: December 12, 2025 (standard health inspection).
Previous cycle: August 27, 2024 — 12 health citations
Inspections in this cycle: August 27, 2024 (standard health inspection); May 9, 2025 (complaint investigation).
F0684 Level G
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 11 less serious citations (levels A to F)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0607 Level D
“Develop and implement policies and procedures to prevent abuse, neglect, and theft.”
F0622 Level D
“Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0685 Level D
“Assist a resident in gaining access to vision and hearing services.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0690 Level D
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
F0692 Level D
“Provide enough food/fluids to maintain a resident's health.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0757 Level D
“Ensure each resident’s drug regimen must be free from unnecessary drugs.”
Earlier cycle: April 28, 2023 — 3 health citations
Inspections in this cycle: April 28, 2023 (standard health inspection); November 3, 2023 (complaint investigation); November 3, 2023 (infection control inspection).
Show 3 citations (levels A to F, no actual harm)
F0688 Level D
“Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (14)
K0362 Level F
“Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.”
K0363 Level F
“Install corridor and hallway doors that block smoke.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
K0100 Level D
“Meet other general requirements.”
K0321 Level D
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0372 Level D
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0511 Level D
“Have properly installed electrical wiring and gas equipment.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0362 Level E
“Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.”
K0321 Level D
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0511 Level D
“Have properly installed electrical wiring and gas equipment.”
K0521 Level F
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
K0923 Level D
“Have proper medical gas storage and administration areas.”
Fines and payment denials
Total fines over about the last three years: $8,278 (1 fine). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| May 9, 2025 | Fine | $8,278 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Washington | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 1.01 | 0.99 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.86 | 0.74 | 0.86 |
| Nurse aide hours per resident per day | 3.11 | 2.68 | 2.35 |
| Total nurse staff hours per resident per day | 4.98 | 4.42 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 4.06 | 3.82 | 3.43 |
| RN hours per resident per day on the weekend | 0.45 | 0.71 | 0.48 |
| Nursing staff turnover (per year) | 48.1% | 43.9% | 45.3% |
| RN turnover (per year) | 36.4% | 43.8% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 27 nursing homes: Regency Pacific Management.
Legal business name: BD Spokane I LLC.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 120 |
| Average residents per day | 90.9 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – corporation |
| Group or chain (affiliated entity) | Regency Pacific Management |
| Legal business name | BD Spokane I LLC |
| First approved by Medicare/Medicaid | 1990-08-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 1224 East Westview Court, Spokane, WA 99218 |
| County | Spokane County |
| State | Washington |
| Phone | (509) 465‑8800 |
| CMS Certification Number | 505369 |
| Name in Medicare records | REGENCY AT NORTHPOINTE |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Avalon Care Center at Northpointe0.5 mi · Spokane, WA · 3 of 5 stars
- Royal Park Health and Rehabilitation1.5 mi · Spokane, WA · 3 of 5 stars
- Spokane Falls Care2.5 mi · Spokane, WA · 1 of 5 stars
- Spokane Health & Rehabilitation2.8 mi · Spokane, WA · 1 of 5 stars
- Emerson Health & Rehabilitation4.2 mi · Spokane, WA · 3 of 5 stars
Nearest hospital emergency rooms
- Providence Holy Family Hospital2.6 mi · Spokane, WA · Acute Care Hospital
- Spokane VA Medical Center5.0 mi · Spokane, WA · Federal/VA Acute Care Hospital
- Multicare Valley Hospital8.8 mi · Spokane Valley, WA · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13