Quick answers
- Where is Regalcare at Worcester?
- 25 Oriol Drive, Worcester, MA 01605, in Worcester County, Massachusetts.
- What is the phone number of Regalcare at Worcester?
- (508) 852-3330, as listed by Medicare (CMS).
- What is the Medicare star rating of Regalcare at Worcester?
- Medicare overall rating: 2 out of 5 stars (CMS data updated 2026-10-01).
- Has Regalcare at Worcester been fined?
- Medicare lists no fines for Regalcare at Worcester.
- What did inspectors find at Regalcare at Worcester?
- In its last three inspection cycles (June 7, 2022 to May 6, 2025), Medicare lists 31 health citations; the most serious was level F. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (June 7, 2022 to May 6, 2025), Regalcare at Worcester had 31 health citations; the most serious was level F (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 3.64 hours per resident per day; the Massachusetts average is 3.94 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: April 17, 2025 — 8 health citations
Inspections in this cycle: April 17, 2025 (standard health inspection).
Show 8 citations (levels A to F, no actual harm)
F0565 Level E
“Honor the resident's right to organize and participate in resident/family groups in the facility.”
F0584 Level E
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0689 Level E
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0693 Level D
“Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0791 Level D
“Provide or obtain dental services for each resident.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0641 Level B
“Ensure each resident receives an accurate assessment.”
Previous cycle: January 4, 2024 — 9 health citations
Inspections in this cycle: January 4, 2024 (standard health inspection); May 6, 2025 (complaint investigation).
Show 9 citations (levels A to F, no actual harm)
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0698 Level D
“Provide safe, appropriate dialysis care/services for a resident who requires such services.”
F0552 Level D
“Ensure that residents are fully informed and understand their health status, care and treatments.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0691 Level D
“Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0727 Level D
“Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.”
F0812 Level D
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Earlier cycle: June 7, 2022 — 14 health citations
Inspections in this cycle: June 7, 2022 (standard health inspection).
Show 14 citations (levels A to F, no actual harm)
F0885 Level F
“Report COVID19 data to residents and families.”
F0886 Level F
“Perform COVID19 testing on residents and staff.”
F0687 Level E
“Provide appropriate foot care.”
F0689 Level E
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0814 Level E
“Dispose of garbage and refuse properly.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0740 Level D
“Ensure each resident must receive and the facility must provide necessary behavioral health care and services.”
F0756 Level D
“Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.”
F0758 Level D
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
F0825 Level D
“Provide or get specialized rehabilitative services as required for a resident.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0625 Level B
“Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (38)
E0041 Level F
“Implement emergency and standby power systems.”
K0311 Level F
“Have an enclosure around a vertical opening shaft.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0372 Level F
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0521 Level F
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
K0531 Level F
“Have elevators that firefighters can control in the event of a fire.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0911 Level F
“Meet requirements for the installation and maintenance of electrical systems.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0324 Level E
“Provide properly protected cooking facilities.”
K0761 Level E
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
K0211 Level D
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0920 Level D
“Ensure proper usage of power strips and extension cords.”
E0004 Level F
“Develop and maintain an Emergency Preparedness Program (EP).”
E0020 Level F
“Establish policies and procedures including evacuation.”
E0029 Level F
“Develop a communication plan.”
E0041 Level F
“Implement emergency and standby power systems.”
K0222 Level F
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0321 Level F
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0711 Level F
“Provide a written emergency evacuation plan.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
E0006 Level E
“Conduct risk assessment and an All-Hazards approach.”
E0009 Level E
“Include a process for Emergency Preparedness collaboration.”
E0036 Level E
“Establish emergency prep training and testing.”
E0039 Level E
“Conduct testing and exercise requirements.”
K0311 Level E
“Have an enclosure around a vertical opening shaft.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
K0372 Level E
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0541 Level E
“Install properly constructed and protected linen or trash chutes.”
K0712 Level E
“Have simulated fire drills held at unexpected times.”
K0761 Level E
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
K0914 Level E
“Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.”
E0024 Level D
“Establish policies and procedures for volunteers.”
E0026 Level D
“Establish roles under a Waiver declared by secretary.”
K0341 Level D
“Install a fire alarm system that can be heard throughout the facility.”
K0363 Level D
“Install corridor and hallway doors that block smoke.”
K0511 Level D
“Have properly installed electrical wiring and gas equipment.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Massachusetts | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.43 | 0.66 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.15 | 0.97 | 0.86 |
| Nurse aide hours per resident per day | 2.07 | 2.31 | 2.35 |
| Total nurse staff hours per resident per day | 3.64 | 3.94 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.26 | 3.52 | 3.43 |
| RN hours per resident per day on the weekend | 0.22 | 0.46 | 0.48 |
| Nursing staff turnover (per year) | 38.8% | 37.6% | 45.3% |
| RN turnover (per year) | 47.1% | 42.7% | 42.5% |
| Administrators who left in the last year | 2.0 | 0.4 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 10 nursing homes: Regalcare.
Legal business name: Oc Azure of Worcester Center LLC.
Owners and managers Medicare lists (2)
| Name | Role | Share | Since |
|---|---|---|---|
| Oc Azure of Worcester Holdings LLC | Direct owner | 100% | February 1, 2022 |
| Mirlis, Eliyahu | Indirect owner | 100% | February 1, 2022 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 160 |
| Average residents per day | 116.8 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – corporation |
| Group or chain (affiliated entity) | Regalcare |
| Legal business name | Oc Azure of Worcester Center LLC |
| First approved by Medicare/Medicaid | 1990-07-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 25 Oriol Drive, Worcester, MA 01605 |
| County | Worcester County |
| State | Massachusetts |
| Phone | (508) 852‑3330 |
| CMS Certification Number | 225467 |
| Name in Medicare records | REGALCARE AT WORCESTER |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Notre Dame Long Term Care Center0.6 mi · Worcester, MA · 4 of 5 stars
- Holy Trinity Eastern Orthodox N & R Center1.5 mi · Worcester, MA · 5 of 5 stars
- Odd Fellows Home of Massachusetts1.5 mi · Worcester, MA · 2 of 5 stars
- Knollwood Nursing Center1.5 mi · Worcester, MA · 5 of 5 stars
- Christopher House of Worcester1.6 mi · Worcester, MA · 3 of 5 stars
Nearest hospital emergency rooms
- UMass Memorial Medical Center/University Campus1.4 mi · Worcester, MA · Acute Care Hospital
- St Vincent Hospital2.6 mi · Worcester, MA · Acute Care Hospital
- Marlborough Hospital12 mi · Marlborough, MA · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13