Quick answers
- Where is Pruitthealth - Toccoa?
- 633 Falls Road, Toccoa, GA 30577, in Stephens County, Georgia.
- What is the phone number of Pruitthealth - Toccoa?
- (706) 886-8491, as listed by Medicare (CMS).
- What is the Medicare star rating of Pruitthealth - Toccoa?
- Medicare overall rating: 2 out of 5 stars (CMS data updated 2026-10-01).
- Has Pruitthealth - Toccoa been fined?
- Medicare lists no fines for Pruitthealth - Toccoa, but 1 payment denial.
- What did inspectors find at Pruitthealth - Toccoa?
- In its last three inspection cycles (January 26, 2023 to August 28, 2025), Medicare lists 24 health citations; the most serious was level F. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (January 26, 2023 to August 28, 2025), Pruitthealth - Toccoa had 24 health citations; the most serious was level F (no actual harm, potential for more than minimal harm). It had 1 Medicare payment denial (the latest began August 28, 2025) and no fines. Nurse staffing is 3.11 hours per resident per day; the Georgia average is 3.61 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: August 28, 2025 — 9 health citations
Inspections in this cycle: August 28, 2025 (standard health inspection).
Show 9 citations (levels A to F, no actual harm)
F0550 Level E
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0558 Level D
“Reasonably accommodate the needs and preferences of each resident.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0628 Level D
“Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0679 Level D
“Provide activities to meet all resident's needs.”
Previous cycle: March 21, 2024 — 8 health citations
Inspections in this cycle: March 21, 2024 (standard health inspection); August 28, 2025 (complaint investigation).
Show 8 citations (levels A to F, no actual harm)
F0804 Level F
“Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.”
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0919 Level D
“Make sure that a working call system is available in each resident's bathroom and bathing area.”
Earlier cycle: January 26, 2023 — 7 health citations
Inspections in this cycle: January 26, 2023 (standard health inspection); March 21, 2024 (complaint investigation).
Show 7 citations (levels A to F, no actual harm)
F0727 Level E
“Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.”
F0761 Level E
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0698 Level D
“Provide safe, appropriate dialysis care/services for a resident who requires such services.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (2)
K0347 Level D
“Properly provide smoke detection systems in areas open to corridors.”
K0363 Level D
“Install corridor and hallway doors that block smoke.”
Fines and payment denials
Total fines over about the last three years: $0 (0 fines). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| August 28, 2025 | Payment denial | from December 17, 2025, 5 days |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Georgia | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.35 | 0.50 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.81 | 0.94 | 0.86 |
| Nurse aide hours per resident per day | 1.95 | 2.17 | 2.35 |
| Total nurse staff hours per resident per day | 3.11 | 3.61 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 2.38 | 3.12 | 3.43 |
| RN hours per resident per day on the weekend | 0.13 | 0.35 | 0.48 |
| Nursing staff turnover (per year) | 40.0% | 46.8% | 45.3% |
| RN turnover (per year) | 50.0% | 46.1% | 42.5% |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 97 nursing homes: Pruitthealth.
Legal business name: Pruitthealth - Toccoa, LLC.
Owners and managers Medicare lists (2)
| Name | Role | Share | Since |
|---|---|---|---|
| United Health Services Inc | Direct owner | 100% | September 27, 2007 |
| Pruitthealth Inc | Management company (operational or managerial control) | NOT APPLICABLE | September 27, 2007 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 181 |
| Average residents per day | 121.8 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – corporation |
| Group or chain (affiliated entity) | Pruitthealth |
| Legal business name | Pruitthealth - Toccoa, LLC |
| First approved by Medicare/Medicaid | 1989-02-02 |
| Resident and family councils | Resident and family councils |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 633 Falls Road, Toccoa, GA 30577 |
| County | Stephens County |
| State | Georgia |
| Phone | (706) 886‑8491 |
| CMS Certification Number | 115345 |
| Name in Medicare records | PRUITTHEALTH - TOCCOA |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Pruitthealth - Scenic View13 mi · Baldwin, GA · 5 of 5 stars
- New Horizons Habersham14 mi · Demorest, GA · 4 of 5 stars
- Mountain View Health Care21 mi · Clayton, GA · 1 of 5 stars
- Lila Doyle Post Acute21 mi · Seneca, SC · 4 of 5 stars
- Seneca Health & Rehabilitation Center22 mi · Seneca, SC · 3 of 5 stars
Nearest hospital emergency rooms
- Stephens County Hospital0.8 mi · Toccoa, GA · Acute Care Hospital
- Northeast Georgia Medical Center Habersham14 mi · Demorest, GA · Acute Care Hospital
- Ty Cobb Regional Medical Center, LLC17 mi · Lavonia, GA · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13