Quick answers
- Where is Providence Seward Mountain Haven?
- 2203 Oak Street, Seward, AK 99664, in Kenai Peninsula, Alaska.
- What is the phone number of Providence Seward Mountain Haven?
- (907) 224-5241, as listed by Medicare (CMS).
- What is the Medicare star rating of Providence Seward Mountain Haven?
- Medicare overall rating: 3 out of 5 stars (CMS data updated 2026-10-01).
- Has Providence Seward Mountain Haven been fined?
- Medicare lists no fines for Providence Seward Mountain Haven.
- What did inspectors find at Providence Seward Mountain Haven?
- In its last three inspection cycles (November 12, 2021 to February 11, 2026), Medicare lists 20 health citations; the most serious was level F. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (November 12, 2021 to February 11, 2026), Providence Seward Mountain Haven had 20 health citations; the most serious was level F (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 6.40 hours per resident per day; the Alaska average is 6.57 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: September 13, 2024 — 7 health citations
Inspections in this cycle: September 13, 2024 (standard health inspection); February 11, 2026 (complaint investigation).
Show 7 citations (levels A to F, no actual harm)
F0585 Level F
“Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.”
F0552 Level E
“Ensure that residents are fully informed and understand their health status, care and treatments.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0625 Level D
“Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0812 Level D
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Previous cycle: March 3, 2023 — 7 health citations
Inspections in this cycle: March 3, 2023 (standard health inspection).
Show 7 citations (levels A to F, no actual harm)
F0575 Level E
“Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0679 Level D
“Provide activities to meet all resident's needs.”
F0688 Level D
“Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.”
F0577 Level C
“Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.”
Earlier cycle: November 12, 2021 — 6 health citations
Inspections in this cycle: November 12, 2021 (standard health inspection); September 13, 2024 (complaint investigation).
Show 6 citations (levels A to F, no actual harm)
F0609 Level E
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0758 Level E
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0883 Level D
“Develop and implement policies and procedures for flu and pneumonia vaccinations.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (16)
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
E0004 Level F
“Develop and maintain an Emergency Preparedness Program (EP).”
E0007 Level F
“Address patient/client population and determine types of services needed.”
E0015 Level F
“Address subsistence needs for staff and patients.”
E0023 Level F
“Establish policies and procedures for medical documentation.”
E0029 Level F
“Develop a communication plan.”
K0211 Level F
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0222 Level F
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0293 Level F
“Have properly located and lighted "Exit" signs.”
K0351 Level F
“Install an approved automatic sprinkler system.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0355 Level F
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0511 Level F
“Have properly installed electrical wiring and gas equipment.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Alaska | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 1.89 | 2.03 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.51 | 0.64 | 0.86 |
| Nurse aide hours per resident per day | 4.00 | 3.91 | 2.35 |
| Total nurse staff hours per resident per day | 6.40 | 6.57 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 5.39 | 5.72 | 3.43 |
| RN hours per resident per day on the weekend | 1.33 | 1.50 | 0.48 |
| Nursing staff turnover (per year) | 74.4% | 48.1% | 45.3% |
| RN turnover (per year) | 74.1% | 44.6% | 42.5% |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 8 nursing homes: Providence Health & Services.
Legal business name: City of Seward.
Owners and managers Medicare lists (4)
| Name | Role | Share | Since |
|---|---|---|---|
| City of Seward | Direct owner | 100% | May 1, 2003 |
| Providence Health & Services | Management company (operational or managerial control) | NOT APPLICABLE | July 1, 2016 |
| Providence Health & Services - Washington | Management company (operational or managerial control) | NOT APPLICABLE | May 1, 2003 |
| Providence St. Joseph Health | Management company (operational or managerial control) | NOT APPLICABLE | July 1, 2016 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 40 |
| Average residents per day | 39.1 |
| Takes part in | Medicare and Medicaid |
| Ownership | Government – city |
| Group or chain (affiliated entity) | Providence Health & Services |
| Legal business name | City of Seward |
| First approved by Medicare/Medicaid | 1994-01-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 2203 Oak Street, Seward, AK 99664 |
| County | Kenai Peninsula |
| State | Alaska |
| Phone | (907) 224‑5241 |
| CMS Certification Number | 025024 |
| Name in Medicare records | PROVIDENCE SEWARD MOUNTAIN HAVEN |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Nearest hospital emergency rooms
- Providence Seward Hospital1.9 mi · Seward, AK · Critical Access Hospital
- Central Peninsula General Hospital61 mi · Soldotna, AK · Acute Care Hospital
- Alaska Native Medical Center74 mi · Anchorage, AK · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13