Quick answers
- Where is Presbyterian Intercomm Hospital DP/SNF?
- 12401 Washington Blvd., Whittier, CA 90602, in Los Angeles County, California.
- What is the phone number of Presbyterian Intercomm Hospital DP/SNF?
- (562) 698-0811, as listed by Medicare (CMS).
- What is the Medicare star rating of Presbyterian Intercomm Hospital DP/SNF?
- Medicare overall rating: 5 out of 5 stars (CMS data updated 2026-10-01).
- Has Presbyterian Intercomm Hospital DP/SNF been fined?
- Medicare lists no fines for Presbyterian Intercomm Hospital DP/SNF.
- What did inspectors find at Presbyterian Intercomm Hospital DP/SNF?
- In its last three inspection cycles (July 14, 2024 to August 13, 2026), Medicare lists 19 health citations; the most serious was level E. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (July 14, 2024 to August 13, 2026), Presbyterian Intercomm Hospital DP/SNF had 19 health citations; the most serious was level E (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 10.12 hours per resident per day; the California average is 4.54 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: August 13, 2026 — 8 health citations
Inspections in this cycle: August 13, 2026 (standard health inspection).
Show 8 citations (levels A to F, no actual harm)
F0761 Level E
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0578 Level D
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0605 Level D
“Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.”
F0685 Level D
“Assist a resident in gaining access to vision and hearing services.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Previous cycle: July 18, 2025 — 6 health citations
Inspections in this cycle: July 18, 2025 (standard health inspection).
Show 6 citations (levels A to F, no actual harm)
F0550 Level E
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0636 Level D
“Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.”
F0640 Level D
“Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.”
F0693 Level D
“Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
Earlier cycle: July 14, 2024 — 5 health citations
Inspections in this cycle: July 14, 2024 (standard health inspection).
Show 5 citations (levels A to F, no actual harm)
F0609 Level E
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0623 Level D
“Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (5)
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0345 Level D
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0363 Level D
“Install corridor and hallway doors that block smoke.”
K0712 Level D
“Have simulated fire drills held at unexpected times.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | California | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 4.12 | 0.68 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 2.50 | 1.20 | 0.86 |
| Nurse aide hours per resident per day | 3.50 | 2.66 | 2.35 |
| Total nurse staff hours per resident per day | 10.12 | 4.54 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 8.86 | 4.10 | 3.43 |
| RN hours per resident per day on the weekend | 3.10 | 0.52 | 0.48 |
| Nursing staff turnover (per year) | 23.3% | 36.6% | 45.3% |
| RN turnover (per year) | 17.2% | 37.8% | 42.5% |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Legal business name: PIH Health Whittier Hospital.
Owners and managers Medicare lists (2)
| Name | Role | Share | Since |
|---|---|---|---|
| PIH Health Whittier Hospital | Direct owner | 100% | February 15, 1996 |
| PIH Health Whittier Hospital | Management company (operational or managerial control) | NOT APPLICABLE | November 8, 2024 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 35 |
| Average residents per day | 28.5 |
| Takes part in | Medicare |
| Ownership | Non-profit – corporation |
| Legal business name | PIH Health Whittier Hospital |
| First approved by Medicare/Medicaid | 1996-02-15 |
| Located inside a hospital | Yes |
| Resident and family councils | None |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 12401 Washington Blvd., Whittier, CA 90602 |
| County | Los Angeles County |
| State | California |
| Phone | (562) 698‑0811 |
| CMS Certification Number | 555654 |
| Name in Medicare records | PRESBYTERIAN INTERCOMM HOSP DP/SNF |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- The Orchard - Post Acute Care0.0 mi · Whittier, CA · 1 of 5 stars
- Whittier Pacific Care Center0.6 mi · Whittier, CA · 2 of 5 stars
- Whittier Nursing and Wellness Center, Inc1.2 mi · Whittier, CA · 5 of 5 stars
- Socal Post-Acute Care1.5 mi · Whittier, CA · 4 of 5 stars
- Pico Rivera Healthcare Center2.8 mi · Pico Rivera, CA · 4 of 5 stars
Nearest hospital emergency rooms
- PIH Health Hospital-Whittier1.7 mi · Whittier, CA · Acute Care Hospital
- Whittier Hospital Medical Center1.9 mi · Whittier, CA · Acute Care Hospital
- Department of State Hospitals - Metropolitan - Psy2.9 mi · Norwalk, CA · Psychiatric Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13