Quick answers
- Where is Pleasant View Communities?
- 544 North Penryn Road, Manheim, PA 17545, in Lancaster County, Pennsylvania.
- What is the phone number of Pleasant View Communities?
- (717) 665-2445, as listed by Medicare (CMS).
- What is the Medicare star rating of Pleasant View Communities?
- Medicare overall rating: 5 out of 5 stars (CMS data updated 2026-10-01).
- Has Pleasant View Communities been fined?
- Medicare lists no fines for Pleasant View Communities.
- What did inspectors find at Pleasant View Communities?
- In its last three inspection cycles (August 1, 2024 to August 27, 2026), Medicare lists 6 health citations; the most serious was level E. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (August 1, 2024 to August 27, 2026), Pleasant View Communities had 6 health citations; the most serious was level E (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 4.54 hours per resident per day; the Pennsylvania average is 3.90 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: August 27, 2026 — no health citations
Inspections in this cycle: August 27, 2026 (standard health inspection).
Previous cycle: July 24, 2025 — 1 health citation
Inspections in this cycle: July 24, 2025 (standard health inspection).
Show 1 citation (levels A to F, no actual harm)
F0585 Level E
“Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.”
Earlier cycle: August 1, 2024 — 5 health citations
Inspections in this cycle: August 1, 2024 (standard health inspection).
Show 5 citations (levels A to F, no actual harm)
F0761 Level E
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0883 Level D
“Develop and implement policies and procedures for flu and pneumonia vaccinations.”
F0887 Level D
“Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (8)
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
K0133 Level E
“Install a two-hour-resistant firewall separation.”
K0225 Level E
“Have stairways and smokeproof enclosures used as exits that meet safety requirements.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0511 Level E
“Have properly installed electrical wiring and gas equipment.”
K0225 Level F
“Have stairways and smokeproof enclosures used as exits that meet safety requirements.”
K0531 Level E
“Have elevators that firefighters can control in the event of a fire.”
K0355 Level C
“Properly select, install, inspect, or maintain portable fire extinguishes.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Pennsylvania | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.66 | 0.78 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.16 | 0.90 | 0.86 |
| Nurse aide hours per resident per day | 2.72 | 2.22 | 2.35 |
| Total nurse staff hours per resident per day | 4.54 | 3.90 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 4.14 | 3.52 | 3.43 |
| RN hours per resident per day on the weekend | 0.44 | 0.55 | 0.48 |
| Nursing staff turnover (per year) | 38.1% | 44.6% | 45.3% |
| RN turnover (per year) | 31.6% | 39.4% | 42.5% |
| Administrators who left in the last year | 1.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 92 |
| Average residents per day | 90.8 |
| Takes part in | Medicare and Medicaid |
| Ownership | Non-profit – corporation |
| Legal business name | Pleasant View Retirement Community |
| First approved by Medicare/Medicaid | 1989-07-01 |
| Part of a continuing care retirement community | Yes |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 544 North Penryn Road, Manheim, PA 17545 |
| County | Lancaster County |
| State | Pennsylvania |
| Phone | (717) 665‑2445 |
| CMS Certification Number | 395786 |
| Name in Medicare records | PLEASANT VIEW COMMUNITIES |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Moravian Manor4.1 mi · Lititz, PA · 4 of 5 stars
- Kadima Rehabilitation & Nursing at Lititz4.3 mi · Lititz, PA · 2 of 5 stars
- United Zion Retirement Communi4.5 mi · Lititz, PA · 5 of 5 stars
- Mt Hope Nazarene Retirement Community4.9 mi · Manheim, PA · 5 of 5 stars
- Luther Acres Manor5.1 mi · Lititz, PA · 1 of 5 stars
Nearest hospital emergency rooms
- UPMC Lititz5.1 mi · Lititz, PA · Acute Care Hospital
- Penn State Health Lancaster Medical Center7.2 mi · Lancaster, PA · Acute Care Hospital
- Lebanon VA Medical Center8.9 mi · Lebanon, PA · Federal/VA Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13