Quick answers
- Where is Pleasant View Center?
- 239 Pleasant Street, Concord, NH 03301, in Merrimack County, New Hampshire.
- What is the phone number of Pleasant View Center?
- (603) 224-6561, as listed by Medicare (CMS).
- What is the Medicare star rating of Pleasant View Center?
- Medicare overall rating: 1 out of 5 stars (CMS data updated 2026-10-01).
- Has Pleasant View Center been fined?
- Medicare lists 2 fines totaling $12,982.
- What did inspectors find at Pleasant View Center?
- In its last three inspection cycles (March 28, 2024 to June 4, 2026), Medicare lists 47 health citations; the most serious was level G. 1 was level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (March 28, 2024 to June 4, 2026), Pleasant View Center had 47 health citations; the most serious was level G (actual harm to residents). 1 of them was level G or higher (actual harm or immediate jeopardy). It was fined $12,982 in total (2 fines, the latest on February 26, 2025). Nurse staffing is 3.66 hours per resident per day; the New Hampshire average is 3.87 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: June 4, 2026 — 10 health citations
Inspections in this cycle: June 4, 2026 (standard health inspection).
Show 10 citations (levels A to F, no actual harm)
F0554 Level D
“Allow residents to self-administer drugs if determined clinically appropriate.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0688 Level D
“Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0791 Level D
“Provide or obtain dental services for each resident.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0641 Level B
“Ensure each resident receives an accurate assessment.”
F0842 Level B
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
Previous cycle: January 12, 2026 — 17 health citations
Inspections in this cycle: November 5, 2024 (complaint investigation); February 26, 2025 (complaint investigation); July 3, 2025 (complaint investigation); January 12, 2026 (standard health inspection).
F0760 Level G
“Ensure that residents are free from significant medication errors.”
actual harm to residents; isolated (a few residents) · Pharmacy Service Deficiencies
Show 16 less serious citations (levels A to F)
F0553 Level E
“Allow resident to participate in the development and implementation of his or her person-centered plan of care.”
F0552 Level D
“Ensure that residents are fully informed and understand their health status, care and treatments.”
F0561 Level D
“Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.”
F0635 Level D
“Provide doctor's orders for the resident's immediate care at the time the resident was admitted.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0926 Level D
“Have policies on smoking.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0726 Level D
“Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0867 Level D
“Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0609 Level B
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
Earlier cycle: July 3, 2025 — 20 health citations
Inspections in this cycle: March 28, 2024 (complaint investigation); July 25, 2024 (complaint investigation); September 24, 2024 (complaint investigation); July 3, 2025 (standard health inspection).
Show 20 citations (levels A to F, no actual harm)
F0881 Level E
“Implement a program that monitors antibiotic use.”
F0755 Level E
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0761 Level E
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0609 Level E
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0755 Level E
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0578 Level D
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0604 Level D
“Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.”
F0635 Level D
“Provide doctor's orders for the resident's immediate care at the time the resident was admitted.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0699 Level D
“Provide care or services that was trauma informed and/or culturally competent.”
F0777 Level D
“Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.”
F0883 Level D
“Develop and implement policies and procedures for flu and pneumonia vaccinations.”
F0887 Level D
“Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0628 Level B
“Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.”
F0637 Level B
“Assess the resident when there is a significant change in condition”
F0656 Level B
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (3)
K0913 Level E
“Ensure operating rooms are properly protected and written records are maintained and available for inspection.”
K0353 Level D
“Inspect, test, and maintain automatic sprinkler systems.”
K0923 Level D
“Have proper medical gas storage and administration areas.”
Fines and payment denials
Total fines over about the last three years: $12,982 (2 fines). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| February 26, 2025 | Fine | $8,788 |
| December 11, 2023 | Fine | $4,194 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | New Hampshire | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.75 | 0.78 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.54 | 0.76 | 0.86 |
| Nurse aide hours per resident per day | 2.37 | 2.32 | 2.35 |
| Total nurse staff hours per resident per day | 3.66 | 3.87 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.26 | 3.43 | 3.43 |
| RN hours per resident per day on the weekend | 0.49 | 0.54 | 0.48 |
| Nursing staff turnover (per year) | 64.7% | 43.4% | 45.3% |
| RN turnover (per year) | 53.3% | 40.5% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.3 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Legal business name: Pleasant View Operating Group LLC.
Owners and managers Medicare lists (6)
| Name | Role | Share | Since |
|---|---|---|---|
| An Magnolia Opco, LLC | Direct owner | 11% | January 21, 2022 |
| Eichler, Abraham | Direct owner | 40% | January 21, 2022 |
| Eisen, Menashe | Direct owner | 14% | January 21, 2022 |
| Klein, Yehudis | Direct owner | 8% | January 21, 2022 |
| Perlstein, Barry | Direct owner | 8% | January 21, 2022 |
| Perigrove 1014 LLC | Indirect owner | 17% | January 21, 2022 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 176 |
| Average residents per day | 152.5 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Legal business name | Pleasant View Operating Group LLC |
| First approved by Medicare/Medicaid | 1994-06-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 239 Pleasant Street, Concord, NH 03301 |
| County | Merrimack County |
| State | New Hampshire |
| Phone | (603) 224‑6561 |
| CMS Certification Number | 305045 |
| Name in Medicare records | PLEASANT VIEW CENTER |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Presidential Oaks0.4 mi · Concord, NH · 3 of 5 stars
- Harris Hill Center, Genesis HealthCare1.5 mi · Concord, NH · 2 of 5 stars
- Havenwood-Heritage Heights2.9 mi · Concord, NH · 2 of 5 stars
- Epsom Healthcare Center10 mi · Epsom, NH · 2 of 5 stars
- Hackett Hill Healthcare Center12 mi · Manchester, NH · 2 of 5 stars
Nearest hospital emergency rooms
- Concord Hospital0.1 mi · Concord, NH · Acute Care Hospital
- New Hampshire Hospital3.0 mi · Concord, NH · Psychiatric Hospital
- Catholic Medical Center13 mi · Manchester, NH · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13