Quick answers
- Where is Pinnacle Point Wellness & Rehabilitation?
- 4700 NW Cliffview Drive, Riverside, MO 64150, in Platte County, Missouri.
- What is the phone number of Pinnacle Point Wellness & Rehabilitation?
- (816) 741-5105, as listed by Medicare (CMS).
- What is the Medicare star rating of Pinnacle Point Wellness & Rehabilitation?
- Medicare overall rating: 2 out of 5 stars (CMS data updated 2026-10-01).
- Has Pinnacle Point Wellness & Rehabilitation been fined?
- Medicare lists 1 fine totaling $52,878 and 2 payment denials.
- What did inspectors find at Pinnacle Point Wellness & Rehabilitation?
- In its last three inspection cycles (November 20, 2023 to June 29, 2026), Medicare lists 39 health citations; the most serious was level J. 1 was level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (November 20, 2023 to June 29, 2026), Pinnacle Point Wellness & Rehabilitation had 39 health citations; the most serious was level J (immediate jeopardy to resident health or safety). 1 of them was level G or higher (actual harm or immediate jeopardy). It was fined $52,878 in total (1 fine, the latest on November 20, 2023) and had 2 Medicare payment denials. Nurse staffing is 3.67 hours per resident per day; the Missouri average is 3.40 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: November 20, 2025 — 5 health citations
Inspections in this cycle: November 20, 2025 (standard health inspection); April 30, 2026 (complaint investigation); June 29, 2026 (complaint investigation).
Show 5 citations (levels A to F, no actual harm)
F0555 Level E
“Honor the resident's right to choose his or her attending physician.”
F0550 Level E
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0552 Level E
“Ensure that residents are fully informed and understand their health status, care and treatments.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Previous cycle: April 10, 2025 — 12 health citations
Inspections in this cycle: April 10, 2025 (standard health inspection).
Show 12 citations (levels A to F, no actual harm)
F0569 Level E
“Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.”
F0574 Level E
“The resident has the right to receive notices in a format and a language he or she understands.”
F0580 Level E
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0584 Level E
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0677 Level E
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0636 Level D
“Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0759 Level D
“Ensure medication error rates are not 5 percent or greater.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
Earlier cycle: October 15, 2024 — 22 health citations
Inspections in this cycle: November 20, 2023 (complaint investigation); February 29, 2024 (complaint investigation); April 19, 2024 (complaint investigation); October 15, 2024 (standard health inspection).
F0684 Level J
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 21 less serious citations (levels A to F)
F0839 Level F
“Employ staff that are licensed, certified, or registered in accordance with state laws.”
F0558 Level E
“Reasonably accommodate the needs and preferences of each resident.”
F0582 Level E
“Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.”
F0584 Level E
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0604 Level E
“Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.”
F0607 Level E
“Develop and implement policies and procedures to prevent abuse, neglect, and theft.”
F0636 Level E
“Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.”
F0656 Level E
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0677 Level E
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0692 Level E
“Provide enough food/fluids to maintain a resident's health.”
F0700 Level E
“Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.”
F0759 Level E
“Ensure medication error rates are not 5 percent or greater.”
F0804 Level E
“Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.”
F0921 Level E
“Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.”
F0925 Level E
“Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.”
F0759 Level E
“Ensure medication error rates are not 5 percent or greater.”
F0677 Level E
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0685 Level D
“Assist a resident in gaining access to vision and hearing services.”
F0760 Level D
“Ensure that residents are free from significant medication errors.”
F0919 Level D
“Make sure that a working call system is available in each resident's bathroom and bathing area.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (20)
K0324 Level F
“Provide properly protected cooking facilities.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0920 Level F
“Ensure proper usage of power strips and extension cords.”
K0271 Level E
“Have exits that are accessible at all times.”
K0311 Level E
“Have an enclosure around a vertical opening shaft.”
K0741 Level E
“Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.”
K0100 Level D
“Meet other general requirements.”
K0914 Level F
“Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.”
K0161 Level E
“Use approved construction type or materials.”
K0222 Level E
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0741 Level E
“Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.”
K0211 Level F
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0341 Level F
“Install a fire alarm system that can be heard throughout the facility.”
K0914 Level F
“Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.”
E0036 Level E
“Establish emergency prep training and testing.”
K0311 Level E
“Have an enclosure around a vertical opening shaft.”
K0321 Level E
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0351 Level E
“Install an approved automatic sprinkler system.”
Fines and payment denials
Total fines over about the last three years: $52,878 (1 fine). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| April 19, 2024 | Payment denial | from June 4, 2024, 13 days |
| November 20, 2023 | Fine | $52,878 |
| November 20, 2023 | Payment denial | from January 2, 2024, 62 days |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Missouri | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.12 | 0.46 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.88 | 0.68 | 0.86 |
| Nurse aide hours per resident per day | 2.66 | 2.26 | 2.35 |
| Total nurse staff hours per resident per day | 3.67 | 3.40 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.20 | 2.96 | 3.43 |
| RN hours per resident per day on the weekend | 0.15 | 0.32 | 0.48 |
| Nursing staff turnover (per year) | 70.1% | 56.9% | 45.3% |
| RN turnover (per year) | 88.9% | 50.0% | 42.5% |
| Administrators who left in the last year | 2.0 | 0.7 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 180 |
| Average residents per day | 111.1 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Legal business name | Legal Business Name Not Available |
| First approved by Medicare/Medicaid | 1989-08-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 4700 NW Cliffview Drive, Riverside, MO 64150 |
| County | Platte County |
| State | Missouri |
| Phone | (816) 741‑5105 |
| CMS Certification Number | 265379 |
| Name in Medicare records | PINNACLE POINT WELLNESS & REHABILITATION |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- McCrite Plaza at Briarcliff Skilled Facility1.4 mi · Kansas City, MO · 2 of 5 stars
- Northland Rehabilitation & Health Care Center4.9 mi · Kansas City, MO · 2 of 5 stars
- Ignite Medical Resort Kansas City, LLC5.1 mi · Kansas City, MO · 3 of 5 stars
- Linden Woods Village5.2 mi · Gladstone, MO · 4 of 5 stars
- Life Care Center of Kansas City5.8 mi · Kansas City, KS · 3 of 5 stars
Nearest hospital emergency rooms
- NKC Health4.1 mi · North Kansas City, MO · Acute Care Hospital
- Saint Lukes North Hospital5.2 mi · Kansas City, MO · Acute Care Hospital
- Truman Medical Center Hospital Hill6.6 mi · Kansas City, MO · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13