Quick answers
- Where is Pine Point Center?
- 67 Pine Point Rd, Scarborough, ME 04074, in Cumberland County, Maine.
- What is the phone number of Pine Point Center?
- (207) 883-2468, as listed by Medicare (CMS).
- What is the Medicare star rating of Pine Point Center?
- Medicare overall rating: 4 out of 5 stars (CMS data updated 2026-10-01).
- Has Pine Point Center been fined?
- Medicare lists no fines for Pine Point Center.
- What did inspectors find at Pine Point Center?
- In its last three inspection cycles (March 6, 2024 to July 16, 2026), Medicare lists 28 health citations; the most serious was level E. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (March 6, 2024 to July 16, 2026), Pine Point Center had 28 health citations; the most serious was level E (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 4.01 hours per resident per day; the Maine average is 4.39 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: July 16, 2026 — 5 health citations
Inspections in this cycle: June 2, 2026 (complaint investigation); July 16, 2026 (complaint investigation); July 16, 2026 (standard health inspection).
Show 5 citations (levels A to F, no actual harm)
F0842 Level E
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0645 Level D
“PASARR screening for Mental disorders or Intellectual Disabilities”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0770 Level D
“Provide timely, quality laboratory services/tests to meet the needs of residents.”
Previous cycle: April 9, 2025 — 13 health citations
Inspections in this cycle: October 15, 2024 (complaint investigation); April 9, 2025 (complaint investigation); April 9, 2025 (standard health inspection).
Show 13 citations (levels A to F, no actual harm)
F0657 Level E
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0684 Level E
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0725 Level E
“Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.”
F0761 Level E
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0699 Level D
“Provide care or services that was trauma informed and/or culturally competent.”
F0804 Level D
“Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0921 Level D
“Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.”
F0578 Level B
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
Earlier cycle: March 6, 2024 — 10 health citations
Inspections in this cycle: March 6, 2024 (complaint investigation); March 6, 2024 (standard health inspection).
Show 10 citations (levels A to F, no actual harm)
F0584 Level E
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0725 Level E
“Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.”
F0730 Level E
“Observe each nurse aide's job performance and give regular training.”
F0842 Level E
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0868 Level E
“Have the Quality Assessment and Assurance group have the required members and meet at least quarterly”
F0883 Level E
“Develop and implement policies and procedures for flu and pneumonia vaccinations.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0558 Level D
“Reasonably accommodate the needs and preferences of each resident.”
F0812 Level D
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0867 Level D
“Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (10)
K0271 Level D
“Have exits that are accessible at all times.”
K0363 Level D
“Install corridor and hallway doors that block smoke.”
E0039 Level F
“Conduct testing and exercise requirements.”
K0354 Level F
“Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.”
K0211 Level D
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0271 Level D
“Have exits that are accessible at all times.”
K0321 Level D
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0753 Level D
“Have restrictions on the use of highly flammable decorations.”
K0919 Level D
“Meet requirements for the use of electrical equipment.”
K0754 Level D
“Provide properly sized and located linen or trash receptacles.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Maine | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 1.01 | 1.06 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.65 | 0.46 | 0.86 |
| Nurse aide hours per resident per day | 2.35 | 2.87 | 2.35 |
| Total nurse staff hours per resident per day | 4.01 | 4.39 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.59 | 3.93 | 3.43 |
| RN hours per resident per day on the weekend | 0.61 | 0.72 | 0.48 |
| Nursing staff turnover (per year) | 50.7% | 45.3% | 45.3% |
| RN turnover (per year) | 47.1% | 39.2% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 183 nursing homes: Genesis Healthcare.
Legal business name: Scarborough Operations LLC.
Owners and managers Medicare lists (10)
| Name | Role | Share | Since |
|---|---|---|---|
| Genesis Healthcare of Maine LLC | Direct owner | 100% | October 2, 2012 |
| Fc-Gen Operations Investment LLC | Indirect owner | — | February 2, 2015 |
| Gen Operations I LLC | Indirect owner | — | February 2, 2015 |
| Gen Operations II LLC | Indirect owner | — | February 2, 2015 |
| Genesis Healthcare Inc | Indirect owner | — | February 2, 2015 |
| Genesis Healthcare LLC | Indirect owner | — | February 2, 2015 |
| Genesis Holdings LLC | Indirect owner | — | February 2, 2015 |
| GHC Holdings LLC | Indirect owner | — | October 2, 2012 |
| Sun Healthcare Group Inc | Indirect owner | — | November 15, 2022 |
| Whitman, Arnold | Indirect owner | — | February 2, 2015 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 61 |
| Average residents per day | 55 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – corporation |
| Group or chain (affiliated entity) | Genesis Healthcare |
| Legal business name | Scarborough Operations LLC |
| First approved by Medicare/Medicaid | 1991-10-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 67 Pine Point Rd, Scarborough, ME 04074 |
| County | Cumberland County |
| State | Maine |
| Phone | (207) 883‑2468 |
| CMS Certification Number | 205070 |
| Name in Medicare records | PINE POINT CENTER |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Maine Veterans Home - Scarborough1.2 mi · Scarborough, ME · 5 of 5 stars
- Piper Shores4.5 mi · Scarborough, ME · 5 of 5 stars
- Seal Rock Healthcare5.5 mi · Saco, ME · 2 of 5 stars
- St Andre Health Care Facility6.7 mi · Biddeford, ME · 5 of 5 stars
- Springbrook Center6.8 mi · Westbrook, ME · 1 of 5 stars
Nearest hospital emergency rooms
- MaineHealth Behavioral Health at Spring Harbor6.1 mi · Westbrook, ME · Psychiatric Hospital
- MaineHealth Maine Medical Center7.8 mi · Portland, ME · Acute Care Hospital
- Northern Light Mercy Hospital8.1 mi · Portland, ME · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13