Quick answers
- Where is Payson Care Center?
- 107 East Lone Pine Drive, Payson, AZ 85541, in Gila County, Arizona.
- What is the phone number of Payson Care Center?
- (928) 474-6896, as listed by Medicare (CMS).
- What is the Medicare star rating of Payson Care Center?
- Medicare overall rating: 2 out of 5 stars (CMS data updated 2026-10-01).
- Has Payson Care Center been fined?
- Medicare lists no fines for Payson Care Center.
- What did inspectors find at Payson Care Center?
- In its last three inspection cycles (January 27, 2022 to April 17, 2025), Medicare lists 30 health citations; the most serious was level E. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (January 27, 2022 to April 17, 2025), Payson Care Center had 30 health citations; the most serious was level E (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 3.85 hours per resident per day; the Arizona average is 4.08 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: March 7, 2025 — 7 health citations
Inspections in this cycle: March 7, 2025 (standard health inspection).
Show 7 citations (levels A to F, no actual harm)
F0757 Level E
“Ensure each resident’s drug regimen must be free from unnecessary drugs.”
F0940 Level E
“Develop, implement, and/or maintain an effective training program for all new and existing staff members.”
F0943 Level E
“Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.”
F0582 Level D
“Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0696 Level D
“Provide appropriate care/assistance for a resident with a prosthesis.”
F0826 Level D
“Provide specialized rehabilitative services by qualified personnel, when ordered for a resident by a doctor.”
Previous cycle: April 6, 2023 — 14 health citations
Inspections in this cycle: April 6, 2023 (standard health inspection); January 14, 2025 (complaint investigation); January 30, 2025 (complaint investigation); March 7, 2025 (complaint investigation); April 17, 2025 (complaint investigation).
Show 14 citations (levels A to F, no actual harm)
F0600 Level E
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0680 Level E
“Ensure the activities program is directed by a qualified professional.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0607 Level D
“Develop and implement policies and procedures to prevent abuse, neglect, and theft.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0583 Level D
“Keep residents' personal and medical records private and confidential.”
F0645 Level D
“PASARR screening for Mental disorders or Intellectual Disabilities”
Earlier cycle: January 27, 2022 — 9 health citations
Inspections in this cycle: January 27, 2022 (standard health inspection).
Show 9 citations (levels A to F, no actual harm)
F0552 Level D
“Ensure that residents are fully informed and understand their health status, care and treatments.”
F0623 Level D
“Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.”
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0660 Level D
“Plan the resident's discharge to meet the resident's goals and needs.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0812 Level D
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0732 Level B
“Post nurse staffing information every day.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (18)
E0004 Level E
“Develop and maintain an Emergency Preparedness Program (EP).”
K0341 Level E
“Install a fire alarm system that can be heard throughout the facility.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0372 Level E
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0511 Level E
“Have properly installed electrical wiring and gas equipment.”
K0918 Level E
“Have generator or other power source capable of supplying service within 10 seconds.”
K0923 Level E
“Have proper medical gas storage and administration areas.”
K0345 Level E
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0353 Level D
“Inspect, test, and maintain automatic sprinkler systems.”
K0355 Level D
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0511 Level D
“Have properly installed electrical wiring and gas equipment.”
K0920 Level D
“Ensure proper usage of power strips and extension cords.”
E0020 Level D
“Establish policies and procedures including evacuation.”
K0325 Level D
“Have properly installed hallway dispensers for alcohol-based hand rub.”
K0353 Level D
“Inspect, test, and maintain automatic sprinkler systems.”
K0363 Level D
“Install corridor and hallway doors that block smoke.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Arizona | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.92 | 0.74 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.82 | 1.04 | 0.86 |
| Nurse aide hours per resident per day | 2.11 | 2.30 | 2.35 |
| Total nurse staff hours per resident per day | 3.85 | 4.08 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.37 | 3.59 | 3.43 |
| RN hours per resident per day on the weekend | 0.64 | 0.53 | 0.48 |
| Nursing staff turnover (per year) | 53.8% | 44.8% | 45.3% |
| RN turnover (per year) | 50.0% | 44.2% | 42.5% |
| Administrators who left in the last year | 2.0 | 0.4 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 194 nursing homes: Life Care Centers of America.
Legal business name: Payson United Medical Investors LLC.
Owners and managers Medicare lists (4)
| Name | Role | Share | Since |
|---|---|---|---|
| Developers Investment Company Inc | Direct owner | NOT APPLICABLE | April 8, 1989 |
| Preston, Forrest | Indirect owner | NOT APPLICABLE | April 8, 1989 |
| Developers Investment Company Inc | Management company (operational or managerial control) | NOT APPLICABLE | January 1, 2006 |
| Life Care Centers of America, Inc. | Management company (operational or managerial control) | NOT APPLICABLE | November 21, 1984 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 163 |
| Average residents per day | 42.6 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Group or chain (affiliated entity) | Life Care Centers of America |
| Legal business name | Payson United Medical Investors LLC |
| First approved by Medicare/Medicaid | 1985-11-25 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 107 East Lone Pine Drive, Payson, AZ 85541 |
| County | Gila County |
| State | Arizona |
| Phone | (928) 474‑6896 |
| CMS Certification Number | 035117 |
| Name in Medicare records | PAYSON CARE CENTER |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Rim Country Health & Retirement Community0.8 mi · Payson, AZ · 2 of 5 stars
Nearest hospital emergency rooms
- Banner Payson Medical Center1.7 mi · Payson, AZ · Critical Access Hospital
- HonorHealth Scottsdale Thompson Peak Medical Center52 mi · Scottsdale, AZ · Acute Care Hospital
- Verde Valley Medical Center53 mi · Cottonwood, AZ · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13