Quick answers
- Where is Parkway Place?
- 1321 Park Bayou Dr, Houston, TX 77077, in Harris County, Texas.
- What is the phone number of Parkway Place?
- (281) 556-9200, as listed by Medicare (CMS).
- What is the Medicare star rating of Parkway Place?
- Medicare overall rating: 4 out of 5 stars (CMS data updated 2026-10-01).
- Has Parkway Place been fined?
- Medicare lists 1 fine totaling $45,741.
- What did inspectors find at Parkway Place?
- In its last three inspection cycles (November 22, 2023 to July 30, 2026), Medicare lists 17 health citations; the most serious was level K. 3 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (November 22, 2023 to July 30, 2026), Parkway Place had 17 health citations; the most serious was level K (immediate jeopardy to resident health or safety). 3 of them were level G or higher (actual harm or immediate jeopardy). It was fined $45,741 in total (1 fine, the latest on September 24, 2024). Nurse staffing is 4.03 hours per resident per day; the Texas average is 3.42 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: July 30, 2026 — 5 health citations
Inspections in this cycle: April 22, 2026 (complaint investigation); July 30, 2026 (standard health inspection).
Show 5 citations (levels A to F, no actual harm)
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0808 Level D
“Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
Previous cycle: May 30, 2025 — 2 health citations
Inspections in this cycle: May 30, 2025 (standard health inspection).
Show 2 citations (levels A to F, no actual harm)
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Earlier cycle: April 5, 2024 — 10 health citations
Inspections in this cycle: November 22, 2023 (complaint investigation); April 5, 2024 (standard health inspection); September 24, 2024 (complaint investigation).
F0689 Level K
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
immediate jeopardy to resident health or safety; pattern (some residents) · Quality of Life and Care Deficiencies
F0580 Level J
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Resident Rights Deficiencies
F0776 Level J
“Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Administration Deficiencies
Show 7 less serious citations (levels A to F)
F0690 Level E
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
F0761 Level E
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0814 Level E
“Dispose of garbage and refuse properly.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0759 Level D
“Ensure medication error rates are not 5 percent or greater.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (1)
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
Fines and payment denials
Total fines over about the last three years: $45,741 (1 fine). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| September 24, 2024 | Fine | $45,741 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Texas | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.84 | 0.44 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.96 | 0.94 | 0.86 |
| Nurse aide hours per resident per day | 2.23 | 2.03 | 2.35 |
| Total nurse staff hours per resident per day | 4.03 | 3.42 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.76 | 2.99 | 3.43 |
| RN hours per resident per day on the weekend | 0.81 | 0.35 | 0.48 |
| Nursing staff turnover (per year) | 27.9% | 50.8% | 45.3% |
| RN turnover (per year) | 14.3% | 49.8% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.6 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Legal business name: Buckner Retirement Services Inc.
Owners and managers Medicare lists (1)
| Name | Role | Share | Since |
|---|---|---|---|
| Buckner Retirement Services Inc | Direct owner | NOT APPLICABLE | January 1, 1998 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 42 |
| Average residents per day | 38.6 |
| Takes part in | Medicare |
| Ownership | Non-profit – corporation |
| Legal business name | Buckner Retirement Services Inc |
| First approved by Medicare/Medicaid | 1999-01-07 |
| Part of a continuing care retirement community | Yes |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 1321 Park Bayou Dr, Houston, TX 77077 |
| County | Harris County |
| State | Texas |
| Phone | (281) 556‑9200 |
| CMS Certification Number | 675777 |
| Name in Medicare records | PARKWAY PLACE |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Continuing Care at Eagles Trace1.3 mi · Houston, TX · 4 of 5 stars
- Avir at Houston1.4 mi · Houston, TX · 1 of 5 stars
- Park Manor of Westchase2.8 mi · Houston, TX · 3 of 5 stars
- West Oaks Nursing & Rehabilitation3.0 mi · Houston, TX · 4 of 5 stars
- Solera at West Houston5.1 mi · Houston, TX · 2 of 5 stars
Nearest hospital emergency rooms
- HCA Houston Healthcare West3.0 mi · Houston, TX · Acute Care Hospital
- Houston Methodist West Hospital4.4 mi · Houston, TX · Acute Care Hospital
- Memorial Hermann Memorial City Hospital5.2 mi · Houston, TX · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13