Quick answers
- Where is Parkway Manor?
- 3116 Williamson County Parkway, Marion, IL 62959, in Williamson County, Illinois.
- What is the phone number of Parkway Manor?
- (618) 993-8600, as listed by Medicare (CMS).
- What is the Medicare star rating of Parkway Manor?
- Medicare overall rating: 4 out of 5 stars (CMS data updated 2026-10-01).
- Has Parkway Manor been fined?
- Medicare lists 1 fine totaling $45,480.
- What did inspectors find at Parkway Manor?
- In its last three inspection cycles (January 12, 2024 to June 11, 2026), Medicare lists 13 health citations; the most serious was level G. 2 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (January 12, 2024 to June 11, 2026), Parkway Manor had 13 health citations; the most serious was level G (actual harm to residents). 2 of them were level G or higher (actual harm or immediate jeopardy). It was fined $45,480 in total (1 fine, the latest on June 11, 2026). Nurse staffing is 4.20 hours per resident per day; the Illinois average is 3.47 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: June 11, 2026 — 4 health citations
Inspections in this cycle: June 11, 2026 (standard health inspection).
F0689 Level G
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 3 less serious citations (levels A to F)
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0688 Level D
“Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.”
Previous cycle: April 4, 2025 — 5 health citations
Inspections in this cycle: April 4, 2025 (standard health inspection); April 23, 2025 (complaint investigation).
F0697 Level G
“Provide safe, appropriate pain management for a resident who requires such services.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 4 less serious citations (levels A to F)
F0761 Level F
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0558 Level E
“Reasonably accommodate the needs and preferences of each resident.”
F0640 Level D
“Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.”
F0692 Level D
“Provide enough food/fluids to maintain a resident's health.”
Earlier cycle: January 12, 2024 — 4 health citations
Inspections in this cycle: January 12, 2024 (standard health inspection).
Show 4 citations (levels A to F, no actual harm)
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0883 Level D
“Develop and implement policies and procedures for flu and pneumonia vaccinations.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (26)
E0004 Level F
“Develop and maintain an Emergency Preparedness Program (EP).”
E0015 Level F
“Address subsistence needs for staff and patients.”
E0037 Level F
“Establish staff and initial training requirements.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0324 Level E
“Provide properly protected cooking facilities.”
K0761 Level E
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
K0920 Level E
“Ensure proper usage of power strips and extension cords.”
E0007 Level F
“Address patient/client population and determine types of services needed.”
E0015 Level F
“Address subsistence needs for staff and patients.”
E0025 Level F
“Create arrangements with other facilities to receive patients.”
E0026 Level F
“Establish roles under a Waiver declared by secretary.”
E0037 Level F
“Establish staff and initial training requirements.”
K0293 Level F
“Have properly located and lighted "Exit" signs.”
K0341 Level F
“Install a fire alarm system that can be heard throughout the facility.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0761 Level E
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
K0920 Level E
“Ensure proper usage of power strips and extension cords.”
E0004 Level F
“Develop and maintain an Emergency Preparedness Program (EP).”
E0015 Level F
“Address subsistence needs for staff and patients.”
E0037 Level F
“Establish staff and initial training requirements.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0354 Level F
“Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.”
K0271 Level E
“Have exits that are accessible at all times.”
K0920 Level E
“Ensure proper usage of power strips and extension cords.”
Fines and payment denials
Total fines over about the last three years: $45,480 (1 fine). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| June 11, 2026 | Fine | $45,480 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Illinois | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.70 | 0.71 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.70 | 0.64 | 0.86 |
| Nurse aide hours per resident per day | 2.80 | 2.12 | 2.35 |
| Total nurse staff hours per resident per day | 4.20 | 3.47 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.59 | 3.08 | 3.43 |
| RN hours per resident per day on the weekend | 0.52 | 0.55 | 0.48 |
| Nursing staff turnover (per year) | 52.7% | 43.7% | 45.3% |
| RN turnover (per year) | 38.1% | 41.5% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 10 nursing homes: Unlimited Development, Inc..
Legal business name: Unlimited Development, Inc.
Owners and managers Medicare lists (1)
| Name | Role | Share | Since |
|---|---|---|---|
| Unlimited Development, Inc | Direct owner | 100% | June 1, 2009 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 131 |
| Average residents per day | 101.1 |
| Takes part in | Medicare and Medicaid |
| Ownership | Non-profit – corporation |
| Group or chain (affiliated entity) | Unlimited Development, Inc. |
| Legal business name | Unlimited Development, Inc |
| First approved by Medicare/Medicaid | 1995-06-22 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 3116 Williamson County Parkway, Marion, IL 62959 |
| County | Williamson County |
| State | Illinois |
| Phone | (618) 993‑8600 |
| CMS Certification Number | 145841 |
| Name in Medicare records | PARKWAY MANOR |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Helia Healthcare of Energy3.0 mi · Energy, IL · 1 of 5 stars
- Integrity HC of Marion3.7 mi · Marion, IL · 1 of 5 stars
- Shawnee Senior Living5.4 mi · Herrin, IL · 2 of 5 stars
- Integrity HC of Herrin5.5 mi · Herrin, IL · 1 of 5 stars
- Axiom Healthcare of West Frankfort11 mi · West Frankfort, IL · 1 of 5 stars
Nearest hospital emergency rooms
- Heartland Regional Medical Center1.3 mi · Marion, IL · Acute Care Hospital
- Marion Il VA Medical Center2.0 mi · Marion, IL · Federal/VA Acute Care Hospital
- Herrin Hospital4.3 mi · Herrin, IL · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13