Quick answers
- Where is Orrville Pointe?
- 230 South Crown Hill Road, Orrville, OH 44667, in Wayne County, Ohio.
- What is the phone number of Orrville Pointe?
- (330) 682-2273, as listed by Medicare (CMS).
- What is the Medicare star rating of Orrville Pointe?
- Medicare overall rating: 2 out of 5 stars (CMS data updated 2026-10-01).
- Has Orrville Pointe been fined?
- Medicare lists no fines for Orrville Pointe.
- What did inspectors find at Orrville Pointe?
- In its last three inspection cycles (May 16, 2019 to August 3, 2026), Medicare lists 38 health citations; the most serious was level J. 2 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (May 16, 2019 to August 3, 2026), Orrville Pointe had 38 health citations; the most serious was level J (immediate jeopardy to resident health or safety). 2 of them were level G or higher (actual harm or immediate jeopardy). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 3.80 hours per resident per day; the Ohio average is 3.71 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: September 5, 2024 — 29 health citations
Inspections in this cycle: September 5, 2024 (standard health inspection); April 15, 2026 (complaint investigation); May 1, 2026 (complaint investigation); June 24, 2026 (complaint investigation); August 3, 2026 (complaint investigation).
F0689 Level J
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Quality of Life and Care Deficiencies
F0761 Level J
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Pharmacy Service Deficiencies
Show 27 less serious citations (levels A to F)
F0940 Level F
“Develop, implement, and/or maintain an effective training program for all new and existing staff members.”
F0949 Level F
“Provide behavior health training consistent with the requirements and as determined by a facility assessment.”
F0727 Level F
“Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.”
F0835 Level F
“Administer the facility in a manner that enables it to use its resources effectively and efficiently.”
F0727 Level F
“Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.”
F0851 Level F
“Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.”
F0882 Level F
“Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.”
F0569 Level E
“Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0921 Level D
“Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0760 Level D
“Ensure that residents are free from significant medication errors.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0756 Level D
“Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.”
F0757 Level D
“Ensure each resident’s drug regimen must be free from unnecessary drugs.”
F0883 Level D
“Develop and implement policies and procedures for flu and pneumonia vaccinations.”
F0732 Level C
“Post nurse staffing information every day.”
F0838 Level C
“Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.”
Previous cycle: April 28, 2022 — 6 health citations
Inspections in this cycle: April 28, 2022 (standard health inspection).
Show 6 citations (levels A to F, no actual harm)
F0607 Level D
“Develop and implement policies and procedures to prevent abuse, neglect, and theft.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0758 Level D
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
Earlier cycle: May 16, 2019 — 3 health citations
Inspections in this cycle: May 16, 2019 (standard health inspection); March 21, 2024 (complaint investigation).
Show 3 citations (levels A to F, no actual harm)
F0727 Level F
“Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.”
F0727 Level F
“Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.”
F0641 Level E
“Ensure each resident receives an accurate assessment.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (16)
K0324 Level F
“Provide properly protected cooking facilities.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0363 Level F
“Install corridor and hallway doors that block smoke.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0923 Level F
“Have proper medical gas storage and administration areas.”
K0293 Level E
“Have properly located and lighted "Exit" signs.”
K0511 Level E
“Have properly installed electrical wiring and gas equipment.”
K0781 Level E
“Have restrictions on the use of portable space heaters.”
K0920 Level E
“Ensure proper usage of power strips and extension cords.”
K0761 Level F
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
K0293 Level E
“Have properly located and lighted "Exit" signs.”
K0922 Level C
“Meet requirements for the use and maintenance of medical gas equipment.”
K0222 Level E
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Ohio | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.51 | 0.64 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.03 | 0.95 | 0.86 |
| Nurse aide hours per resident per day | 2.26 | 2.12 | 2.35 |
| Total nurse staff hours per resident per day | 3.80 | 3.71 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 2.84 | 3.29 | 3.43 |
| RN hours per resident per day on the weekend | 0.36 | 0.43 | 0.48 |
| Nursing staff turnover (per year) | 77.0% | 49.0% | 45.3% |
| RN turnover (per year) | 87.5% | 44.4% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.6 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 9 nursing homes: Jag Healthcare.
Legal business name: Orrville Pointe, Inc.
Owners and managers Medicare lists (2)
| Name | Role | Share | Since |
|---|---|---|---|
| Jag Healthcare Inc | Management company (operational or managerial control) | NOT APPLICABLE | August 1, 2013 |
| Orrville Pointe Re, LLC | Management company (operational or managerial control) | NOT APPLICABLE | March 3, 2016 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 47 |
| Average residents per day | 44.6 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Group or chain (affiliated entity) | Jag Healthcare |
| Legal business name | Orrville Pointe, Inc |
| First approved by Medicare/Medicaid | 2000-08-07 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 230 South Crown Hill Road, Orrville, OH 44667 |
| County | Wayne County |
| State | Ohio |
| Phone | (330) 682‑2273 |
| CMS Certification Number | 366203 |
| Name in Medicare records | ORRVILLE POINTE |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Accord Care Community Orrville LLC0.8 mi · Orrville, OH · 2 of 5 stars
- Glendora Health Care Center5.0 mi · Wooster, OH · 2 of 5 stars
- Shady Lawn Nursing Home5.8 mi · Dalton, OH · 2 of 5 stars
- Smithville Western Care Center6.0 mi · Wooster, OH · 2 of 5 stars
- Apostolic Christian Home Inc6.5 mi · Rittman, OH · 5 of 5 stars
Nearest hospital emergency rooms
- Aultman Orrville Hospital1.1 mi · Orrville, OH · Critical Access Hospital
- Wooster Community Hospital7.9 mi · Wooster, OH · Acute Care Hospital
- Lodi Community Hospital18 mi · Lodi, OH · Critical Access Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13