Quick answers
- Where is Northstar Post Acute?
- 2898 Highway 50 East, Carson City, NV 89701, in Carson City (city-county), Nevada.
- What is the phone number of Northstar Post Acute?
- (775) 882-3301, as listed by Medicare (CMS).
- What is the Medicare star rating of Northstar Post Acute?
- Medicare overall rating: 1 out of 5 stars (CMS data updated 2026-10-01).
- Has Northstar Post Acute been fined?
- Medicare lists 1 fine totaling $70,296.
- What did inspectors find at Northstar Post Acute?
- In its last three inspection cycles (October 16, 2023 to February 2, 2026), Medicare lists 77 health citations; the most serious was level G. 1 was level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (October 16, 2023 to February 2, 2026), Northstar Post Acute had 77 health citations; the most serious was level G (actual harm to residents). 1 of them was level G or higher (actual harm or immediate jeopardy). It was fined $70,296 in total (1 fine, the latest on February 20, 2024). Nurse staffing is 3.10 hours per resident per day; the Nevada average is 4.33 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: February 2, 2026 — 30 health citations
Inspections in this cycle: February 2, 2026 (complaint investigation); February 2, 2026 (standard health inspection).
Show 30 citations (levels A to F, no actual harm)
F0835 Level F
“Administer the facility in a manner that enables it to use its resources effectively and efficiently.”
F0883 Level F
“Develop and implement policies and procedures for flu and pneumonia vaccinations.”
F0712 Level E
“Ensure that the resident and his/her doctor meet face-to-face at all required visits.”
F0755 Level E
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0759 Level E
“Ensure medication error rates are not 5 percent or greater.”
F0868 Level E
“Have the Quality Assessment and Assurance group have the required members and meet at least quarterly”
F0943 Level E
“Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.”
F0552 Level D
“Ensure that residents are fully informed and understand their health status, care and treatments.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0605 Level D
“Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.”
F0606 Level D
“Not hire anyone with a finding of abuse, neglect, exploitation, or theft.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0744 Level D
“Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0865 Level D
“Have a plan that describes the process for conducting QAPI and QAA activities.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0887 Level D
“Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.”
F0940 Level D
“Develop, implement, and/or maintain an effective training program for all new and existing staff members.”
F0941 Level D
“Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.”
F0942 Level D
“Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.”
F0944 Level D
“Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.”
F0945 Level D
“Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.”
F0946 Level D
“Provide training in compliance and ethics.”
F0949 Level D
“Provide behavior health training consistent with the requirements and as determined by a facility assessment.”
F0732 Level C
“Post nurse staffing information every day.”
Previous cycle: December 19, 2024 — 7 health citations
Inspections in this cycle: December 19, 2024 (standard health inspection).
Show 7 citations (levels A to F, no actual harm)
F0690 Level E
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
F0761 Level E
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0759 Level D
“Ensure medication error rates are not 5 percent or greater.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0943 Level D
“Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.”
F0732 Level C
“Post nurse staffing information every day.”
Earlier cycle: February 20, 2024 — 40 health citations
Inspections in this cycle: October 16, 2023 (complaint investigation); February 20, 2024 (complaint investigation); February 20, 2024 (standard health inspection); August 9, 2024 (complaint investigation).
F0697 Level G
“Provide safe, appropriate pain management for a resident who requires such services.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 39 less serious citations (levels A to F)
F0656 Level F
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0941 Level F
“Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.”
F0583 Level E
“Keep residents' personal and medical records private and confidential.”
F0944 Level E
“Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0552 Level D
“Ensure that residents are fully informed and understand their health status, care and treatments.”
F0558 Level D
“Reasonably accommodate the needs and preferences of each resident.”
F0561 Level D
“Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.”
F0578 Level D
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0582 Level D
“Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0623 Level D
“Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.”
F0635 Level D
“Provide doctor's orders for the resident's immediate care at the time the resident was admitted.”
F0655 Level D
“Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0700 Level D
“Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.”
F0725 Level D
“Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0759 Level D
“Ensure medication error rates are not 5 percent or greater.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0867 Level D
“Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.”
F0868 Level D
“Have the Quality Assessment and Assurance group have the required members and meet at least quarterly”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0881 Level D
“Implement a program that monitors antibiotic use.”
F0883 Level D
“Develop and implement policies and procedures for flu and pneumonia vaccinations.”
F0887 Level D
“Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.”
F0942 Level D
“Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.”
F0943 Level D
“Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.”
F0945 Level D
“Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.”
F0946 Level D
“Provide training in compliance and ethics.”
F0949 Level D
“Provide behavior health training consistent with the requirements and as determined by a facility assessment.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0584 Level C
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (28)
K0920 Level F
“Ensure proper usage of power strips and extension cords.”
K0293 Level E
“Have properly located and lighted "Exit" signs.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
K0511 Level E
“Have properly installed electrical wiring and gas equipment.”
K0917 Level E
“Ensure electrical receptacles or cover plates have distinctive color or marking.”
E0031 Level D
“Provide emergency officials' contact information.”
E0037 Level D
“Establish staff and initial training requirements.”
K0211 Level D
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0222 Level D
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0712 Level D
“Have simulated fire drills held at unexpected times.”
K0741 Level D
“Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.”
K0921 Level D
“Ensure that testing and maintenance of electrical equipment is performed.”
K0341 Level E
“Install a fire alarm system that can be heard throughout the facility.”
K0912 Level E
“Have power receptacles that are properly grounded.”
K0353 Level D
“Inspect, test, and maintain automatic sprinkler systems.”
K0363 Level D
“Install corridor and hallway doors that block smoke.”
K0511 Level D
“Have properly installed electrical wiring and gas equipment.”
K0712 Level E
“Have simulated fire drills held at unexpected times.”
K0911 Level E
“Meet requirements for the installation and maintenance of electrical systems.”
K0918 Level E
“Have generator or other power source capable of supplying service within 10 seconds.”
E0034 Level D
“Provide a means of sharing information on occupancy/needs.”
E0035 Level D
“Provide family notifications of emergency plan.”
E0037 Level D
“Establish staff and initial training requirements.”
E0039 Level D
“Conduct testing and exercise requirements.”
K0223 Level D
“Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.”
K0511 Level D
“Have properly installed electrical wiring and gas equipment.”
K0751 Level D
“Have restrictions on the use of flammable curtains.”
K0920 Level D
“Ensure proper usage of power strips and extension cords.”
Fines and payment denials
Total fines over about the last three years: $70,296 (1 fine). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| February 20, 2024 | Fine | $70,296 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Nevada | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.38 | 1.13 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.94 | 0.84 | 0.86 |
| Nurse aide hours per resident per day | 1.78 | 2.36 | 2.35 |
| Total nurse staff hours per resident per day | 3.10 | 4.33 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 2.65 | 3.80 | 3.43 |
| RN hours per resident per day on the weekend | 0.21 | 0.89 | 0.48 |
| Nursing staff turnover (per year) | 56.3% | 43.0% | 45.3% |
| RN turnover (per year) | 81.8% | 39.3% | 42.5% |
| Administrators who left in the last year | 2.0 | 0.4 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 277 nursing homes: Pacs Group.
Legal business name: Carson City Community Healthcare, LLC.
Owners and managers Medicare lists (1)
| Name | Role | Share | Since |
|---|---|---|---|
| Pacs Group, Inc. | Indirect owner | 100% | August 1, 2025 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 73 |
| Average residents per day | 60.3 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – corporation |
| Group or chain (affiliated entity) | Pacs Group |
| Legal business name | Carson City Community Healthcare, LLC |
| First approved by Medicare/Medicaid | 1973-01-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 2898 Highway 50 East, Carson City, NV 89701 |
| County | Carson City (city-county) |
| State | Nevada |
| Phone | (775) 882‑3301 |
| CMS Certification Number | 295023 |
| Name in Medicare records | NORTHSTAR POST ACUTE |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Sierra Basin Post Acute1.7 mi · Carson City, NV · 4 of 5 stars
- Ormsby Post Acute Rehabilitation2.3 mi · Carson City, NV
- Mountain View Health and Rehabilitation3.3 mi · Carson City, NV · 2 of 5 stars
- Gardnerville Health & Rehabilitation Center16 mi · Gardnerville, NV · 1 of 5 stars
- Life Care Center of Reno19 mi · Reno, NV · 2 of 5 stars
Nearest hospital emergency rooms
- Carson Tahoe Regional Medical Center3.0 mi · Carson City, NV · Acute Care Hospital
- Incline Village Community Hospital13 mi · Incline Village, NV · Critical Access Hospital
- Carson Valley Health18 mi · Gardnerville, NV · Critical Access Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13