Quick answers
- Where is Norris Square?
- 6993 80th Street South, Cottage Grove, MN 55016, in Washington County, Minnesota.
- What is the phone number of Norris Square?
- (651) 769-6650, as listed by Medicare (CMS).
- What is the Medicare star rating of Norris Square?
- Medicare overall rating: 5 out of 5 stars (CMS data updated 2026-10-01).
- Has Norris Square been fined?
- Medicare lists no fines for Norris Square, but 1 payment denial.
- What did inspectors find at Norris Square?
- In its last three inspection cycles (November 3, 2023 to December 10, 2025), Medicare lists 13 health citations; the most serious was level G. 1 was level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (November 3, 2023 to December 10, 2025), Norris Square had 13 health citations; the most serious was level G (actual harm to residents). 1 of them was level G or higher (actual harm or immediate jeopardy). It had 1 Medicare payment denial (the latest began November 3, 2023) and no fines. Nurse staffing is 4.98 hours per resident per day; the Minnesota average is 4.27 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: December 10, 2025 — 3 health citations
Inspections in this cycle: December 10, 2025 (standard health inspection).
Show 3 citations (levels A to F, no actual harm)
F0565 Level D
“Honor the resident's right to organize and participate in resident/family groups in the facility.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0699 Level D
“Provide care or services that was trauma informed and/or culturally competent.”
Previous cycle: October 24, 2024 — 2 health citations
Inspections in this cycle: October 24, 2024 (standard health inspection).
Show 2 citations (levels A to F, no actual harm)
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
Earlier cycle: November 3, 2023 — 8 health citations
Inspections in this cycle: November 3, 2023 (complaint investigation); November 3, 2023 (standard health inspection).
F0686 Level G
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 7 less serious citations (levels A to F)
F0585 Level D
“Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.”
F0604 Level D
“Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0679 Level D
“Provide activities to meet all resident's needs.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0756 Level D
“Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (14)
K0511 Level F
“Have properly installed electrical wiring and gas equipment.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0321 Level F
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0324 Level F
“Provide properly protected cooking facilities.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0355 Level F
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0372 Level F
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0761 Level F
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
K0914 Level F
“Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.”
K0923 Level F
“Have proper medical gas storage and administration areas.”
K0324 Level D
“Provide properly protected cooking facilities.”
Fines and payment denials
Total fines over about the last three years: $0 (0 fines). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| November 3, 2023 | Payment denial | from November 29, 2023, 16 days |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Minnesota | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 1.59 | 1.08 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.32 | 0.61 | 0.86 |
| Nurse aide hours per resident per day | 3.07 | 2.58 | 2.35 |
| Total nurse staff hours per resident per day | 4.98 | 4.27 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 4.34 | 3.73 | 3.43 |
| RN hours per resident per day on the weekend | 1.28 | 0.71 | 0.48 |
| Nursing staff turnover (per year) | 40.9% | 42.1% | 45.3% |
| RN turnover (per year) | 28.6% | 39.3% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 21 nursing homes: Presbyterian Homes & Services.
Legal business name: CG Care Center LLC.
Owners and managers Medicare lists (3)
| Name | Role | Share | Since |
|---|---|---|---|
| Presbyterian Homes and Services | Direct owner | 100% | July 25, 2017 |
| PHS Management, LLC | Management company (operational or managerial control) | NOT APPLICABLE | August 17, 2017 |
| Presbyterian Homes Housing and Assisted Living, Inc. | Management company (operational or managerial control) | NOT APPLICABLE | November 18, 2024 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 72 |
| Average residents per day | 46.3 |
| Takes part in | Medicare and Medicaid |
| Ownership | Non-profit – corporation |
| Group or chain (affiliated entity) | Presbyterian Homes & Services |
| Legal business name | CG Care Center LLC |
| First approved by Medicare/Medicaid | 2019-05-13 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 6993 80th Street South, Cottage Grove, MN 55016 |
| County | Washington County |
| State | Minnesota |
| Phone | (651) 769‑6650 |
| CMS Certification Number | 245637 |
| Name in Medicare records | NORRIS SQUARE |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- St Therese of Woodbury LLC4.3 mi · Woodbury, MN · 4 of 5 stars
- Woodbury Health Care Center5.3 mi · Woodbury, MN · 1 of 5 stars
- Woodlyn Heights Healthcare Center5.5 mi · Inver Grove Heights, MN · 3 of 5 stars
- Southview Acres Healthcare Center6.5 mi · West Saint Paul, MN · 3 of 5 stars
- Good Samaritan Society - Inver Grove Heights6.6 mi · Inver Grove Heights, MN · 3 of 5 stars
Nearest hospital emergency rooms
- M Health Fairview Woodwinds Hospital6.2 mi · Woodbury, MN · Acute Care Hospital
- Allina United Hospital10 mi · Saint Paul, MN · Acute Care Hospital
- Regions Hospital11 mi · Saint Paul, MN · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13