Quick answers
- Where is Niles Nursing & Rehab Center?
- 9777 Greenwood, Niles, IL 60714, in Cook County, Illinois.
- What is the phone number of Niles Nursing & Rehab Center?
- (847) 967-7000, as listed by Medicare (CMS).
- What is the Medicare star rating of Niles Nursing & Rehab Center?
- Medicare overall rating: 5 out of 5 stars (CMS data updated 2026-10-01).
- Has Niles Nursing & Rehab Center been fined?
- Medicare lists no fines for Niles Nursing & Rehab Center.
- What did inspectors find at Niles Nursing & Rehab Center?
- In its last three inspection cycles (November 16, 2023 to August 25, 2026), Medicare lists 10 health citations; the most serious was level G. 1 was level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (November 16, 2023 to August 25, 2026), Niles Nursing & Rehab Center had 10 health citations; the most serious was level G (actual harm to residents). 1 of them was level G or higher (actual harm or immediate jeopardy). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 2.64 hours per resident per day; the Illinois average is 3.47 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: December 5, 2025 — 5 health citations
Inspections in this cycle: December 5, 2025 (standard health inspection); August 25, 2026 (complaint investigation).
Show 5 citations (levels A to F, no actual harm)
F0627 Level D
“Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.”
F0628 Level D
“Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0690 Level D
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
F0813 Level D
“Have a policy regarding use and storage of foods brought to residents by family and other visitors.”
Previous cycle: December 5, 2024 — 2 health citations
Inspections in this cycle: December 5, 2024 (standard health inspection); March 21, 2025 (complaint investigation).
F0684 Level G
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 1 less serious citation (levels A to F)
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
Earlier cycle: November 16, 2023 — 3 health citations
Inspections in this cycle: November 16, 2023 (standard health inspection).
Show 3 citations (levels A to F, no actual harm)
F0585 Level E
“Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0740 Level D
“Ensure each resident must receive and the facility must provide necessary behavioral health care and services.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (26)
K0311 Level F
“Have an enclosure around a vertical opening shaft.”
K0321 Level F
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0511 Level F
“Have properly installed electrical wiring and gas equipment.”
K0225 Level E
“Have stairways and smokeproof enclosures used as exits that meet safety requirements.”
K0293 Level E
“Have properly located and lighted "Exit" signs.”
K0324 Level E
“Provide properly protected cooking facilities.”
K0355 Level E
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0920 Level E
“Ensure proper usage of power strips and extension cords.”
K0311 Level F
“Have an enclosure around a vertical opening shaft.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0324 Level E
“Provide properly protected cooking facilities.”
K0372 Level E
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0920 Level E
“Ensure proper usage of power strips and extension cords.”
K0211 Level D
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0222 Level D
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0223 Level D
“Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.”
K0363 Level D
“Install corridor and hallway doors that block smoke.”
E0022 Level F
“Establish policies and procedures for sheltering.”
K0311 Level F
“Have an enclosure around a vertical opening shaft.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0222 Level E
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0321 Level E
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0324 Level E
“Provide properly protected cooking facilities.”
K0920 Level E
“Ensure proper usage of power strips and extension cords.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Illinois | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.57 | 0.71 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.38 | 0.64 | 0.86 |
| Nurse aide hours per resident per day | 1.69 | 2.12 | 2.35 |
| Total nurse staff hours per resident per day | 2.64 | 3.47 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 2.43 | 3.08 | 3.43 |
| RN hours per resident per day on the weekend | 0.42 | 0.55 | 0.48 |
| Nursing staff turnover (per year) | 17.2% | 43.7% | 45.3% |
| RN turnover (per year) | 20.5% | 41.5% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 70 nursing homes: Infinity Healthcare Consulting.
Legal business name: Niles Nursing & Rehabilitation Center, LLC.
Owners and managers Medicare lists (1)
| Name | Role | Share | Since |
|---|---|---|---|
| A & F Realty LLC | Direct owner | 20% | September 1, 2008 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 304 |
| Average residents per day | 282.5 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Group or chain (affiliated entity) | Infinity Healthcare Consulting |
| Legal business name | Niles Nursing & Rehabilitation Center, LLC |
| First approved by Medicare/Medicaid | 1991-06-13 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 9777 Greenwood, Niles, IL 60714 |
| County | Cook County |
| State | Illinois |
| Phone | (847) 967‑7000 |
| CMS Certification Number | 145696 |
| Name in Medicare records | NILES NSG & REHAB CTR |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Elevate Care Niles0.4 mi · Niles, IL · 3 of 5 stars
- Elevate Care Abington1.2 mi · Glenview, IL · 4 of 5 stars
- Rivaya Care of Des Plaines1.3 mi · Des Plaines, IL · 1 of 5 stars
- Glenview Terrace1.4 mi · Glenview, IL · 3 of 5 stars
- Avantara Park Ridge1.5 mi · Park Ridge, IL · 4 of 5 stars
Nearest hospital emergency rooms
- Advocate Lutheran General Hospital3.1 mi · Park Ridge, IL · Acute Care Hospital
- AMITA Health Resurrection Medical Center5.0 mi · Chicago, IL · Acute Care Hospital
- Northwest Community Hospital 17.9 mi · Arlington Heights, IL · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13