Quick answers
- Where is New Hope Manor?
- 1623 W New Hope Dr, Cedar Park, TX 78613, in Williamson County, Texas.
- What is the phone number of New Hope Manor?
- (512) 259-3999, as listed by Medicare (CMS).
- What is the Medicare star rating of New Hope Manor?
- Medicare overall rating: 4 out of 5 stars (CMS data updated 2026-10-01).
- Has New Hope Manor been fined?
- Medicare lists 2 fines totaling $21,648.
- What did inspectors find at New Hope Manor?
- In its last three inspection cycles (October 17, 2023 to March 18, 2026), Medicare lists 21 health citations; the most serious was level J. 3 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (October 17, 2023 to March 18, 2026), New Hope Manor had 21 health citations; the most serious was level J (immediate jeopardy to resident health or safety). 3 of them were level G or higher (actual harm or immediate jeopardy). It was fined $21,648 in total (2 fines, the latest on October 14, 2024). Nurse staffing is 3.61 hours per resident per day; the Texas average is 3.42 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: March 18, 2026 — 4 health citations
Inspections in this cycle: December 10, 2025 (complaint investigation); March 18, 2026 (standard health inspection).
Show 4 citations (levels A to F, no actual harm)
F0803 Level E
“Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
Previous cycle: January 29, 2025 — 10 health citations
Inspections in this cycle: October 14, 2024 (complaint investigation); January 29, 2025 (standard health inspection); August 13, 2025 (complaint investigation).
F0580 Level J
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Resident Rights Deficiencies
F0689 Level J
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 8 less serious citations (levels A to F)
F0695 Level E
“Provide safe and appropriate respiratory care for a resident when needed.”
F0761 Level E
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0644 Level D
“Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0693 Level D
“Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.”
F0760 Level D
“Ensure that residents are free from significant medication errors.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Earlier cycle: December 14, 2023 — 7 health citations
Inspections in this cycle: October 17, 2023 (infection control inspection); December 14, 2023 (standard health inspection); January 25, 2024 (complaint investigation).
F0697 Level J
“Provide safe, appropriate pain management for a resident who requires such services.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 6 less serious citations (levels A to F)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0755 Level E
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0638 Level D
“Assure that each resident’s assessment is updated at least once every 3 months.”
F0644 Level D
“Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0693 Level D
“Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (5)
K0321 Level F
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0521 Level F
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
K0372 Level D
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
Fines and payment denials
Total fines over about the last three years: $21,648 (2 fines). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| October 14, 2024 | Fine | $8,021 |
| January 25, 2024 | Fine | $13,627 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Texas | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.41 | 0.44 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.90 | 0.94 | 0.86 |
| Nurse aide hours per resident per day | 2.31 | 2.03 | 2.35 |
| Total nurse staff hours per resident per day | 3.61 | 3.42 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.06 | 2.99 | 3.43 |
| RN hours per resident per day on the weekend | 0.37 | 0.35 | 0.48 |
| Nursing staff turnover (per year) | 44.7% | 50.8% | 45.3% |
| RN turnover (per year) | 50.0% | 49.8% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.6 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 14 nursing homes: Caring Healthcare Group.
Legal business name: Coryell County Memorial Hospital Authority.
Owners and managers Medicare lists (2)
| Name | Role | Share | Since |
|---|---|---|---|
| Coryell County Memorial Hospital Authority | Management company (operational or managerial control) | NOT APPLICABLE | April 1, 2017 |
| New Hope SNF LLC | Management company (operational or managerial control) | NOT APPLICABLE | April 1, 2017 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 114 |
| Average residents per day | 94.2 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Group or chain (affiliated entity) | Caring Healthcare Group |
| Legal business name | Coryell County Memorial Hospital Authority |
| First approved by Medicare/Medicaid | 2003-01-06 |
| Resident and family councils | Resident and family councils |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 1623 W New Hope Dr, Cedar Park, TX 78613 |
| County | Williamson County |
| State | Texas |
| Phone | (512) 259‑3999 |
| CMS Certification Number | 675943 |
| Name in Medicare records | NEW HOPE MANOR |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Sagebrook Nursing and Rehabilitation2.2 mi · Cedar Park, TX · 4 of 5 stars
- The Springs Healthcare and Rehabilitation2.9 mi · Cedar Park, TX · 4 of 5 stars
- Cedar Pointe Health and Wellness Center2.9 mi · Cedar Park, TX · 4 of 5 stars
- The Center at Parmer7.0 mi · Austin, TX · 5 of 5 stars
- Austin Wellness & Rehabilitation8.0 mi · Austin, TX · 1 of 5 stars
Nearest hospital emergency rooms
- Ascension Seton Cedar Park2.5 mi · Cedar Park, TX · Acute Care Hospital
- Texas Childrens Hospital North Austin Campus5.2 mi · Austin, TX · Children's Hospital
- Brushy Creek Family Hospital LLC8.4 mi · Round Rock, TX · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13