Quick answers
- Where is NeuroRestorative?
- 13747 South Redwood Road, Riverton, UT 84065, in Salt Lake County, Utah.
- What is the phone number of NeuroRestorative?
- (801) 417-9400, as listed by Medicare (CMS).
- What is the Medicare star rating of NeuroRestorative?
- Medicare overall rating: 2 out of 5 stars (CMS data updated 2026-10-01).
- Has NeuroRestorative been fined?
- Medicare lists 3 fines totaling $97,796.
- What did inspectors find at NeuroRestorative?
- In its last three inspection cycles (September 16, 2021 to August 19, 2026), Medicare lists 19 health citations; the most serious was level K. 5 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (September 16, 2021 to August 19, 2026), NeuroRestorative had 19 health citations; the most serious was level K (immediate jeopardy to resident health or safety). 5 of them were level G or higher (actual harm or immediate jeopardy). It was fined $97,796 in total (3 fines, the latest on April 30, 2025). Nurse staffing is 7.42 hours per resident per day; the Utah average is 4.08 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: November 7, 2024 — 5 health citations
Inspections in this cycle: November 7, 2024 (standard health inspection); August 19, 2026 (complaint investigation).
F0760 Level K
“Ensure that residents are free from significant medication errors.”
immediate jeopardy to resident health or safety; pattern (some residents) · Pharmacy Service Deficiencies
F0760 Level G
“Ensure that residents are free from significant medication errors.”
actual harm to residents; isolated (a few residents) · Pharmacy Service Deficiencies
Show 3 less serious citations (levels A to F)
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0605 Level D
“Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
Previous cycle: April 20, 2023 — 10 health citations
Inspections in this cycle: April 20, 2023 (standard health inspection); November 7, 2024 (complaint investigation); April 30, 2025 (complaint investigation).
F0689 Level G
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
F0686 Level G
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 8 less serious citations (levels A to F)
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0604 Level D
“Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0756 Level D
“Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.”
F0757 Level D
“Ensure each resident’s drug regimen must be free from unnecessary drugs.”
F0760 Level D
“Ensure that residents are free from significant medication errors.”
Earlier cycle: September 16, 2021 — 4 health citations
Inspections in this cycle: September 16, 2021 (standard health inspection); February 20, 2024 (complaint investigation).
F0600 Level G
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
actual harm to residents; isolated (a few residents) · Freedom from Abuse, Neglect, and Exploitation Deficiencies
Show 3 less serious citations (levels A to F)
F0756 Level E
“Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (17)
K0200 Level F
“Meet other general requirements.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0324 Level D
“Provide properly protected cooking facilities.”
K0918 Level D
“Have generator or other power source capable of supplying service within 10 seconds.”
K0521 Level F
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
K0914 Level F
“Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.”
K0271 Level D
“Have exits that are accessible at all times.”
K0321 Level D
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0345 Level D
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0374 Level D
“Install smoke barrier doors that can resist smoke for at least 20 minutes.”
K0712 Level D
“Have simulated fire drills held at unexpected times.”
K0923 Level D
“Have proper medical gas storage and administration areas.”
K0321 Level E
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0374 Level E
“Install smoke barrier doors that can resist smoke for at least 20 minutes.”
K0355 Level D
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0511 Level D
“Have properly installed electrical wiring and gas equipment.”
K0923 Level D
“Have proper medical gas storage and administration areas.”
Fines and payment denials
Total fines over about the last three years: $97,796 (3 fines). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| April 30, 2025 | Fine | $66,079 |
| November 7, 2024 | Fine | $10,033 |
| February 20, 2024 | Fine | $21,684 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Utah | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 2.62 | 1.24 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.41 | 0.47 | 0.86 |
| Nurse aide hours per resident per day | 4.39 | 2.36 | 2.35 |
| Total nurse staff hours per resident per day | 7.42 | 4.08 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 6.76 | 3.54 | 3.43 |
| RN hours per resident per day on the weekend | 2.15 | 0.90 | 0.48 |
| Nursing staff turnover (per year) | 37.2% | 50.0% | 45.3% |
| RN turnover (per year) | 40.5% | 40.1% | 42.5% |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 5 nursing homes: Neurorestorative.
Legal business name: Caremeridian LLC.
Owners and managers Medicare lists (6)
| Name | Role | Share | Since |
|---|---|---|---|
| Caremeridian LLC | Direct owner | — | July 1, 2017 |
| National Mentor Healthcare LLC | Direct owner | — | August 15, 2008 |
| Celtic Intermediate Corp. | Indirect owner | — | March 8, 2019 |
| National Mentor Holdings LLC | Indirect owner | — | August 15, 2008 |
| National Mentor Holdings, Inc. | Indirect owner | — | August 15, 2008 |
| National Mentor LLC | Indirect owner | — | August 15, 2008 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 64 |
| Average residents per day | 59.6 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – corporation |
| Group or chain (affiliated entity) | Neurorestorative |
| Legal business name | Caremeridian LLC |
| First approved by Medicare/Medicaid | 2013-03-25 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 13747 South Redwood Road, Riverton, UT 84065 |
| County | Salt Lake County |
| State | Utah |
| Phone | (801) 417‑9400 |
| CMS Certification Number | 465179 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Rocky Mountain Care - Riverton2.1 mi · Riverton, UT · 4 of 5 stars
- Stonehenge of South Jordan4.2 mi · South Jordan, UT · 5 of 5 stars
- Draper Rehabilitation and Care Center4.4 mi · Draper, UT · 4 of 5 stars
- Pointe Meadows Health and Rehabilitation5.7 mi · Lehi, UT · 5 of 5 stars
- Copper Ridge Health Care6.3 mi · West Jordan, UT · 3 of 5 stars
Nearest hospital emergency rooms
- Intermountain Health Riverton Hospital2.5 mi · Riverton, UT · Acute Care Hospital
- Lone Peak Hospital3.4 mi · Draper, UT · Acute Care Hospital
- Holy Cross Hospital-Jordan Valley6.3 mi · West Jordan, UT · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13