Quick answers
- Where is Mountain View Manor?
- 1045 Sandretto Drive, Prescott, AZ 86305, in Yavapai County, Arizona.
- What is the phone number of Mountain View Manor?
- (928) 778-4837, as listed by Medicare (CMS).
- What is the Medicare star rating of Mountain View Manor?
- Medicare overall rating: 1 out of 5 stars (CMS data updated 2026-10-01).
- Has Mountain View Manor been fined?
- Medicare lists no fines for Mountain View Manor.
- What did inspectors find at Mountain View Manor?
- In its last three inspection cycles (January 7, 2022 to June 10, 2026), Medicare lists 46 health citations; the most serious was level F. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (January 7, 2022 to June 10, 2026), Mountain View Manor had 46 health citations; the most serious was level F (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 4.20 hours per resident per day; the Arizona average is 4.08 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: February 28, 2025 — 13 health citations
Inspections in this cycle: February 28, 2025 (standard health inspection); June 10, 2026 (complaint investigation).
Show 13 citations (levels A to F, no actual harm)
F0600 Level E
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0607 Level E
“Develop and implement policies and procedures to prevent abuse, neglect, and theft.”
F0842 Level E
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0578 Level D
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0623 Level D
“Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.”
F0646 Level D
“Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
Previous cycle: February 22, 2023 — 23 health citations
Inspections in this cycle: February 22, 2023 (standard health inspection); April 1, 2025 (complaint investigation); April 22, 2025 (complaint investigation).
Show 23 citations (levels A to F, no actual harm)
F0758 Level F
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
F0645 Level E
“PASARR screening for Mental disorders or Intellectual Disabilities”
F0656 Level E
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0677 Level E
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0684 Level E
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0686 Level E
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0712 Level E
“Ensure that the resident and his/her doctor meet face-to-face at all required visits.”
F0725 Level E
“Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.”
F0865 Level E
“Have a plan that describes the process for conducting QAPI and QAA activities.”
F0943 Level E
“Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0607 Level D
“Develop and implement policies and procedures to prevent abuse, neglect, and theft.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0552 Level D
“Ensure that residents are fully informed and understand their health status, care and treatments.”
F0573 Level D
“Let each resident or the resident's legal representative access or purchase copies of all the resident's records.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0756 Level D
“Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.”
F0825 Level D
“Provide or get specialized rehabilitative services as required for a resident.”
F0947 Level D
“Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.”
Earlier cycle: January 7, 2022 — 10 health citations
Inspections in this cycle: January 7, 2022 (standard health inspection).
Show 10 citations (levels A to F, no actual harm)
F0552 Level E
“Ensure that residents are fully informed and understand their health status, care and treatments.”
F0757 Level E
“Ensure each resident’s drug regimen must be free from unnecessary drugs.”
F0758 Level E
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
F0759 Level E
“Ensure medication error rates are not 5 percent or greater.”
F0882 Level E
“Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (35)
E0026 Level E
“Establish roles under a Waiver declared by secretary.”
E0030 Level E
“List the names and contact information of those in the facility.”
E0039 Level E
“Conduct testing and exercise requirements.”
E0041 Level E
“Implement emergency and standby power systems.”
K0341 Level E
“Install a fire alarm system that can be heard throughout the facility.”
K0345 Level E
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
K0355 Level E
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0372 Level E
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0521 Level E
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
K0712 Level E
“Have simulated fire drills held at unexpected times.”
K0918 Level E
“Have generator or other power source capable of supplying service within 10 seconds.”
K0921 Level E
“Ensure that testing and maintenance of electrical equipment is performed.”
E0024 Level D
“Establish policies and procedures for volunteers.”
E0039 Level E
“Conduct testing and exercise requirements.”
K0324 Level E
“Provide properly protected cooking facilities.”
K0325 Level E
“Have properly installed hallway dispensers for alcohol-based hand rub.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0372 Level E
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0321 Level D
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0920 Level D
“Ensure proper usage of power strips and extension cords.”
K0325 Level E
“Have properly installed hallway dispensers for alcohol-based hand rub.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0761 Level E
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
E0004 Level D
“Develop and maintain an Emergency Preparedness Program (EP).”
E0006 Level D
“Conduct risk assessment and an All-Hazards approach.”
E0020 Level D
“Establish policies and procedures including evacuation.”
E0026 Level D
“Establish roles under a Waiver declared by secretary.”
E0036 Level D
“Establish emergency prep training and testing.”
E0037 Level D
“Establish staff and initial training requirements.”
E0039 Level D
“Conduct testing and exercise requirements.”
K0372 Level D
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0511 Level D
“Have properly installed electrical wiring and gas equipment.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Arizona | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.38 | 0.74 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.49 | 1.04 | 0.86 |
| Nurse aide hours per resident per day | 2.32 | 2.30 | 2.35 |
| Total nurse staff hours per resident per day | 4.20 | 4.08 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.84 | 3.59 | 3.43 |
| RN hours per resident per day on the weekend | 0.23 | 0.53 | 0.48 |
| Nursing staff turnover (per year) | 58.3% | 44.8% | 45.3% |
| RN turnover (per year) | 83.3% | 44.2% | 42.5% |
| Administrators who left in the last year | 1.0 | 0.4 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 36 nursing homes: Circle B Enterprises.
Legal business name: Sandretto Hills Nursing Center 2.
Owners and managers Medicare lists (4)
| Name | Role | Share | Since |
|---|---|---|---|
| Circle B Enterprises Holding Company Inc | Direct owner | 100% | December 15, 1996 |
| The Circle B Trust | Indirect owner | — | October 31, 2000 |
| AGH1 LLC | Management company (operational or managerial control) | NOT APPLICABLE | December 2, 2016 |
| Sovereign Healthcare Group LLC | Management company (operational or managerial control) | NOT APPLICABLE | April 23, 2021 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 116 |
| Average residents per day | 50.6 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – individual |
| Group or chain (affiliated entity) | Circle B Enterprises |
| Legal business name | Sandretto Hills Nursing Center 2 |
| First approved by Medicare/Medicaid | 1985-06-10 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 1045 Sandretto Drive, Prescott, AZ 86305 |
| County | Yavapai County |
| State | Arizona |
| Phone | (928) 778‑4837 |
| CMS Certification Number | 035114 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Granite Creek Health & Rehabilitation Center3.0 mi · Prescott, AZ · 2 of 5 stars
- Prescott Village Nursing & Rehabilitation3.0 mi · Prescott, AZ · 2 of 5 stars
- Haven Health Prescott, LLC3.7 mi · Prescott, AZ · 4 of 5 stars
- Prescott Valley Nursing & Rehabilitation7.4 mi · Prescott Valley, AZ · 2 of 5 stars
- Haven of Cottonwood26 mi · Cottonwood, AZ · 2 of 5 stars
Nearest hospital emergency rooms
- Yavapai Regional Medical Center3.3 mi · Prescott, AZ · Acute Care Hospital
- VA Northern Arizona Healthcare System3.4 mi · Prescott, AZ · Federal/VA Acute Care Hospital
- Exceptional Community Hospital Prescott5.6 mi · Prescott, AZ · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13