Quick answers
- Where is Mountain View Community?
- 93 Water Village Road, Ossipee, NH 03864, in Carroll County, New Hampshire.
- What is the phone number of Mountain View Community?
- (603) 539-7511, as listed by Medicare (CMS).
- What is the Medicare star rating of Mountain View Community?
- Medicare overall rating: 4 out of 5 stars (CMS data updated 2026-10-01).
- Has Mountain View Community been fined?
- Medicare lists no fines for Mountain View Community.
- What did inspectors find at Mountain View Community?
- In its last three inspection cycles (August 25, 2023 to November 14, 2025), Medicare lists 6 health citations; the most serious was level D. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (August 25, 2023 to November 14, 2025), Mountain View Community had 6 health citations; the most serious was level D (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 4.41 hours per resident per day; the New Hampshire average is 3.87 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: November 14, 2025 — 3 health citations
Inspections in this cycle: November 14, 2025 (complaint investigation); November 14, 2025 (standard health inspection).
Show 3 citations (levels A to F, no actual harm)
F0583 Level D
“Keep residents' personal and medical records private and confidential.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
Previous cycle: September 12, 2024 — 1 health citation
Inspections in this cycle: September 12, 2024 (standard health inspection).
Show 1 citation (levels A to F, no actual harm)
F0758 Level D
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
Earlier cycle: August 25, 2023 — 2 health citations
Inspections in this cycle: August 25, 2023 (standard health inspection).
Show 2 citations (levels A to F, no actual harm)
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0758 Level D
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (1)
K0324 Level C
“Provide properly protected cooking facilities.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | New Hampshire | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.40 | 0.78 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.62 | 0.76 | 0.86 |
| Nurse aide hours per resident per day | 3.38 | 2.32 | 2.35 |
| Total nurse staff hours per resident per day | 4.41 | 3.87 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 4.31 | 3.43 | 3.43 |
| RN hours per resident per day on the weekend | 0.34 | 0.54 | 0.48 |
| Nursing staff turnover (per year) | 50.3% | 43.4% | 45.3% |
| RN turnover (per year) | 36.4% | 40.5% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.3 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Legal business name: County of Carroll.
Owners and managers Medicare lists (1)
| Name | Role | Share | Since |
|---|---|---|---|
| County of Carroll | Direct owner | — | September 1, 2011 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 103 |
| Average residents per day | 100 |
| Takes part in | Medicare and Medicaid |
| Ownership | Government – county |
| Legal business name | County of Carroll |
| First approved by Medicare/Medicaid | 1997-07-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 93 Water Village Road, Ossipee, NH 03864 |
| County | Carroll County |
| State | New Hampshire |
| Phone | (603) 539‑7511 |
| CMS Certification Number | 305087 |
| Name in Medicare records | MOUNTAIN VIEW COMMUNITY |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Wolfeboro Bay Center8.2 mi · Wolfeboro, NH · 4 of 5 stars
- Golden View Health Care Center18 mi · Meredith, NH · 4 of 5 stars
- Belknap County Nursing Home20 mi · Laconia, NH · 4 of 5 stars
- Laconia Rehabilitation Center20 mi · Laconia, NH · 1 of 5 stars
- Saint Francis Rehabilitation and Nursing Center21 mi · Laconia, NH · 5 of 5 stars
Nearest hospital emergency rooms
- Huggins Hospital7.9 mi · Wolfeboro, NH · Critical Access Hospital
- Concord Hospital- Laconia19 mi · Laconia, NH · Acute Care Hospital
- The Memorial Hospital26 mi · North Conway, NH · Critical Access Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13