Quick answers
- Where is Mountain View Care Center?
- 107 Miller Drive, Ripley, WV 25271, in Jackson County, West Virginia.
- What is the phone number of Mountain View Care Center?
- (304) 633-4732, as listed by Medicare (CMS).
- What is the Medicare star rating of Mountain View Care Center?
- Medicare overall rating: 1 out of 5 stars (CMS data updated 2026-10-01).
- Has Mountain View Care Center been fined?
- Medicare lists 1 fine totaling $34,496.
- What did inspectors find at Mountain View Care Center?
- In its last three inspection cycles (June 29, 2023 to June 10, 2026), Medicare lists 80 health citations; the most serious was level K. 1 was level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (June 29, 2023 to June 10, 2026), Mountain View Care Center had 80 health citations; the most serious was level K (immediate jeopardy to resident health or safety). 1 of them was level G or higher (actual harm or immediate jeopardy). It was fined $34,496 in total (1 fine, the latest on February 26, 2025). Nurse staffing is 3.19 hours per resident per day; the West Virginia average is 3.71 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: June 10, 2026 — 42 health citations
Inspections in this cycle: October 16, 2025 (complaint investigation); June 10, 2026 (complaint investigation); June 10, 2026 (standard health inspection).
Show 42 citations (levels A to F, no actual harm)
F0584 Level E
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0585 Level E
“Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.”
F0610 Level E
“Respond appropriately to all alleged violations.”
F0628 Level E
“Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.”
F0656 Level E
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0657 Level E
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0684 Level E
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0698 Level E
“Provide safe, appropriate dialysis care/services for a resident who requires such services.”
F0745 Level E
“Provide medically-related social services to help each resident achieve the highest possible quality of life.”
F0755 Level E
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0800 Level E
“Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.”
F0804 Level E
“Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0814 Level E
“Dispose of garbage and refuse properly.”
F0842 Level E
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0803 Level E
“Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.”
F0804 Level E
“Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0921 Level E
“Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0558 Level D
“Reasonably accommodate the needs and preferences of each resident.”
F0578 Level D
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0583 Level D
“Keep residents' personal and medical records private and confidential.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0607 Level D
“Develop and implement policies and procedures to prevent abuse, neglect, and theft.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0627 Level D
“Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.”
F0645 Level D
“PASARR screening for Mental disorders or Intellectual Disabilities”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0685 Level D
“Assist a resident in gaining access to vision and hearing services.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0687 Level D
“Provide appropriate foot care.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0727 Level D
“Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0791 Level D
“Provide or obtain dental services for each resident.”
F0806 Level D
“Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.”
F0883 Level D
“Develop and implement policies and procedures for flu and pneumonia vaccinations.”
F0887 Level D
“Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0805 Level D
“Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.”
F0807 Level D
“Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.”
Previous cycle: February 26, 2025 — 22 health citations
Inspections in this cycle: February 26, 2025 (complaint investigation); February 26, 2025 (standard health inspection).
F0805 Level K
“Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.”
immediate jeopardy to resident health or safety; pattern (some residents) · Nutrition and Dietary Deficiencies
Show 21 less serious citations (levels A to F)
F0550 Level E
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0565 Level E
“Honor the resident's right to organize and participate in resident/family groups in the facility.”
F0577 Level E
“Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.”
F0584 Level E
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0689 Level E
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0725 Level E
“Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.”
F0803 Level E
“Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.”
F0804 Level E
“Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.”
F0806 Level E
“Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.”
F0810 Level E
“Provide special eating equipment and utensils for residents who need them and appropriate assistance.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0814 Level E
“Dispose of garbage and refuse properly.”
F0842 Level E
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0730 Level D
“Observe each nurse aide's job performance and give regular training.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0770 Level D
“Provide timely, quality laboratory services/tests to meet the needs of residents.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Earlier cycle: June 29, 2023 — 16 health citations
Inspections in this cycle: June 29, 2023 (standard health inspection).
Show 16 citations (levels A to F, no actual harm)
F0868 Level F
“Have the Quality Assessment and Assurance group have the required members and meet at least quarterly”
F0880 Level F
“Provide and implement an infection prevention and control program.”
F0684 Level E
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0689 Level E
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0732 Level E
“Post nurse staffing information every day.”
F0761 Level E
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0804 Level E
“Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0814 Level E
“Dispose of garbage and refuse properly.”
F0578 Level D
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0644 Level D
“Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0919 Level D
“Make sure that a working call system is available in each resident's bathroom and bathing area.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (25)
K0712 Level F
“Have simulated fire drills held at unexpected times.”
E0004 Level F
“Develop and maintain an Emergency Preparedness Program (EP).”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0511 Level F
“Have properly installed electrical wiring and gas equipment.”
K0761 Level F
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
K0914 Level F
“Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.”
K0923 Level F
“Have proper medical gas storage and administration areas.”
K0222 Level E
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0372 Level E
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0281 Level F
“Install proper backup exit lighting.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0351 Level F
“Install an approved automatic sprinkler system.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0354 Level F
“Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.”
K0363 Level F
“Install corridor and hallway doors that block smoke.”
K0374 Level F
“Install smoke barrier doors that can resist smoke for at least 20 minutes.”
K0761 Level F
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
K0912 Level F
“Have power receptacles that are properly grounded.”
K0921 Level F
“Ensure that testing and maintenance of electrical equipment is performed.”
E0006 Level C
“Conduct risk assessment and an All-Hazards approach.”
E0015 Level C
“Address subsistence needs for staff and patients.”
E0039 Level C
“Conduct testing and exercise requirements.”
K0346 Level C
“Follow proper procedures when the fire alarm was out of service for more than 4 hours.”
K0355 Level C
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0712 Level C
“Have simulated fire drills held at unexpected times.”
Fines and payment denials
Total fines over about the last three years: $34,496 (1 fine). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| February 26, 2025 | Fine | $34,496 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | West Virginia | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.49 | 0.74 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.94 | 0.90 | 0.86 |
| Nurse aide hours per resident per day | 1.76 | 2.07 | 2.35 |
| Total nurse staff hours per resident per day | 3.19 | 3.71 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 2.71 | 3.17 | 3.43 |
| RN hours per resident per day on the weekend | 0.14 | 0.40 | 0.48 |
| Nursing staff turnover (per year) | 44.2% | 43.7% | 45.3% |
| RN turnover (per year) | 30.8% | 42.4% | 42.5% |
| Administrators who left in the last year | 2.0 | 0.7 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 43 nursing homes: Hill Valley Healthcare.
Legal business name: Ripley SNF Operations LLC.
Owners and managers Medicare lists (3)
| Name | Role | Share | Since |
|---|---|---|---|
| Ripley SNF Operations Holdings LLC | Direct owner | 100% | January 12, 2021 |
| HVH WV Management LLC | Management company (operational or managerial control) | NOT APPLICABLE | May 1, 2021 |
| Ripley Operations Manager LLC | Management company (operational or managerial control) | NOT APPLICABLE | May 1, 2021 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 120 |
| Average residents per day | 108.5 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – corporation |
| Group or chain (affiliated entity) | Hill Valley Healthcare |
| Legal business name | Ripley SNF Operations LLC |
| First approved by Medicare/Medicaid | 1978-12-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 107 Miller Drive, Ripley, WV 25271 |
| County | Jackson County |
| State | West Virginia |
| Phone | (304) 633‑4732 |
| CMS Certification Number | 515065 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Ravenswood Village9.1 mi · Ravenswood, WV · 3 of 5 stars
- Roane General Hospital19 mi · Spencer, WV · 4 of 5 stars
- Miletree Center19 mi · Spencer, WV · 3 of 5 stars
- Majestic Care of Lakin21 mi · West Columbia, WV · 4 of 5 stars
- Overbrook Center21 mi · Middleport, OH · 3 of 5 stars
Nearest hospital emergency rooms
- Jackson General Hospital3.1 mi · Ripley, WV · Critical Access Hospital
- Roane General Hospital19 mi · Spencer, WV · Critical Access Hospital
- Rivers Health22 mi · Point Pleasant, WV · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13