Quick answers
- Where is Mount Carmel Bluffs?
- 1160 Carmel Drive, Dubuque, IA 52003, in Dubuque County, Iowa.
- What is the phone number of Mount Carmel Bluffs?
- (563) 556-5474, as listed by Medicare (CMS).
- What is the Medicare star rating of Mount Carmel Bluffs?
- Medicare overall rating: 5 out of 5 stars (CMS data updated 2026-10-01).
- Has Mount Carmel Bluffs been fined?
- Medicare lists no fines for Mount Carmel Bluffs.
- What did inspectors find at Mount Carmel Bluffs?
- In its last three inspection cycles (April 4, 2024 to February 26, 2026), Medicare lists 7 health citations; the most serious was level E. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (April 4, 2024 to February 26, 2026), Mount Carmel Bluffs had 7 health citations; the most serious was level E (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 4.63 hours per resident per day; the Iowa average is 3.86 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: February 26, 2026 — 1 health citation
Inspections in this cycle: February 26, 2026 (standard health inspection).
Show 1 citation (levels A to F, no actual harm)
F0725 Level D
“Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.”
Previous cycle: February 20, 2025 — 3 health citations
Inspections in this cycle: February 20, 2025 (standard health inspection); July 9, 2025 (complaint investigation).
Show 3 citations (levels A to F, no actual harm)
F0689 Level E
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
Earlier cycle: April 4, 2024 — 3 health citations
Inspections in this cycle: April 4, 2024 (standard health inspection).
Show 3 citations (levels A to F, no actual harm)
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0803 Level D
“Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (8)
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0324 Level F
“Provide properly protected cooking facilities.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0311 Level E
“Have an enclosure around a vertical opening shaft.”
K0321 Level E
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0920 Level E
“Ensure proper usage of power strips and extension cords.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Iowa | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 1.28 | 0.74 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.10 | 0.56 | 0.86 |
| Nurse aide hours per resident per day | 3.26 | 2.56 | 2.35 |
| Total nurse staff hours per resident per day | 4.63 | 3.86 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 4.07 | 3.38 | 3.43 |
| RN hours per resident per day on the weekend | 0.74 | 0.51 | 0.48 |
| Nursing staff turnover (per year) | 30.9% | 44.1% | 45.3% |
| RN turnover (per year) | 7.1% | 42.1% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.4 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 21 nursing homes: Presbyterian Homes & Services.
Legal business name: BVM-PHS Senior Housing Inc.
Owners and managers Medicare lists (4)
| Name | Role | Share | Since |
|---|---|---|---|
| Presbyterian Homes and Services | Direct owner | 50% | August 31, 2021 |
| Sisters of Charity of the Blessed Virgin Mary | Direct owner | 50% | August 31, 2021 |
| Manternach, Ladonna | Indirect owner | 25% | August 1, 2022 |
| PHS Management, LLC | Management company (operational or managerial control) | NOT APPLICABLE | October 15, 2020 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 60 |
| Average residents per day | 53.2 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Group or chain (affiliated entity) | Presbyterian Homes & Services |
| Legal business name | BVM-PHS Senior Housing Inc |
| First approved by Medicare/Medicaid | 2021-08-31 |
| Part of a continuing care retirement community | Yes |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 1160 Carmel Drive, Dubuque, IA 52003 |
| County | Dubuque County |
| State | Iowa |
| Phone | (563) 556‑5474 |
| CMS Certification Number | 165792 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Harmony Dubuque1.6 mi · Dubuque, IA · 2 of 5 stars
- Bethany Home3.0 mi · Dubuque, IA · 5 of 5 stars
- Luther Manor at Hillcrest3.7 mi · Dubuque, IA · 1 of 5 stars
- Ennoble Nursing and Rehab3.8 mi · Dubuque, IA · 5 of 5 stars
- Dubuque Specialty Care3.8 mi · Dubuque, IA · 2 of 5 stars
Nearest hospital emergency rooms
- MercyOne Dubuque Medical Center1.5 mi · Dubuque, IA · Acute Care Hospital
- Finley Hospital5.4 mi · Dubuque, IA · Acute Care Hospital
- Midwest Medical Center15 mi · Galena, IL · Critical Access Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13