Quick answers
- Where is Mill Run Care Center?
- 3399 Mill Run Drive, Hilliard, OH 43026, in Franklin County, Ohio.
- What is the phone number of Mill Run Care Center?
- (614) 527-3000, as listed by Medicare (CMS).
- What is the Medicare star rating of Mill Run Care Center?
- Medicare overall rating: 3 out of 5 stars (CMS data updated 2026-10-01).
- Has Mill Run Care Center been fined?
- Medicare lists 1 fine totaling $59,378.
- What did inspectors find at Mill Run Care Center?
- In its last three inspection cycles (June 15, 2021 to June 11, 2026), Medicare lists 34 health citations; the most serious was level G. 3 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (June 15, 2021 to June 11, 2026), Mill Run Care Center had 34 health citations; the most serious was level G (actual harm to residents). 3 of them were level G or higher (actual harm or immediate jeopardy). It was fined $59,378 in total (1 fine, the latest on September 10, 2025). Nurse staffing is 4.12 hours per resident per day; the Ohio average is 3.71 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: September 10, 2025 — 19 health citations
Inspections in this cycle: September 10, 2025 (standard health inspection); June 11, 2026 (complaint investigation).
F0684 Level G
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
F0686 Level G
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 17 less serious citations (levels A to F)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0567 Level E
“Honor the resident's right to manage his or her financial affairs.”
F0692 Level E
“Provide enough food/fluids to maintain a resident's health.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0628 Level D
“Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0582 Level D
“Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.”
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0655 Level D
“Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0697 Level D
“Provide safe, appropriate pain management for a resident who requires such services.”
F0756 Level D
“Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.”
F0760 Level D
“Ensure that residents are free from significant medication errors.”
F0791 Level D
“Provide or obtain dental services for each resident.”
F0948 Level D
“Ensure that paid feeding assistants have the training they need.”
Previous cycle: May 4, 2023 — 8 health citations
Inspections in this cycle: May 4, 2023 (standard health inspection); March 27, 2025 (complaint investigation); September 10, 2025 (complaint investigation).
F0686 Level G
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 7 less serious citations (levels A to F)
F0761 Level E
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0687 Level D
“Provide appropriate foot care.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0760 Level D
“Ensure that residents are free from significant medication errors.”
Earlier cycle: June 15, 2021 — 7 health citations
Inspections in this cycle: June 15, 2021 (standard health inspection); March 6, 2024 (complaint investigation); April 24, 2024 (complaint investigation).
Show 7 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0880 Level F
“Provide and implement an infection prevention and control program.”
F0808 Level E
“Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0698 Level D
“Provide safe, appropriate dialysis care/services for a resident who requires such services.”
F0758 Level D
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
F0805 Level D
“Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (11)
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0741 Level E
“Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.”
K0341 Level F
“Install a fire alarm system that can be heard throughout the facility.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0222 Level E
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0351 Level E
“Install an approved automatic sprinkler system.”
K0923 Level E
“Have proper medical gas storage and administration areas.”
K0741 Level D
“Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.”
Fines and payment denials
Total fines over about the last three years: $59,378 (1 fine). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| September 10, 2025 | Fine | $59,378 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Ohio | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.88 | 0.64 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.05 | 0.95 | 0.86 |
| Nurse aide hours per resident per day | 2.19 | 2.12 | 2.35 |
| Total nurse staff hours per resident per day | 4.12 | 3.71 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.54 | 3.29 | 3.43 |
| RN hours per resident per day on the weekend | 0.55 | 0.43 | 0.48 |
| Nursing staff turnover (per year) | 65.4% | 49.0% | 45.3% |
| RN turnover (per year) | 90.0% | 44.4% | 42.5% |
| Administrators who left in the last year | 1.0 | 0.6 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 36 nursing homes: Optalis Health & Rehabilitation.
Legal business name: Mill Run Care Center Limited.
Owners and managers Medicare lists (13)
| Name | Role | Share | Since |
|---|---|---|---|
| Om Holdco 2 LLC | Direct owner | 100% | June 1, 2022 |
| Charles Franklin LLC | Indirect owner | — | June 1, 2022 |
| Charles Westland LLC | Indirect owner | — | June 1, 2022 |
| Hemant Shah 2018 Irrevocable Trust | Indirect owner | — | June 1, 2022 |
| Optalis LP Investors 2 LLC | Indirect owner | — | June 1, 2022 |
| Paar 108 LLC | Indirect owner | — | June 1, 2022 |
| Pinal R. Patel 2017 Irrevocable Trust F/B/O Aarna R. Patel | Indirect owner | — | June 1, 2022 |
| Pinal R. Patel 2017 Irrevocable Trust F/B/O Ansh R. Patel | Indirect owner | — | June 1, 2022 |
| Pinal R. Patel 2020 Irrevocable Family Trust Uad 10-6-2020 | Indirect owner | — | June 1, 2022 |
| Rajan G Patel 2020 Irr Fam TR Uad 12-3-2020 | Indirect owner | — | June 1, 2022 |
| SNW LLC | Indirect owner | — | June 1, 2022 |
| Optum Management Solutions. Inc | Indirect owner | NOT APPLICABLE | June 1, 2022 |
| Optum Management Solutions. Inc | Management company (operational or managerial control) | NOT APPLICABLE | June 1, 2022 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 66 |
| Average residents per day | 57 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Group or chain (affiliated entity) | Optalis Health & Rehabilitation |
| Legal business name | Mill Run Care Center Limited |
| First approved by Medicare/Medicaid | 1997-08-19 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 3399 Mill Run Drive, Hilliard, OH 43026 |
| County | Franklin County |
| State | Ohio |
| Phone | (614) 527‑3000 |
| CMS Certification Number | 366142 |
| Name in Medicare records | MILL RUN CARE CENTER |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Norwich Springs Health Campus1.3 mi · Hilliard, OH · 4 of 5 stars
- Trueman Pointe Care Center1.7 mi · Hilliard, OH · 5 of 5 stars
- Darby Glenn Nursing and Rehabilitation Center2.3 mi · Hilliard, OH · 4 of 5 stars
- Mayfair Village Nursing Care Center3.1 mi · Columbus, OH · 2 of 5 stars
- Sapphire Rehabilitation and Care Center3.4 mi · Columbus, OH · 1 of 5 stars
Nearest hospital emergency rooms
- Riverside Methodist Hospital4.5 mi · Columbus, OH · Acute Care Hospital
- Doctors Hospital5.0 mi · Columbus, OH · Acute Care Hospital
- Mount Carmel Dublin5.5 mi · Dublin, OH · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13