Quick answers
- Where is Mattoon Rehab & HCC?
- 2121 South Ninth, Mattoon, IL 61938, in Coles County, Illinois.
- What is the phone number of Mattoon Rehab & HCC?
- (217) 235-7138, as listed by Medicare (CMS).
- What is the Medicare star rating of Mattoon Rehab & HCC?
- Medicare overall rating: 1 out of 5 stars (CMS data updated 2026-10-01).
- Has Mattoon Rehab & HCC been fined?
- Medicare lists 8 fines totaling $336,721 and 3 payment denials.
- What did inspectors find at Mattoon Rehab & HCC?
- In its last three inspection cycles (September 15, 2023 to August 21, 2026), Medicare lists 70 health citations; the most serious was level G. 9 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (September 15, 2023 to August 21, 2026), Mattoon Rehab & HCC had 70 health citations; the most serious was level G (actual harm to residents). 9 of them were level G or higher (actual harm or immediate jeopardy). It was fined $336,721 in total (8 fines, the latest on September 15, 2026) and had 3 Medicare payment denials. Nurse staffing is 3.22 hours per resident per day; the Illinois average is 3.47 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: September 17, 2025 — 22 health citations
Inspections in this cycle: September 17, 2025 (standard health inspection); December 23, 2025 (complaint investigation); February 25, 2026 (complaint investigation); April 24, 2026 (complaint investigation); May 19, 2026 (complaint investigation); June 6, 2026 (complaint investigation); July 8, 2026 (complaint investigation); July 21, 2026 (complaint investigation); August 21, 2026 (complaint investigation).
F0600 Level G
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
actual harm to residents; isolated (a few residents) · Freedom from Abuse, Neglect, and Exploitation Deficiencies
F0760 Level G
“Ensure that residents are free from significant medication errors.”
actual harm to residents; isolated (a few residents) · Pharmacy Service Deficiencies
F0684 Level G
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 19 less serious citations (levels A to F)
F0880 Level F
“Provide and implement an infection prevention and control program.”
F0908 Level F
“Keep all essential equipment working safely.”
F0584 Level E
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0755 Level E
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0583 Level D
“Keep residents' personal and medical records private and confidential.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0585 Level D
“Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0690 Level D
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0759 Level D
“Ensure medication error rates are not 5 percent or greater.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
Previous cycle: July 12, 2024 — 21 health citations
Inspections in this cycle: July 12, 2024 (standard health inspection); October 25, 2024 (complaint investigation); December 16, 2024 (complaint investigation); January 26, 2025 (complaint investigation); March 6, 2025 (complaint investigation); April 7, 2025 (complaint investigation); May 7, 2025 (complaint investigation).
F0760 Level G
“Ensure that residents are free from significant medication errors.”
actual harm to residents; isolated (a few residents) · Pharmacy Service Deficiencies
F0689 Level G
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
F0690 Level G
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 18 less serious citations (levels A to F)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0868 Level F
“Have the Quality Assessment and Assurance group have the required members and meet at least quarterly”
F0880 Level F
“Provide and implement an infection prevention and control program.”
F0558 Level E
“Reasonably accommodate the needs and preferences of each resident.”
F0550 Level E
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0557 Level E
“Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.”
F0565 Level E
“Honor the resident's right to organize and participate in resident/family groups in the facility.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0661 Level D
“Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0694 Level D
“Provide for the safe, appropriate administration of IV fluids for a resident when needed.”
F0697 Level D
“Provide safe, appropriate pain management for a resident who requires such services.”
Earlier cycle: September 15, 2023 — 27 health citations
Inspections in this cycle: September 15, 2023 (standard health inspection); December 27, 2023 (complaint investigation); February 7, 2024 (complaint investigation); February 28, 2024 (complaint investigation); March 21, 2024 (complaint investigation); May 13, 2024 (complaint investigation); June 11, 2024 (complaint investigation); June 28, 2024 (complaint investigation); August 16, 2024 (complaint investigation).
F0689 Level G
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
F0689 Level G
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
F0689 Level G
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 24 less serious citations (levels A to F)
F0727 Level F
“Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.”
F0801 Level F
“Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.”
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0924 Level F
“Put firmly secured handrails on each side of hallways.”
F0600 Level E
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0610 Level E
“Respond appropriately to all alleged violations.”
F0550 Level E
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0883 Level E
“Develop and implement policies and procedures for flu and pneumonia vaccinations.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0557 Level D
“Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.”
F0607 Level D
“Develop and implement policies and procedures to prevent abuse, neglect, and theft.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0583 Level D
“Keep residents' personal and medical records private and confidential.”
F0640 Level D
“Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0756 Level D
“Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (14)
E0004 Level F
“Develop and maintain an Emergency Preparedness Program (EP).”
E0013 Level F
“Develop Emergency Preparedness policies and procedures.”
E0029 Level F
“Develop a communication plan.”
E0036 Level F
“Establish emergency prep training and testing.”
E0037 Level F
“Establish staff and initial training requirements.”
E0039 Level F
“Conduct testing and exercise requirements.”
E0006 Level F
“Conduct risk assessment and an All-Hazards approach.”
E0026 Level F
“Establish roles under a Waiver declared by secretary.”
E0037 Level F
“Establish staff and initial training requirements.”
E0039 Level F
“Conduct testing and exercise requirements.”
E0041 Level F
“Implement emergency and standby power systems.”
E0026 Level F
“Establish roles under a Waiver declared by secretary.”
E0039 Level F
“Conduct testing and exercise requirements.”
E0041 Level F
“Implement emergency and standby power systems.”
Fines and payment denials
Total fines over about the last three years: $336,721 (8 fines). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| September 15, 2026 | Fine | $23,700 |
| July 8, 2026 | Fine | $137,655 |
| May 19, 2026 | Fine | $19,635 |
| April 7, 2025 | Fine | $32,786 |
| October 25, 2024 | Fine | $14,050 |
| October 25, 2024 | Payment denial | from November 21, 2024, 40 days |
| June 28, 2024 | Fine | $60,629 |
| June 28, 2024 | Payment denial | from August 6, 2024, 13 days |
| May 13, 2024 | Fine | $14,050 |
| February 7, 2024 | Fine | $34,216 |
| February 7, 2024 | Payment denial | from February 28, 2024, 23 days |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Illinois | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.50 | 0.71 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.75 | 0.64 | 0.86 |
| Nurse aide hours per resident per day | 1.96 | 2.12 | 2.35 |
| Total nurse staff hours per resident per day | 3.22 | 3.47 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 2.95 | 3.08 | 3.43 |
| RN hours per resident per day on the weekend | 0.40 | 0.55 | 0.48 |
| Nursing staff turnover (per year) | 54.5% | 43.7% | 45.3% |
| RN turnover (per year) | 42.1% | 41.5% | 42.5% |
| Administrators who left in the last year | 2.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 24 nursing homes: Tutera Senior Living & Health Care.
Legal business name: Mattoon Manor, LLC.
Owners and managers Medicare lists (7)
| Name | Role | Share | Since |
|---|---|---|---|
| JCT Investments, LLC | Direct owner | NOT APPLICABLE | January 13, 2012 |
| Tutera Investments, LLC | Direct owner | NOT APPLICABLE | January 13, 2012 |
| Joseph Charles Tutera 2013 Family Irrevociable Trust Agreement | Indirect owner | NOT APPLICABLE | November 13, 2013 |
| Marian Olander Tutera 2020 MRTL TR | Indirect owner | NOT APPLICABLE | December 31, 2020 |
| Tutera, Joseph | Indirect owner | NOT APPLICABLE | January 13, 2012 |
| Tutera, Marian | Indirect owner | NOT APPLICABLE | January 13, 2012 |
| Walnut Creek Management Company LLC | Management company (operational or managerial control) | NOT APPLICABLE | January 13, 2012 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 148 |
| Average residents per day | 90.5 |
| Takes part in | Medicare and Medicaid |
| Ownership | Non-profit – other |
| Group or chain (affiliated entity) | Tutera Senior Living & Health Care |
| Legal business name | Mattoon Manor, LLC |
| First approved by Medicare/Medicaid | 1983-09-14 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 2121 South Ninth, Mattoon, IL 61938 |
| County | Coles County |
| State | Illinois |
| Phone | (217) 235‑7138 |
| CMS Certification Number | 145480 |
| Name in Medicare records | MATTOON REHAB & HCC |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Palm Garden of Mattoon0.5 mi · Mattoon, IL · 1 of 5 stars
- Odd Fellow-Rebekah Home1.4 mi · Mattoon, IL · 1 of 5 stars
- Charleston Rehab and Nursing11 mi · Charleston, IL · 1 of 5 stars
- Heartland Senior Living11 mi · Neoga, IL · 3 of 5 stars
- Hilltop Skilled Nursing & Rehab15 mi · Charleston, IL · 3 of 5 stars
Nearest hospital emergency rooms
- Sarah Bush Lincoln Health Center5.1 mi · Mattoon, IL · Acute Care Hospital
- HSHS Good Shepherd Hospital Inc24 mi · Shelbyville, IL · Critical Access Hospital
- St Anthonys Memorial Hospital25 mi · Effingham, IL · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13