Quick answers
- Where is Lynn Care Center?
- 1000 Shenandoah Avenue, Front Royal, VA 22630, in Warren County, Virginia.
- What is the phone number of Lynn Care Center?
- (540) 636-0300, as listed by Medicare (CMS).
- What is the Medicare star rating of Lynn Care Center?
- Medicare overall rating: 2 out of 5 stars (CMS data updated 2026-10-01).
- Has Lynn Care Center been fined?
- Medicare lists 1 fine totaling $38,110.
- What did inspectors find at Lynn Care Center?
- In its last three inspection cycles (August 31, 2021 to January 12, 2026), Medicare lists 54 health citations; the most serious was level K. 4 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (August 31, 2021 to January 12, 2026), Lynn Care Center had 54 health citations; the most serious was level K (immediate jeopardy to resident health or safety). 4 of them were level G or higher (actual harm or immediate jeopardy). It was fined $38,110 in total (1 fine, the latest on January 12, 2026). Nurse staffing is 4.06 hours per resident per day; the Virginia average is 3.88 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: January 12, 2026 — 19 health citations
Inspections in this cycle: January 12, 2026 (complaint investigation); January 12, 2026 (standard health inspection).
F0600 Level K
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
immediate jeopardy to resident health or safety; pattern (some residents) · Freedom from Abuse, Neglect, and Exploitation Deficiencies
F0689 Level K
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
immediate jeopardy to resident health or safety; pattern (some residents) · Quality of Life and Care Deficiencies
Show 17 less serious citations (levels A to F)
F0657 Level E
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0607 Level D
“Develop and implement policies and procedures to prevent abuse, neglect, and theft.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0628 Level D
“Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.”
F0645 Level D
“PASARR screening for Mental disorders or Intellectual Disabilities”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0730 Level D
“Observe each nurse aide's job performance and give regular training.”
F0840 Level D
“Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0942 Level D
“Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.”
F0944 Level D
“Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.”
F0945 Level D
“Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.”
F0946 Level D
“Provide training in compliance and ethics.”
F0949 Level D
“Provide behavior health training consistent with the requirements and as determined by a facility assessment.”
Previous cycle: January 6, 2023 — 23 health citations
Inspections in this cycle: January 6, 2023 (standard health inspection); February 7, 2025 (complaint investigation).
F0689 Level G
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 22 less serious citations (levels A to F)
F0755 Level E
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0622 Level D
“Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.”
F0623 Level D
“Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.”
F0637 Level D
“Assess the resident when there is a significant change in condition”
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0655 Level D
“Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0687 Level D
“Provide appropriate foot care.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0698 Level D
“Provide safe, appropriate dialysis care/services for a resident who requires such services.”
F0700 Level D
“Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.”
F0730 Level D
“Observe each nurse aide's job performance and give regular training.”
F0804 Level D
“Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.”
F0811 Level D
“Ensure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and supervised.”
F0908 Level D
“Keep all essential equipment working safely.”
F0947 Level D
“Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.”
Earlier cycle: August 31, 2021 — 12 health citations
Inspections in this cycle: August 31, 2021 (standard health inspection); July 16, 2024 (complaint investigation).
F0686 Level G
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 11 less serious citations (levels A to F)
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0698 Level D
“Provide safe, appropriate dialysis care/services for a resident who requires such services.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0770 Level D
“Provide timely, quality laboratory services/tests to meet the needs of residents.”
F0732 Level C
“Post nurse staffing information every day.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (9)
K0222 Level D
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0211 Level F
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0355 Level E
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0293 Level D
“Have properly located and lighted "Exit" signs.”
K0325 Level D
“Have properly installed hallway dispensers for alcohol-based hand rub.”
K0712 Level D
“Have simulated fire drills held at unexpected times.”
K0222 Level D
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0324 Level D
“Provide properly protected cooking facilities.”
K0916 Level D
“Have a battery powered remote alarm panel in a location accessible by operating personnel.”
Fines and payment denials
Total fines over about the last three years: $38,110 (1 fine). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| January 12, 2026 | Fine | $38,110 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Virginia | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.64 | 0.71 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.14 | 1.03 | 0.86 |
| Nurse aide hours per resident per day | 2.28 | 2.14 | 2.35 |
| Total nurse staff hours per resident per day | 4.06 | 3.88 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.42 | 3.35 | 3.43 |
| RN hours per resident per day on the weekend | 0.49 | 0.48 | 0.48 |
| Nursing staff turnover (per year) | 48.8% | 47.5% | 45.3% |
| RN turnover (per year) | 51.9% | 46.5% | 42.5% |
| Administrators who left in the last year | 1.0 | 0.6 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 43 nursing homes: Hill Valley Healthcare.
Legal business name: Shenandoah Operations Holdings LLC.
Owners and managers Medicare lists (2)
| Name | Role | Share | Since |
|---|---|---|---|
| Shenandoah SNF Operations Holdings LLC | Direct owner | 100% | February 1, 2022 |
| Shenandoah Operators Manager LLC | Management company (operational or managerial control) | NOT APPLICABLE | February 1, 2022 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 120 |
| Average residents per day | 109.3 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Group or chain (affiliated entity) | Hill Valley Healthcare |
| Legal business name | Shenandoah Operations Holdings LLC |
| First approved by Medicare/Medicaid | 1997-03-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 1000 Shenandoah Avenue, Front Royal, VA 22630 |
| County | Warren County |
| State | Virginia |
| Phone | (540) 636‑0300 |
| CMS Certification Number | 495316 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Heritage Hall Front Royal1.3 mi · Front Royal, VA · 5 of 5 stars
- Evergreen Health and Rehabilitation Center17 mi · Winchester, VA · 2 of 5 stars
- Woodstock Valley Health and Rehabilitation17 mi · Woodstock, VA · 1 of 5 stars
- Skyline Terrace Conv Home18 mi · Woodstock, VA · 5 of 5 stars
- The Village at Orchard Ridge19 mi · Winchester, VA · 5 of 5 stars
Nearest hospital emergency rooms
- Warren Memorial Hospital1.2 mi · Front Royal, VA · Acute Care Hospital
- Shenandoah Memorial Hospital17 mi · Woodstock, VA · Critical Access Hospital
- Winchester Medical Center18 mi · Winchester, VA · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13