Quick answers
- Where is Lindengrove New Berlin?
- 13755 W Fieldpointe Dr, New Berlin, WI 53151, in Waukesha County, Wisconsin.
- What is the phone number of Lindengrove New Berlin?
- (262) 796-3660, as listed by Medicare (CMS).
- What is the Medicare star rating of Lindengrove New Berlin?
- Medicare overall rating: 1 out of 5 stars (CMS data updated 2026-10-01).
- Has Lindengrove New Berlin been fined?
- Medicare lists 2 fines totaling $100,006 and 1 payment denial.
- What did inspectors find at Lindengrove New Berlin?
- In its last three inspection cycles (November 7, 2023 to July 20, 2026), Medicare lists 41 health citations; the most serious was level J. 5 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (November 7, 2023 to July 20, 2026), Lindengrove New Berlin had 41 health citations; the most serious was level J (immediate jeopardy to resident health or safety). 5 of them were level G or higher (actual harm or immediate jeopardy). It was fined $100,006 in total (2 fines, the latest on September 8, 2025) and had 1 Medicare payment denial. Nurse staffing is 3.32 hours per resident per day; the Wisconsin average is 4.25 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: July 20, 2026 — 18 health citations
Inspections in this cycle: July 20, 2026 (complaint investigation); July 20, 2026 (standard health inspection).
F0686 Level J
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Quality of Life and Care Deficiencies
F0689 Level J
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 16 less serious citations (levels A to F)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0628 Level E
“Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.”
F0658 Level E
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0761 Level E
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0946 Level E
“Provide training in compliance and ethics.”
F0554 Level D
“Allow residents to self-administer drugs if determined clinically appropriate.”
F0585 Level D
“Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0637 Level D
“Assess the resident when there is a significant change in condition”
F0690 Level D
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
F0692 Level D
“Provide enough food/fluids to maintain a resident's health.”
F0745 Level D
“Provide medically-related social services to help each resident achieve the highest possible quality of life.”
F0790 Level D
“Provide routine and 24-hour emergency dental care for each resident.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0883 Level D
“Develop and implement policies and procedures for flu and pneumonia vaccinations.”
F0887 Level D
“Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.”
Previous cycle: January 21, 2025 — 17 health citations
Inspections in this cycle: November 14, 2024 (complaint investigation); January 21, 2025 (standard health inspection); June 26, 2025 (complaint investigation); September 8, 2025 (complaint investigation).
F0689 Level G
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
F0689 Level G
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
F0689 Level G
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 14 less serious citations (levels A to F)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0880 Level F
“Provide and implement an infection prevention and control program.”
F0761 Level E
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0554 Level D
“Allow residents to self-administer drugs if determined clinically appropriate.”
F0623 Level D
“Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.”
F0625 Level D
“Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.”
F0690 Level D
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
F0558 Level D
“Reasonably accommodate the needs and preferences of each resident.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0690 Level D
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
Earlier cycle: November 7, 2023 — 6 health citations
Inspections in this cycle: November 7, 2023 (standard health inspection).
Show 6 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0623 Level D
“Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.”
F0625 Level D
“Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0758 Level D
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (9)
E0037 Level F
“Establish staff and initial training requirements.”
K0781 Level E
“Have restrictions on the use of portable space heaters.”
E0031 Level F
“Provide emergency officials' contact information.”
E0041 Level F
“Implement emergency and standby power systems.”
K0781 Level E
“Have restrictions on the use of portable space heaters.”
K0511 Level D
“Have properly installed electrical wiring and gas equipment.”
K0341 Level F
“Install a fire alarm system that can be heard throughout the facility.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0271 Level D
“Have exits that are accessible at all times.”
Fines and payment denials
Total fines over about the last three years: $100,006 (2 fines). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| September 8, 2025 | Fine | $55,200 |
| January 21, 2025 | Fine | $44,806 |
| January 21, 2025 | Payment denial | from February 21, 2025, 12 days |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Wisconsin | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.57 | 0.98 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.59 | 0.65 | 0.86 |
| Nurse aide hours per resident per day | 2.16 | 2.61 | 2.35 |
| Total nurse staff hours per resident per day | 3.32 | 4.25 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.01 | 3.75 | 3.43 |
| RN hours per resident per day on the weekend | 0.32 | 0.66 | 0.48 |
| Nursing staff turnover (per year) | 45.7% | 46.7% | 45.3% |
| RN turnover (per year) | 21.4% | 40.1% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Legal business name: Lindengrove Communities LLC.
Owners and managers Medicare lists (3)
| Name | Role | Share | Since |
|---|---|---|---|
| Marquardt Village Inc | Indirect owner | 100% | March 7, 2023 |
| Marks, Julie | Indirect owner | NOT APPLICABLE | June 5, 2025 |
| Illuminus Inc | Management company (operational or managerial control) | NOT APPLICABLE | March 20, 2023 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 110 |
| Average residents per day | 80 |
| Takes part in | Medicare and Medicaid |
| Ownership | Non-profit – corporation |
| Legal business name | Lindengrove Communities LLC |
| First approved by Medicare/Medicaid | 1967-01-01 |
| Part of a continuing care retirement community | Yes |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 13755 W Fieldpointe Dr, New Berlin, WI 53151 |
| County | Waukesha County |
| State | Wisconsin |
| Phone | (262) 796‑3660 |
| CMS Certification Number | 525064 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Clement Manor Health Care Center3.1 mi · Greenfield, WI · 1 of 5 stars
- Maplewood Center3.2 mi · West Allis, WI · 1 of 5 stars
- Resolve at West Allis Respiratory and Rehab3.5 mi · West Allis, WI · 1 of 5 stars
- Complete Care at Hales Corners4.0 mi · Hales Corners, WI · 4 of 5 stars
- St Camillus Health Center4.0 mi · Wauwatosa, WI · 3 of 5 stars
Nearest hospital emergency rooms
- Froedtert Community Hospital2.5 mi · New Berlin, WI · Acute Care Hospital
- West Allis Memorial Hospital3.2 mi · West Allis, WI · Acute Care Hospital
- Froedtert Memorial Lutheran Hospital4.2 mi · Milwaukee, WI · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13