Quick answers
- Where is Las Palomas Center?
- 8100 Palomas Avenue NE, Albuquerque, NM 87109, in Bernalillo County, New Mexico.
- What is the phone number of Las Palomas Center?
- (505) 821-4200, as listed by Medicare (CMS).
- What is the Medicare star rating of Las Palomas Center?
- Medicare overall rating: 1 out of 5 stars (CMS data updated 2026-10-01).
- Has Las Palomas Center been fined?
- Medicare lists 3 fines totaling $294,513.
- What did inspectors find at Las Palomas Center?
- In its last three inspection cycles (April 28, 2022 to July 16, 2026), Medicare lists 89 health citations; the most serious was level K. 7 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (April 28, 2022 to July 16, 2026), Las Palomas Center had 89 health citations; the most serious was level K (immediate jeopardy to resident health or safety). 7 of them were level G or higher (actual harm or immediate jeopardy). It was fined $294,513 in total (3 fines, the latest on November 5, 2025). Nurse staffing is 3.22 hours per resident per day; the New Mexico average is 3.58 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: July 19, 2024 — 30 health citations
Inspections in this cycle: July 19, 2024 (standard health inspection); November 5, 2025 (complaint investigation); November 25, 2025 (complaint investigation); February 9, 2026 (complaint investigation); April 10, 2026 (complaint investigation); July 16, 2026 (complaint investigation).
F0600 Level K
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
immediate jeopardy to resident health or safety; pattern (some residents) · Freedom from Abuse, Neglect, and Exploitation Deficiencies
F0610 Level K
“Respond appropriately to all alleged violations.”
immediate jeopardy to resident health or safety; pattern (some residents) · Freedom from Abuse, Neglect, and Exploitation Deficiencies
F0689 Level K
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
immediate jeopardy to resident health or safety; pattern (some residents) · Quality of Life and Care Deficiencies
F0684 Level J
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Quality of Life and Care Deficiencies
F0711 Level J
“Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Nursing and Physician Services Deficiencies
Show 25 less serious citations (levels A to F)
F0680 Level F
“Ensure the activities program is directed by a qualified professional.”
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0868 Level F
“Have the Quality Assessment and Assurance group have the required members and meet at least quarterly”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0585 Level E
“Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.”
F0658 Level E
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0677 Level E
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0584 Level E
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0695 Level E
“Provide safe and appropriate respiratory care for a resident when needed.”
F0925 Level E
“Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.”
F0627 Level D
“Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0554 Level D
“Allow residents to self-administer drugs if determined clinically appropriate.”
F0578 Level D
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0582 Level D
“Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.”
F0623 Level D
“Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.”
F0625 Level D
“Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.”
F0645 Level D
“PASARR screening for Mental disorders or Intellectual Disabilities”
F0679 Level D
“Provide activities to meet all resident's needs.”
F0685 Level D
“Assist a resident in gaining access to vision and hearing services.”
F0700 Level D
“Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.”
F0759 Level D
“Ensure medication error rates are not 5 percent or greater.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0943 Level D
“Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.”
Previous cycle: August 17, 2023 — 41 health citations
Inspections in this cycle: August 17, 2023 (standard health inspection); January 2, 2025 (complaint investigation); April 3, 2025 (complaint investigation); June 3, 2025 (complaint investigation).
F0684 Level K
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
immediate jeopardy to resident health or safety; pattern (some residents) · Quality of Life and Care Deficiencies
F0580 Level J
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Resident Rights Deficiencies
Show 39 less serious citations (levels A to F)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0567 Level F
“Honor the resident's right to manage his or her financial affairs.”
F0809 Level F
“Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.”
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0880 Level F
“Provide and implement an infection prevention and control program.”
F0658 Level E
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0677 Level E
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0609 Level E
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0658 Level E
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0711 Level E
“Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.”
F0760 Level E
“Ensure that residents are free from significant medication errors.”
F0835 Level E
“Administer the facility in a manner that enables it to use its resources effectively and efficiently.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0689 Level E
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0692 Level E
“Provide enough food/fluids to maintain a resident's health.”
F0557 Level E
“Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.”
F0640 Level E
“Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.”
F0658 Level E
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0677 Level E
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0761 Level E
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0583 Level D
“Keep residents' personal and medical records private and confidential.”
F0804 Level D
“Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0849 Level D
“Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0655 Level D
“Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0602 Level D
“Protect each resident from the wrongful use of the resident's belongings or money.”
F0919 Level D
“Make sure that a working call system is available in each resident's bathroom and bathing area.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0585 Level D
“Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0660 Level D
“Plan the resident's discharge to meet the resident's goals and needs.”
F0805 Level D
“Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.”
F0577 Level C
“Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.”
F0812 Level C
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0584 Level C
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
Earlier cycle: April 28, 2022 — 18 health citations
Inspections in this cycle: April 28, 2022 (standard health inspection); November 8, 2023 (complaint investigation); March 7, 2024 (complaint investigation).
Show 18 citations (levels A to F, no actual harm)
F0803 Level F
“Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.”
F0804 Level F
“Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.”
F0806 Level E
“Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.”
F0921 Level E
“Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.”
F0609 Level E
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0684 Level E
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0557 Level D
“Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0554 Level D
“Allow residents to self-administer drugs if determined clinically appropriate.”
F0697 Level D
“Provide safe, appropriate pain management for a resident who requires such services.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0676 Level D
“Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0883 Level D
“Develop and implement policies and procedures for flu and pneumonia vaccinations.”
F0921 Level D
“Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (11)
K0372 Level F
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0325 Level E
“Have properly installed hallway dispensers for alcohol-based hand rub.”
K0761 Level E
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
K0500 Level F
“Meet other general requirements that are deficient.”
K0741 Level F
“Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.”
K0926 Level F
“Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.”
K0211 Level E
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0923 Level E
“Have proper medical gas storage and administration areas.”
K0321 Level D
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0920 Level D
“Ensure proper usage of power strips and extension cords.”
K0211 Level E
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
Fines and payment denials
Total fines over about the last three years: $294,513 (3 fines). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| November 5, 2025 | Fine | $106,750 |
| April 3, 2025 | Fine | $149,042 |
| July 19, 2024 | Fine | $38,721 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | New Mexico | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.48 | 0.65 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.11 | 0.71 | 0.86 |
| Nurse aide hours per resident per day | 1.64 | 2.22 | 2.35 |
| Total nurse staff hours per resident per day | 3.22 | 3.58 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 2.91 | 3.14 | 3.43 |
| RN hours per resident per day on the weekend | 0.30 | 0.48 | 0.48 |
| Nursing staff turnover (per year) | 71.0% | 53.5% | 45.3% |
| RN turnover (per year) | 52.9% | 54.0% | 42.5% |
| Administrators who left in the last year | 1.0 | 0.9 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 183 nursing homes: Genesis Healthcare.
Legal business name: Peak Medical New Mexico No 3 LLC.
Owners and managers Medicare lists (10)
| Name | Role | Share | Since |
|---|---|---|---|
| Peak Medical LLC | Direct owner | 100% | February 2, 2015 |
| Fc-Gen Operations Investment LLC | Indirect owner | — | December 1, 2012 |
| Gen Operations I LLC | Indirect owner | — | December 1, 2012 |
| Gen Operations II LLC | Indirect owner | — | December 1, 2012 |
| Genesis Healthcare Inc | Indirect owner | — | February 2, 2015 |
| Genesis Healthcare LLC | Indirect owner | — | February 2, 2015 |
| Genesis Holdings LLC | Indirect owner | — | February 2, 2015 |
| Sun Healthcare Group Inc | Indirect owner | — | November 15, 2022 |
| Sunbridge Healthcare LLC | Indirect owner | — | February 2, 2015 |
| Whitman, Arnold | Indirect owner | — | November 15, 2022 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 120 |
| Average residents per day | 104.4 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Group or chain (affiliated entity) | Genesis Healthcare |
| Legal business name | Peak Medical New Mexico No 3 LLC |
| First approved by Medicare/Medicaid | 1983-03-22 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 8100 Palomas Avenue NE, Albuquerque, NM 87109 |
| County | Bernalillo County |
| State | New Mexico |
| Phone | (505) 821‑4200 |
| CMS Certification Number | 325036 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- The Rehabilitation Center of Albuquerque2.0 mi · Albuquerque, NM · 1 of 5 stars
- Fiesta Park Wellness & Rehabilitation2.5 mi · Albuquerque, NM · 3 of 5 stars
- Bear Canyon Rehabilitation Center3.2 mi · Albuquerque, NM · 3 of 5 stars
- Albuquerque Heights Healthcare and Rehabilitation3.2 mi · Albuquerque, NM · 3 of 5 stars
- Canyon Transitional Rehabilitation Center, LLC3.3 mi · Albuquerque, NM · 4 of 5 stars
Nearest hospital emergency rooms
- Lovelace Women's Hospital3.4 mi · Albuquerque, NM · Acute Care Hospital
- UNM Hospital6.7 mi · Albuquerque, NM · Acute Care Hospital
- Lovelace Westside Hospital6.9 mi · Albuquerque, NM · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13