Quick answers
- Where is Las Alturas Nursing & Transitional Care?
- 4301 North Bartlett Avenue, Laredo, TX 78041, in Webb County, Texas.
- What is the phone number of Las Alturas Nursing & Transitional Care?
- (956) 615-0456, as listed by Medicare (CMS).
- What is the Medicare star rating of Las Alturas Nursing & Transitional Care?
- Medicare overall rating: 3 out of 5 stars (CMS data updated 2026-10-01).
- Has Las Alturas Nursing & Transitional Care been fined?
- Medicare lists no fines for Las Alturas Nursing & Transitional Care.
- What did inspectors find at Las Alturas Nursing & Transitional Care?
- In its last three inspection cycles (August 31, 2023 to July 16, 2026), Medicare lists 23 health citations; the most serious was level E. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (August 31, 2023 to July 16, 2026), Las Alturas Nursing & Transitional Care had 23 health citations; the most serious was level E (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 3.13 hours per resident per day; the Texas average is 3.42 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: February 11, 2026 — 13 health citations
Inspections in this cycle: December 30, 2025 (complaint investigation); February 11, 2026 (standard health inspection); March 1, 2026 (complaint investigation); July 16, 2026 (complaint investigation).
Show 13 citations (levels A to F, no actual harm)
F0697 Level E
“Provide safe, appropriate pain management for a resident who requires such services.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0558 Level D
“Reasonably accommodate the needs and preferences of each resident.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0690 Level D
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
Previous cycle: November 21, 2024 — 9 health citations
Inspections in this cycle: October 11, 2024 (complaint investigation); October 31, 2024 (complaint investigation); November 21, 2024 (complaint investigation); November 21, 2024 (standard health inspection).
Show 9 citations (levels A to F, no actual harm)
F0689 Level E
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0684 Level E
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0842 Level E
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0711 Level D
“Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
Earlier cycle: August 31, 2023 — 1 health citation
Inspections in this cycle: August 31, 2023 (standard health inspection).
Show 1 citation (levels A to F, no actual harm)
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (1)
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Texas | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.34 | 0.44 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.72 | 0.94 | 0.86 |
| Nurse aide hours per resident per day | 2.06 | 2.03 | 2.35 |
| Total nurse staff hours per resident per day | 3.13 | 3.42 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 2.66 | 2.99 | 3.43 |
| RN hours per resident per day on the weekend | 0.29 | 0.35 | 0.48 |
| Nursing staff turnover (per year) | 50.0% | 50.8% | 45.3% |
| RN turnover (per year) | 53.8% | 49.8% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.6 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 25 nursing homes: Touchstone Communities.
Legal business name: Val Verde County Hospital District.
Owners and managers Medicare lists (2)
| Name | Role | Share | Since |
|---|---|---|---|
| Val Verde County Hospital District | Direct owner | 100% | March 1, 2022 |
| Laredo Operator 2 LTD. | Management company (operational or managerial control) | NOT APPLICABLE | March 1, 2022 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 138 |
| Average residents per day | 132.6 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – corporation |
| Group or chain (affiliated entity) | Touchstone Communities |
| Legal business name | Val Verde County Hospital District |
| First approved by Medicare/Medicaid | 2019-05-24 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 4301 North Bartlett Avenue, Laredo, TX 78041 |
| County | Webb County |
| State | Texas |
| Phone | (956) 615‑0456 |
| CMS Certification Number | 676465 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Laredo Medical Center0.4 mi · Laredo, TX · 5 of 5 stars
- Laredo Nursing and Rehabilitation Center1.4 mi · Laredo, TX · 2 of 5 stars
- Laredo West Nursing and Rehabilitation Center1.6 mi · Laredo, TX · 3 of 5 stars
- Laredo South Nursing and Rehabilitation Center1.8 mi · Laredo, TX · 5 of 5 stars
- La Frontera Nursing & Rehabilitation2.3 mi · Laredo, TX · 2 of 5 stars
Nearest hospital emergency rooms
- Laredo Medical Center0.4 mi · Laredo, TX · Acute Care Hospital
- Doctors Hospital of Laredo4.8 mi · Laredo, TX · Acute Care Hospital
- Dimmit Regional Hospital72 mi · Carrizo Springs, TX · Critical Access Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13