Quick answers
- Where is Lancaster Health Services?
- 1350 S Madison St, Lancaster, WI 53813, in Grant County, Wisconsin.
- What is the phone number of Lancaster Health Services?
- (608) 723-4143, as listed by Medicare (CMS).
- What is the Medicare star rating of Lancaster Health Services?
- Medicare overall rating: 2 out of 5 stars (CMS data updated 2026-10-01).
- Has Lancaster Health Services been fined?
- Medicare lists no fines for Lancaster Health Services.
- What did inspectors find at Lancaster Health Services?
- In its last three inspection cycles (April 6, 2023 to August 19, 2025), Medicare lists 18 health citations; the most serious was level J. 1 was level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (April 6, 2023 to August 19, 2025), Lancaster Health Services had 18 health citations; the most serious was level J (immediate jeopardy to resident health or safety). 1 of them was level G or higher (actual harm or immediate jeopardy). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 3.71 hours per resident per day; the Wisconsin average is 4.25 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: August 19, 2025 — 7 health citations
Inspections in this cycle: August 19, 2025 (standard health inspection).
F0605 Level J
“Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Freedom from Abuse, Neglect, and Exploitation Deficiencies
Show 6 less serious citations (levels A to F)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0804 Level E
“Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.”
F0578 Level D
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0759 Level D
“Ensure medication error rates are not 5 percent or greater.”
F0881 Level D
“Implement a program that monitors antibiotic use.”
Previous cycle: July 24, 2024 — 5 health citations
Inspections in this cycle: July 24, 2024 (standard health inspection); February 19, 2025 (complaint investigation).
Show 5 citations (levels A to F, no actual harm)
F0851 Level F
“Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0757 Level D
“Ensure each resident’s drug regimen must be free from unnecessary drugs.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Earlier cycle: April 6, 2023 — 6 health citations
Inspections in this cycle: April 6, 2023 (standard health inspection); April 24, 2024 (complaint investigation); August 27, 2024 (complaint investigation).
Show 6 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0880 Level F
“Provide and implement an infection prevention and control program.”
F0697 Level D
“Provide safe, appropriate pain management for a resident who requires such services.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0883 Level D
“Develop and implement policies and procedures for flu and pneumonia vaccinations.”
F0888 Level C
“Ensure staff are vaccinated for COVID-19”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (15)
E0006 Level F
“Conduct risk assessment and an All-Hazards approach.”
K0293 Level F
“Have properly located and lighted "Exit" signs.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0351 Level E
“Install an approved automatic sprinkler system.”
K0920 Level E
“Ensure proper usage of power strips and extension cords.”
K0343 Level D
“Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.”
K0521 Level D
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
K0912 Level D
“Have power receptacles that are properly grounded.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0351 Level F
“Install an approved automatic sprinkler system.”
K0911 Level F
“Meet requirements for the installation and maintenance of electrical systems.”
K0919 Level F
“Meet requirements for the use of electrical equipment.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
K0912 Level E
“Have power receptacles that are properly grounded.”
K0521 Level E
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Wisconsin | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.82 | 0.98 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.61 | 0.65 | 0.86 |
| Nurse aide hours per resident per day | 2.28 | 2.61 | 2.35 |
| Total nurse staff hours per resident per day | 3.71 | 4.25 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.24 | 3.75 | 3.43 |
| RN hours per resident per day on the weekend | 0.49 | 0.66 | 0.48 |
| Nursing staff turnover (per year) | 23.5% | 46.7% | 45.3% |
| RN turnover (per year) | 22.2% | 40.1% | 42.5% |
| Administrators who left in the last year | 2.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 57 nursing homes: North Shore Healthcare.
Legal business name: NSH Lancaster LLC.
Owners and managers Medicare lists (10)
| Name | Role | Share | Since |
|---|---|---|---|
| NSHR Operations LLC | Direct owner | 100% | October 1, 2019 |
| Arrowhead 123 LLC | Indirect owner | 10% | October 1, 2019 |
| The Lane Morrell Bowen Trust | Indirect owner | 10% | October 1, 2019 |
| Mills, David | Indirect owner | 18% | October 1, 2019 |
| Cibc Bank USA | Management company (operational or managerial control) | NOT APPLICABLE | December 31, 2024 |
| Cliftonlarsonallen | Management company (operational or managerial control) | NOT APPLICABLE | December 1, 2019 |
| Continuum Therapy Partners LLC | Management company (operational or managerial control) | NOT APPLICABLE | March 1, 2025 |
| North Shore Healthcare LLC | Management company (operational or managerial control) | NOT APPLICABLE | December 1, 2019 |
| NSH Rehab LLC | Management company (operational or managerial control) | NOT APPLICABLE | March 1, 2025 |
| Wipfli LLP | Management company (operational or managerial control) | NOT APPLICABLE | February 1, 2025 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 50 |
| Average residents per day | 43.2 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Group or chain (affiliated entity) | North Shore Healthcare |
| Legal business name | NSH Lancaster LLC |
| First approved by Medicare/Medicaid | 1984-03-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 1350 S Madison St, Lancaster, WI 53813 |
| County | Grant County |
| State | Wisconsin |
| Phone | (608) 723‑4143 |
| CMS Certification Number | 525352 |
| Name in Medicare records | LANCASTER HEALTH SERVICES |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Orchard Manor1.4 mi · Lancaster, WI · 5 of 5 stars
- Dove Healthcare - Fennimore10 mi · Fennimore, WI · 2 of 5 stars
- Edenbrook of Platteville14 mi · Platteville, WI · 5 of 5 stars
- Care and Rehab - Boscobel20 mi · Boscobel, WI · 4 of 5 stars
- Guttenberg Care Center20 mi · Guttenberg, IA · 5 of 5 stars
Nearest hospital emergency rooms
- Grant Regional Health Center0.5 mi · Lancaster, WI · Critical Access Hospital
- Southwest Health Center15 mi · Platteville, WI · Critical Access Hospital
- Finley Hospital20 mi · Dubuque, IA · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13