Quick answers
- Where is Ladera Center?
- 5901 Ouray Road Nw, Albuquerque, NM 87120, in Bernalillo County, New Mexico.
- What is the phone number of Ladera Center?
- (505) 836-0023, as listed by Medicare (CMS).
- What is the Medicare star rating of Ladera Center?
- Medicare overall rating: 2 out of 5 stars (CMS data updated 2026-10-01).
- Has Ladera Center been fined?
- Medicare lists 1 fine totaling $20,748.
- What did inspectors find at Ladera Center?
- In its last three inspection cycles (September 6, 2023 to August 18, 2026), Medicare lists 66 health citations; the most serious was level K. 5 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (September 6, 2023 to August 18, 2026), Ladera Center had 66 health citations; the most serious was level K (immediate jeopardy to resident health or safety). 5 of them were level G or higher (actual harm or immediate jeopardy). It was fined $20,748 in total (1 fine, the latest on October 28, 2024). Nurse staffing is 3.24 hours per resident per day; the New Mexico average is 3.58 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: January 28, 2026 — 18 health citations
Inspections in this cycle: January 28, 2026 (complaint investigation); January 28, 2026 (standard health inspection); July 10, 2026 (complaint investigation); August 18, 2026 (complaint investigation).
Show 18 citations (levels A to F, no actual harm)
F0600 Level E
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0550 Level E
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0584 Level E
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0585 Level E
“Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.”
F0628 Level E
“Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.”
F0655 Level E
“Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted”
F0657 Level E
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0658 Level E
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0677 Level E
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0761 Level E
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0919 Level E
“Make sure that a working call system is available in each resident's bathroom and bathing area.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0679 Level D
“Provide activities to meet all resident's needs.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0806 Level D
“Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.”
F0812 Level D
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
Previous cycle: October 28, 2024 — 15 health citations
Inspections in this cycle: October 28, 2024 (complaint investigation); October 28, 2024 (standard health inspection); May 27, 2025 (complaint investigation).
F0580 Level J
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Resident Rights Deficiencies
F0684 Level J
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 13 less serious citations (levels A to F)
F0725 Level F
“Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.”
F0920 Level F
“Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture.”
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0585 Level E
“Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.”
F0658 Level E
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0677 Level E
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0711 Level E
“Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.”
F0804 Level E
“Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0697 Level D
“Provide safe, appropriate pain management for a resident who requires such services.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0676 Level D
“Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.”
F0803 Level D
“Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.”
Earlier cycle: September 6, 2023 — 33 health citations
Inspections in this cycle: September 6, 2023 (standard health inspection); October 31, 2023 (complaint investigation); March 20, 2024 (complaint investigation); July 23, 2024 (complaint investigation).
F0684 Level K
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
immediate jeopardy to resident health or safety; pattern (some residents) · Quality of Life and Care Deficiencies
F0760 Level J
“Ensure that residents are free from significant medication errors.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Pharmacy Service Deficiencies
F0600 Level H
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
actual harm to residents; pattern (some residents) · Freedom from Abuse, Neglect, and Exploitation Deficiencies
Show 30 less serious citations (levels A to F)
F0803 Level F
“Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.”
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0725 Level E
“Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.”
F0584 Level E
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0679 Level E
“Provide activities to meet all resident's needs.”
F0684 Level E
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0600 Level E
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0552 Level E
“Ensure that residents are fully informed and understand their health status, care and treatments.”
F0583 Level E
“Keep residents' personal and medical records private and confidential.”
F0636 Level E
“Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.”
F0657 Level E
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0679 Level E
“Provide activities to meet all resident's needs.”
F0692 Level E
“Provide enough food/fluids to maintain a resident's health.”
F0695 Level E
“Provide safe and appropriate respiratory care for a resident when needed.”
F0698 Level E
“Provide safe, appropriate dialysis care/services for a resident who requires such services.”
F0758 Level E
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
F0761 Level E
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0790 Level E
“Provide routine and 24-hour emergency dental care for each resident.”
F0842 Level E
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0578 Level D
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0585 Level D
“Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.”
F0604 Level D
“Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.”
F0655 Level D
“Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0687 Level D
“Provide appropriate foot care.”
F0690 Level D
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
F0757 Level D
“Ensure each resident’s drug regimen must be free from unnecessary drugs.”
F0584 Level C
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (35)
E0007 Level F
“Address patient/client population and determine types of services needed.”
E0020 Level F
“Establish policies and procedures including evacuation.”
E0024 Level F
“Establish policies and procedures for volunteers.”
E0030 Level F
“List the names and contact information of those in the facility.”
E0037 Level F
“Establish staff and initial training requirements.”
K0291 Level F
“Install emergency lighting that can last at least 1 1/2 hours.”
K0324 Level F
“Provide properly protected cooking facilities.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0346 Level F
“Follow proper procedures when the fire alarm was out of service for more than 4 hours.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0355 Level F
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0511 Level F
“Have properly installed electrical wiring and gas equipment.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0914 Level F
“Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0211 Level E
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0222 Level E
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0223 Level E
“Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.”
K0293 Level E
“Have properly located and lighted "Exit" signs.”
K0741 Level E
“Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.”
K0920 Level E
“Ensure proper usage of power strips and extension cords.”
K0923 Level E
“Have proper medical gas storage and administration areas.”
K0281 Level D
“Install proper backup exit lighting.”
K0300 Level D
“Meet other general requirements that are deficient.”
K0321 Level D
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0341 Level D
“Install a fire alarm system that can be heard throughout the facility.”
K0781 Level D
“Have restrictions on the use of portable space heaters.”
K0911 Level D
“Meet requirements for the installation and maintenance of electrical systems.”
K0355 Level F
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0324 Level E
“Provide properly protected cooking facilities.”
K0291 Level F
“Install emergency lighting that can last at least 1 1/2 hours.”
K0293 Level F
“Have properly located and lighted "Exit" signs.”
K0372 Level F
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0362 Level E
“Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.”
Fines and payment denials
Total fines over about the last three years: $20,748 (1 fine). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| October 28, 2024 | Fine | $20,748 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | New Mexico | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.54 | 0.65 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.78 | 0.71 | 0.86 |
| Nurse aide hours per resident per day | 1.92 | 2.22 | 2.35 |
| Total nurse staff hours per resident per day | 3.24 | 3.58 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 2.86 | 3.14 | 3.43 |
| RN hours per resident per day on the weekend | 0.39 | 0.48 | 0.48 |
| Nursing staff turnover (per year) | 34.1% | 53.5% | 45.3% |
| RN turnover (per year) | 30.8% | 54.0% | 42.5% |
| Administrators who left in the last year | 1.0 | 0.9 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 183 nursing homes: Genesis Healthcare.
Legal business name: Peak Medical New Mexico No 3 LLC.
Owners and managers Medicare lists (10)
| Name | Role | Share | Since |
|---|---|---|---|
| Peak Medical LLC | Direct owner | 100% | February 2, 2015 |
| Fc-Gen Operations Investment LLC | Indirect owner | — | December 1, 2012 |
| Gen Operations I LLC | Indirect owner | — | December 1, 2012 |
| Gen Operations II LLC | Indirect owner | — | December 1, 2012 |
| Genesis Healthcare Inc | Indirect owner | — | February 2, 2015 |
| Genesis Healthcare LLC | Indirect owner | — | February 2, 2015 |
| Genesis Holdings LLC | Indirect owner | — | February 2, 2015 |
| Sun Healthcare Group Inc | Indirect owner | — | February 2, 2015 |
| Sunbridge Healthcare LLC | Indirect owner | — | April 20, 2007 |
| Whitman, Arnold | Indirect owner | — | November 15, 2022 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 120 |
| Average residents per day | 113.7 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – corporation |
| Group or chain (affiliated entity) | Genesis Healthcare |
| Legal business name | Peak Medical New Mexico No 3 LLC |
| First approved by Medicare/Medicaid | 1983-05-24 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 5901 Ouray Road Nw, Albuquerque, NM 87120 |
| County | Bernalillo County |
| State | New Mexico |
| Phone | (505) 836‑0023 |
| CMS Certification Number | 325037 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- South Valley Care Center LLC4.0 mi · Albuquerque, NM · 5 of 5 stars
- Odelia Healthcare4.6 mi · Albuquerque, NM · 5 of 5 stars
- Advanced Health Care of Albuquerque5.7 mi · Albuquerque, NM · 4 of 5 stars
- Spanish Trails Wellness & Rehabilitation5.9 mi · Albuquerque, NM · 3 of 5 stars
- Las Estancias by Pure Health6.5 mi · Albuquerque, NM · 5 of 5 stars
Nearest hospital emergency rooms
- Lovelace Medical Center4.3 mi · Albuquerque, NM · Acute Care Hospital
- Presbyterian Hospital4.7 mi · Albuquerque, NM · Acute Care Hospital
- UNM Hospital5.6 mi · Albuquerque, NM · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13