Quick answers
- Where is Kulana Malama?
- 91-1360 Karayan Street, Ewa Beach, HI 96706, in Honolulu County, Hawaii.
- What is the phone number of Kulana Malama?
- (808) 681-1200, as listed by Medicare (CMS).
- What is the Medicare star rating of Kulana Malama?
- Medicare overall rating: 5 out of 5 stars (CMS data updated 2026-10-01).
- Has Kulana Malama been fined?
- Medicare lists 1 fine totaling $14,069.
- What did inspectors find at Kulana Malama?
- In its last three inspection cycles (June 23, 2023 to September 26, 2025), Medicare lists 23 health citations; the most serious was level J. 1 was level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (June 23, 2023 to September 26, 2025), Kulana Malama had 23 health citations; the most serious was level J (immediate jeopardy to resident health or safety). 1 of them was level G or higher (actual harm or immediate jeopardy). It was fined $14,069 in total (1 fine, the latest on June 18, 2025). Nurse staffing is 10.15 hours per resident per day; the Hawaii average is 4.99 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: September 26, 2025 — 4 health citations
Inspections in this cycle: September 26, 2025 (standard health inspection).
Show 4 citations (levels A to F, no actual harm)
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0812 Level D
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
Previous cycle: June 6, 2024 — 13 health citations
Inspections in this cycle: June 6, 2024 (standard health inspection); June 18, 2025 (complaint investigation); September 26, 2025 (complaint investigation).
F0726 Level J
“Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Nursing and Physician Services Deficiencies
Show 12 less serious citations (levels A to F)
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0713 Level D
“Provide or arrange emergency care by a doctor 24 hours a day.”
F0867 Level D
“Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0661 Level D
“Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0760 Level D
“Ensure that residents are free from significant medication errors.”
F0791 Level D
“Provide or obtain dental services for each resident.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Earlier cycle: June 23, 2023 — 6 health citations
Inspections in this cycle: June 23, 2023 (standard health inspection).
Show 6 citations (levels A to F, no actual harm)
F0880 Level F
“Provide and implement an infection prevention and control program.”
F0908 Level E
“Keep all essential equipment working safely.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0693 Level D
“Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0887 Level D
“Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fines and payment denials
Total fines over about the last three years: $14,069 (1 fine). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| June 18, 2025 | Fine | $14,069 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Hawaii | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 5.25 | 1.73 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.39 | 0.35 | 0.86 |
| Nurse aide hours per resident per day | 4.51 | 2.91 | 2.35 |
| Total nurse staff hours per resident per day | 10.15 | 4.99 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 9.15 | 4.41 | 3.43 |
| RN hours per resident per day on the weekend | 4.60 | 1.32 | 0.48 |
| Nursing staff turnover (per year) | 38.6% | 34.5% | 45.3% |
| RN turnover (per year) | 35.7% | 30.5% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.2 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Legal business name: PSH KM LLC.
Owners and managers Medicare lists (3)
| Name | Role | Share | Since |
|---|---|---|---|
| Pacific Skilled Healthcare LLC | Direct owner | 100% | June 30, 2022 |
| Olsen, Spencer | Indirect owner | 73% | June 30, 2022 |
| Sorensen, Kristen | Indirect owner | 13% | June 30, 2022 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 33 |
| Average residents per day | 34.9 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Legal business name | PSH KM LLC |
| First approved by Medicare/Medicaid | 2007-05-01 |
| Resident and family councils | None |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 91-1360 Karayan Street, Ewa Beach, HI 96706 |
| County | Honolulu County |
| State | Hawaii |
| Phone | (808) 681‑1200 |
| CMS Certification Number | 125057 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Daniel K Akaka State Veterans Home2.6 mi · Kapolei, HI
- Ka Punawai Ola4.5 mi · Kapolei, HI · 4 of 5 stars
- Pearl City Post Acute4.9 mi · Pearl City, HI · 5 of 5 stars
- Avalon Care Center - Honolulu, LLC10 mi · Honolulu, HI · 2 of 5 stars
- Nuuanu Hale11 mi · Honolulu, HI · 3 of 5 stars
Nearest hospital emergency rooms
- Pali Momi Medical Center6.4 mi · Aiea, HI · Acute Care Hospital
- Kaiser Foundation Hospital8.4 mi · Honolulu, HI · Acute Care Hospital
- Tripler AMC (FT Shafter)8.8 mi · Honolulu, HI · Military Hospital (Department of Defense)
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13