Quick answers
- Where is Juliette Manor?
- 482 Oak Street, Berlin, WI 54923, in Green Lake County, Wisconsin.
- What is the phone number of Juliette Manor?
- (920) 361-3092, as listed by Medicare (CMS).
- What is the Medicare star rating of Juliette Manor?
- Medicare overall rating: 4 out of 5 stars (CMS data updated 2026-10-01).
- Has Juliette Manor been fined?
- Medicare lists no fines for Juliette Manor.
- What did inspectors find at Juliette Manor?
- In its last three inspection cycles (January 11, 2024 to April 8, 2026), Medicare lists 9 health citations; the most serious was level E. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (January 11, 2024 to April 8, 2026), Juliette Manor had 9 health citations; the most serious was level E (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 5.12 hours per resident per day; the Wisconsin average is 4.25 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: April 8, 2026 — 2 health citations
Inspections in this cycle: April 8, 2026 (standard health inspection).
Show 2 citations (levels A to F, no actual harm)
F0552 Level D
“Ensure that residents are fully informed and understand their health status, care and treatments.”
F0628 Level D
“Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.”
Previous cycle: February 5, 2025 — 7 health citations
Inspections in this cycle: November 26, 2024 (complaint investigation); February 5, 2025 (standard health inspection); September 10, 2025 (complaint investigation).
Show 7 citations (levels A to F, no actual harm)
F0803 Level E
“Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
Earlier cycle: January 11, 2024 — no health citations
Inspections in this cycle: January 11, 2024 (standard health inspection).
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (9)
K0345 Level E
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0918 Level E
“Have generator or other power source capable of supplying service within 10 seconds.”
K0920 Level E
“Ensure proper usage of power strips and extension cords.”
K0351 Level F
“Install an approved automatic sprinkler system.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
K0920 Level D
“Ensure proper usage of power strips and extension cords.”
K0927 Level D
“Have proper fire barriers, ventilation and signs for the transfilling of oxygen.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0711 Level F
“Provide a written emergency evacuation plan.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Wisconsin | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 1.45 | 0.98 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.50 | 0.65 | 0.86 |
| Nurse aide hours per resident per day | 3.17 | 2.61 | 2.35 |
| Total nurse staff hours per resident per day | 5.12 | 4.25 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 4.20 | 3.75 | 3.43 |
| RN hours per resident per day on the weekend | 1.05 | 0.66 | 0.48 |
| Nursing staff turnover (per year) | 40.7% | 46.7% | 45.3% |
| RN turnover (per year) | 41.2% | 40.1% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Legal business name: Thedacare Medical Center - Berlin, Inc..
Owners and managers Medicare lists (2)
| Name | Role | Share | Since |
|---|---|---|---|
| Froedtert Thedacare Health, Inc. | Management company (operational or managerial control) | NOT APPLICABLE | January 1, 2024 |
| Thedacare, Incorporated | Management company (operational or managerial control) | NOT APPLICABLE | June 30, 2014 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 37 |
| Average residents per day | 34.3 |
| Takes part in | Medicare and Medicaid |
| Ownership | Non-profit – corporation |
| Legal business name | Thedacare Medical Center - Berlin, Inc. |
| First approved by Medicare/Medicaid | 1977-12-01 |
| Resident and family councils | Resident and family councils |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 482 Oak Street, Berlin, WI 54923 |
| County | Green Lake County |
| State | Wisconsin |
| Phone | (920) 361‑3092 |
| CMS Certification Number | 525286 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Whispering Pines Nursing and Rehab, LLC10 mi · Ripon, WI · 1 of 5 stars
- Edenbrook Omro10 mi · Omro, WI · 4 of 5 stars
- Eden Rehab Suites and Green House Homes17 mi · Oshkosh, WI · 3 of 5 stars
- Markesan Resident Home18 mi · Markesan, WI · 5 of 5 stars
- Bethel Home19 mi · Oshkosh, WI · 4 of 5 stars
Nearest hospital emergency rooms
- Thedacare Medical Center - Berlin Inc0.2 mi · Berlin, WI · Critical Access Hospital
- Ripon Medical Center12 mi · Ripon, WI · Critical Access Hospital
- Aurora Medical Center Oshkosh18 mi · Oshkosh, WI · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13