Quick answers
- Where is Hood River Post Acute?
- 729 Henderson Road, Hood River, OR 97031, in Hood River County, Oregon.
- What is the phone number of Hood River Post Acute?
- (541) 386-2688, as listed by Medicare (CMS).
- What is the Medicare star rating of Hood River Post Acute?
- Medicare overall rating: 3 out of 5 stars (CMS data updated 2026-10-01).
- Has Hood River Post Acute been fined?
- Medicare lists 1 fine totaling $38,636.
- What did inspectors find at Hood River Post Acute?
- In its last three inspection cycles (January 31, 2020 to March 13, 2026), Medicare lists 29 health citations; the most serious was level L. 1 was level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (January 31, 2020 to March 13, 2026), Hood River Post Acute had 29 health citations; the most serious was level L (immediate jeopardy to resident health or safety). 1 of them was level G or higher (actual harm or immediate jeopardy). It was fined $38,636 in total (1 fine, the latest on September 27, 2024). Nurse staffing is 4.87 hours per resident per day; the Oregon average is 5.13 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: March 13, 2026 — 8 health citations
Inspections in this cycle: March 13, 2026 (complaint investigation); March 13, 2026 (standard health inspection).
Show 8 citations (levels A to F, no actual harm)
F0605 Level E
“Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.”
F0578 Level D
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0583 Level D
“Keep residents' personal and medical records private and confidential.”
F0627 Level D
“Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0690 Level D
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
F0692 Level D
“Provide enough food/fluids to maintain a resident's health.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Previous cycle: September 27, 2024 — 14 health citations
Inspections in this cycle: September 27, 2024 (standard health inspection).
F0812 Level L
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
immediate jeopardy to resident health or safety; widespread (many residents) · Nutrition and Dietary Deficiencies
Show 13 less serious citations (levels A to F)
F0575 Level E
“Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0552 Level D
“Ensure that residents are fully informed and understand their health status, care and treatments.”
F0554 Level D
“Allow residents to self-administer drugs if determined clinically appropriate.”
F0557 Level D
“Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.”
F0567 Level D
“Honor the resident's right to manage his or her financial affairs.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0645 Level D
“PASARR screening for Mental disorders or Intellectual Disabilities”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0679 Level D
“Provide activities to meet all resident's needs.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0699 Level D
“Provide care or services that was trauma informed and/or culturally competent.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
Earlier cycle: January 31, 2020 — 7 health citations
Inspections in this cycle: January 31, 2020 (standard health inspection); June 18, 2024 (complaint investigation); September 27, 2024 (complaint investigation).
Show 7 citations (levels A to F, no actual harm)
F0804 Level E
“Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0806 Level D
“Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (8)
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0271 Level F
“Have exits that are accessible at all times.”
K0321 Level D
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0324 Level D
“Provide properly protected cooking facilities.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0291 Level E
“Install emergency lighting that can last at least 1 1/2 hours.”
K0351 Level D
“Install an approved automatic sprinkler system.”
Fines and payment denials
Total fines over about the last three years: $38,636 (1 fine). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| September 27, 2024 | Fine | $38,636 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Oregon | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.49 | 0.76 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.07 | 0.89 | 0.86 |
| Nurse aide hours per resident per day | 3.31 | 3.48 | 2.35 |
| Total nurse staff hours per resident per day | 4.87 | 5.13 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 4.26 | 4.56 | 3.43 |
| RN hours per resident per day on the weekend | 0.36 | 0.52 | 0.48 |
| Nursing staff turnover (per year) | 54.2% | 43.5% | 45.3% |
| RN turnover (per year) | 42.9% | 49.5% | 42.5% |
| Administrators who left in the last year | 1.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 277 nursing homes: Pacs Group.
Legal business name: Hood River SNF Healthcare LLC.
Owners and managers Medicare lists (1)
| Name | Role | Share | Since |
|---|---|---|---|
| Mitchell, John | Indirect owner | — | September 1, 2024 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 100 |
| Average residents per day | 68.4 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Group or chain (affiliated entity) | Pacs Group |
| Legal business name | Hood River SNF Healthcare LLC |
| First approved by Medicare/Medicaid | 1983-07-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 729 Henderson Road, Hood River, OR 97031 |
| County | Hood River County |
| State | Oregon |
| Phone | (541) 386‑2688 |
| CMS Certification Number | 385104 |
| Name in Medicare records | HOOD RIVER POST ACUTE |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Columbia Basin Care Facility17 mi · The Dalles, OR · 1 of 5 stars
- The Dalles Health and Rehabilitation18 mi · The Dalles, OR · 4 of 5 stars
- Oregon Veterans Home21 mi · The Dalles, OR · 4 of 5 stars
Nearest hospital emergency rooms
- Providence Hood River Memorial Hospital0.9 mi · Hood River, OR · Critical Access Hospital
- Skyline Hospital3.7 mi · White Salmon, WA · Critical Access Hospital
- Adventist Health Columbia Gorge20 mi · The Dalles, OR · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13