Quick answers
- Where is Hillside Plaza?
- 18220 Euclid Ave, Cleveland, OH 44112, in Cuyahoga County, Ohio.
- What is the phone number of Hillside Plaza?
- (216) 486-6300, as listed by Medicare (CMS).
- What is the Medicare star rating of Hillside Plaza?
- Medicare overall rating: 4 out of 5 stars (CMS data updated 2026-10-01).
- Has Hillside Plaza been fined?
- Medicare lists no fines for Hillside Plaza.
- What did inspectors find at Hillside Plaza?
- In its last three inspection cycles (May 16, 2019 to September 8, 2025), Medicare lists 29 health citations; the most serious was level F. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (May 16, 2019 to September 8, 2025), Hillside Plaza had 29 health citations; the most serious was level F (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 4.19 hours per resident per day; the Ohio average is 3.71 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: May 19, 2025 — 5 health citations
Inspections in this cycle: May 19, 2025 (standard health inspection).
Show 5 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0698 Level D
“Provide safe, appropriate dialysis care/services for a resident who requires such services.”
F0760 Level D
“Ensure that residents are free from significant medication errors.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Previous cycle: July 20, 2022 — 20 health citations
Inspections in this cycle: July 20, 2022 (standard health inspection); November 14, 2024 (complaint investigation); December 17, 2024 (complaint investigation); September 8, 2025 (complaint investigation).
Show 20 citations (levels A to F, no actual harm)
F0607 Level F
“Develop and implement policies and procedures to prevent abuse, neglect, and theft.”
F0610 Level F
“Respond appropriately to all alleged violations.”
F0868 Level F
“Have the Quality Assessment and Assurance group have the required members and meet at least quarterly”
F0698 Level F
“Provide safe, appropriate dialysis care/services for a resident who requires such services.”
F0641 Level E
“Ensure each resident receives an accurate assessment.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0697 Level D
“Provide safe, appropriate pain management for a resident who requires such services.”
F0760 Level D
“Ensure that residents are free from significant medication errors.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
Earlier cycle: May 16, 2019 — 4 health citations
Inspections in this cycle: May 16, 2019 (standard health inspection).
Show 4 citations (levels A to F, no actual harm)
F0761 Level E
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0577 Level C
“Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.”
F0839 Level C
“Employ staff that are licensed, certified, or registered in accordance with state laws.”
F0582 Level B
“Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (15)
E0031 Level F
“Provide emergency officials' contact information.”
K0211 Level F
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0321 Level F
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0372 Level F
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
E0015 Level F
“Address subsistence needs for staff and patients.”
K0211 Level F
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0223 Level F
“Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.”
K0324 Level F
“Provide properly protected cooking facilities.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0363 Level F
“Install corridor and hallway doors that block smoke.”
K0741 Level F
“Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.”
K0352 Level F
“Properly install and monitor supervisory attachments on automatic sprinkler systems.”
K0161 Level E
“Use approved construction type or materials.”
K0923 Level D
“Have proper medical gas storage and administration areas.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Ohio | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 1.01 | 0.64 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.33 | 0.95 | 0.86 |
| Nurse aide hours per resident per day | 1.85 | 2.12 | 2.35 |
| Total nurse staff hours per resident per day | 4.19 | 3.71 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 2.92 | 3.29 | 3.43 |
| RN hours per resident per day on the weekend | 0.40 | 0.43 | 0.48 |
| Nursing staff turnover (per year) | 63.8% | 49.0% | 45.3% |
| RN turnover (per year) | 72.7% | 44.4% | 42.5% |
| Administrators who left in the last year | 1.0 | 0.6 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 10 nursing homes: Legacy Health Services.
Legal business name: Euclid Hill Health Investors, Inc..
Owners and managers Medicare lists (10)
| Name | Role | Share | Since |
|---|---|---|---|
| Oh 10 Holdco LLC | Direct owner | 100% | July 6, 2022 |
| CC OH10 Opco LLC | Indirect owner | — | July 6, 2022 |
| CHAVOS221 Holdings LLC | Indirect owner | — | July 6, 2022 |
| CHAVOS221 Irrv TR | Indirect owner | — | July 6, 2022 |
| Lionsview Opco NR LLC | Indirect owner | — | July 6, 2022 |
| Lionsview SC LLC | Indirect owner | — | July 6, 2022 |
| LIVING26 Holdings LLC | Indirect owner | — | July 6, 2022 |
| LIVING26 Irrv TR | Indirect owner | — | July 6, 2022 |
| SAPPHIRE143 Holdings LLC | Indirect owner | — | July 6, 2022 |
| SAPPHIRE143 Irrv TR | Indirect owner | — | July 6, 2022 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 47 |
| Average residents per day | 42.3 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – corporation |
| Group or chain (affiliated entity) | Legacy Health Services |
| Legal business name | Euclid Hill Health Investors, Inc. |
| First approved by Medicare/Medicaid | 1967-01-01 |
| Resident and family councils | None |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 18220 Euclid Ave, Cleveland, OH 44112 |
| County | Cuyahoga County |
| State | Ohio |
| Phone | (216) 486‑6300 |
| CMS Certification Number | 365006 |
| Name in Medicare records | HILLSIDE PLAZA |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Willows Health and Rehab Center0.4 mi · Euclid, OH · 4 of 5 stars
- Eastbrook Healthcare Center0.5 mi · Cleveland, OH · 4 of 5 stars
- Mount Saint Joseph Rehab Center1.4 mi · Euclid, OH · 4 of 5 stars
- Slovene Home for the Aged1.7 mi · Cleveland, OH · 2 of 5 stars
- Gardens of McGregor and Amasa Stone1.9 mi · East Cleveland, OH · 5 of 5 stars
Nearest hospital emergency rooms
- Euclid Hospital2.8 mi · Euclid, OH · Acute Care Hospital
- Louis Stokes Cleveland VA Medical Center4.4 mi · Cleveland, OH · Federal/VA Acute Care Hospital
- UH Cleveland Medical Center4.5 mi · Cleveland, OH · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13