Quick answers
- Where is Hillcrest Millard LLC?
- 13225 Westwood Lane, Omaha, NE 68144, in Douglas County, Nebraska.
- What is the phone number of Hillcrest Millard LLC?
- (531) 365-3000, as listed by Medicare (CMS).
- What is the Medicare star rating of Hillcrest Millard LLC?
- Medicare overall rating: 2 out of 5 stars (CMS data updated 2026-10-01).
- Has Hillcrest Millard LLC been fined?
- Medicare lists no fines for Hillcrest Millard LLC.
- What did inspectors find at Hillcrest Millard LLC?
- In its last three inspection cycles (August 3, 2023 to July 21, 2026), Medicare lists 28 health citations; the most serious was level F. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (August 3, 2023 to July 21, 2026), Hillcrest Millard LLC had 28 health citations; the most serious was level F (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 4.47 hours per resident per day; the Nebraska average is 4.12 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: February 24, 2026 — 8 health citations
Inspections in this cycle: February 24, 2026 (complaint investigation); February 24, 2026 (standard health inspection); July 21, 2026 (complaint investigation).
Show 8 citations (levels A to F, no actual harm)
F0801 Level F
“Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.”
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0584 Level E
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0628 Level D
“Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.”
F0692 Level D
“Provide enough food/fluids to maintain a resident's health.”
Previous cycle: September 12, 2024 — 8 health citations
Inspections in this cycle: September 12, 2024 (standard health inspection).
Show 8 citations (levels A to F, no actual harm)
F0804 Level F
“Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.”
F0725 Level E
“Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0655 Level D
“Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0758 Level D
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
Earlier cycle: August 3, 2023 — 12 health citations
Inspections in this cycle: August 3, 2023 (standard health inspection); February 29, 2024 (complaint investigation); April 18, 2024 (complaint investigation); September 12, 2024 (complaint investigation).
Show 12 citations (levels A to F, no actual harm)
F0638 Level E
“Assure that each resident’s assessment is updated at least once every 3 months.”
F0640 Level E
“Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0698 Level D
“Provide safe, appropriate dialysis care/services for a resident who requires such services.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0760 Level D
“Ensure that residents are free from significant medication errors.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0636 Level D
“Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.”
F0692 Level D
“Provide enough food/fluids to maintain a resident's health.”
F0757 Level D
“Ensure each resident’s drug regimen must be free from unnecessary drugs.”
F0758 Level D
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (11)
K0921 Level F
“Ensure that testing and maintenance of electrical equipment is performed.”
K0211 Level E
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0374 Level E
“Install smoke barrier doors that can resist smoke for at least 20 minutes.”
K0781 Level E
“Have restrictions on the use of portable space heaters.”
K0919 Level E
“Meet requirements for the use of electrical equipment.”
E0041 Level F
“Implement emergency and standby power systems.”
K0354 Level F
“Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0921 Level F
“Ensure that testing and maintenance of electrical equipment is performed.”
K0920 Level E
“Ensure proper usage of power strips and extension cords.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Nebraska | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.67 | 0.69 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.96 | 0.68 | 0.86 |
| Nurse aide hours per resident per day | 2.84 | 2.75 | 2.35 |
| Total nurse staff hours per resident per day | 4.47 | 4.12 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 4.16 | 3.57 | 3.43 |
| RN hours per resident per day on the weekend | 0.45 | 0.48 | 0.48 |
| Administrators who left in the last year | 1.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Legal business name: Hillcrest Millard, LLC.
Owners and managers Medicare lists (2)
| Name | Role | Share | Since |
|---|---|---|---|
| Hillcrest Operating Ventures, LLC | Direct owner | 100% | May 6, 2016 |
| Hillcrest Health Systems Inc | Management company (operational or managerial control) | NOT APPLICABLE | June 1, 2017 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 76 |
| Average residents per day | 63.9 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Legal business name | Hillcrest Millard, LLC |
| First approved by Medicare/Medicaid | 2018-02-23 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 13225 Westwood Lane, Omaha, NE 68144 |
| County | Douglas County |
| State | Nebraska |
| Phone | (531) 365‑3000 |
| CMS Certification Number | 285302 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Adept Nursing & Rehab of Omaha0.6 mi · Omaha, NE · 1 of 5 stars
- Brookestone Village1.1 mi · Omaha, NE · 5 of 5 stars
- Good Samaritan Society - Millard1.7 mi · Omaha, NE · 1 of 5 stars
- Rose Blumkin Jewish Home2.0 mi · Omaha, NE · 5 of 5 stars
- Newport House2.2 mi · Omaha, NE · 4 of 5 stars
Nearest hospital emergency rooms
- Nebraska Orthopaedic Hospital0.7 mi · Omaha, NE · Acute Care Hospital
- CHI Health Lakeside3.0 mi · Omaha, NE · Acute Care Hospital
- Children's Nebraska4.7 mi · Omaha, NE · Children's Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13