Quick answers
- Where is Hillcrest Home?
- 14688 Illinois Highway 82, Geneseo, IL 61254, in Henry County, Illinois.
- What is the phone number of Hillcrest Home?
- (309) 944-2147, as listed by Medicare (CMS).
- What is the Medicare star rating of Hillcrest Home?
- Medicare overall rating: 4 out of 5 stars (CMS data updated 2026-10-01).
- Has Hillcrest Home been fined?
- Medicare lists no fines for Hillcrest Home.
- What did inspectors find at Hillcrest Home?
- In its last three inspection cycles (April 7, 2023 to May 23, 2025), Medicare lists 17 health citations; the most serious was level G. 1 was level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (April 7, 2023 to May 23, 2025), Hillcrest Home had 17 health citations; the most serious was level G (actual harm to residents). 1 of them was level G or higher (actual harm or immediate jeopardy). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 3.29 hours per resident per day; the Illinois average is 3.47 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: May 23, 2025 — 7 health citations
Inspections in this cycle: May 23, 2025 (standard health inspection).
Show 7 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0837 Level F
“Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.”
F0628 Level E
“Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.”
F0686 Level E
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0578 Level D
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0732 Level C
“Post nurse staffing information every day.”
Previous cycle: May 31, 2024 — 5 health citations
Inspections in this cycle: May 31, 2024 (standard health inspection).
F0550 Level G
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
actual harm to residents; isolated (a few residents) · Resident Rights Deficiencies
Show 4 less serious citations (levels A to F)
F0881 Level F
“Implement a program that monitors antibiotic use.”
F0919 Level F
“Make sure that a working call system is available in each resident's bathroom and bathing area.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0758 Level D
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
Earlier cycle: April 7, 2023 — 5 health citations
Inspections in this cycle: April 7, 2023 (standard health inspection); November 15, 2023 (complaint investigation); February 7, 2024 (complaint investigation); April 23, 2024 (complaint investigation); June 24, 2024 (complaint investigation).
Show 5 citations (levels A to F, no actual harm)
F0600 Level E
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (15)
E0015 Level F
“Address subsistence needs for staff and patients.”
K0926 Level F
“Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.”
K0341 Level F
“Install a fire alarm system that can be heard throughout the facility.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0914 Level F
“Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.”
K0211 Level E
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0222 Level E
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0225 Level E
“Have stairways and smokeproof enclosures used as exits that meet safety requirements.”
K0271 Level E
“Have exits that are accessible at all times.”
K0321 Level E
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0351 Level E
“Install an approved automatic sprinkler system.”
K0355 Level E
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0372 Level E
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0914 Level F
“Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Illinois | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.70 | 0.71 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.70 | 0.64 | 0.86 |
| Nurse aide hours per resident per day | 1.89 | 2.12 | 2.35 |
| Total nurse staff hours per resident per day | 3.29 | 3.47 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 2.79 | 3.08 | 3.43 |
| RN hours per resident per day on the weekend | 0.51 | 0.55 | 0.48 |
| Nursing staff turnover (per year) | 60.0% | 43.7% | 45.3% |
| RN turnover (per year) | 57.1% | 41.5% | 42.5% |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Owners and managers Medicare lists (2)
| Name | Role | Share | Since |
|---|---|---|---|
| County of Henry | Direct owner | 100% | September 28, 2011 |
| County of Henry | Management company (operational or managerial control) | NOT APPLICABLE | September 28, 2011 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 99 |
| Average residents per day | 48.4 |
| Takes part in | Medicare and Medicaid |
| Ownership | Government – city/county |
| First approved by Medicare/Medicaid | 1998-02-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 14688 Illinois Highway 82, Geneseo, IL 61254 |
| County | Henry County |
| State | Illinois |
| Phone | (309) 944‑2147 |
| CMS Certification Number | 145949 |
| Name in Medicare records | HILLCREST HOME |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Hammond-Henry District Hospital0.3 mi · Geneseo, IL · 4 of 5 stars
- Allure of Geneseo1.1 mi · Geneseo, IL · 4 of 5 stars
- Avenues at Quad Cities13 mi · Silvis, IL · 1 of 5 stars
- Silvis Center for Nursing Rehab & Care14 mi · Silvis, IL · 1 of 5 stars
- Celebrate SR Living of Moline14 mi · Moline, IL · 4 of 5 stars
Nearest hospital emergency rooms
- Hammond Henry Hospital0.3 mi · Geneseo, IL · Critical Access Hospital
- Genesis Health System dba Genesis MDL Center-Illini13 mi · Silvis, IL · Acute Care Hospital
- OSF Saint Luke Medical Center20 mi · Kewanee, IL · Critical Access Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13