Quick answers
- Where is Hill Haven Nursing Home?
- 880 Ridgeway Road, Commerce, GA 30529, in Jackson County, Georgia.
- What is the phone number of Hill Haven Nursing Home?
- (706) 336-8000, as listed by Medicare (CMS).
- What is the Medicare star rating of Hill Haven Nursing Home?
- Medicare overall rating: 3 out of 5 stars (CMS data updated 2026-10-01).
- Has Hill Haven Nursing Home been fined?
- Medicare lists no fines for Hill Haven Nursing Home.
- What did inspectors find at Hill Haven Nursing Home?
- In its last three inspection cycles (October 15, 2022 to March 25, 2026), Medicare lists 17 health citations; the most serious was level F. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (October 15, 2022 to March 25, 2026), Hill Haven Nursing Home had 17 health citations; the most serious was level F (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 3.43 hours per resident per day; the Georgia average is 3.61 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: March 25, 2026 — 2 health citations
Inspections in this cycle: March 25, 2026 (standard health inspection).
Show 2 citations (levels A to F, no actual harm)
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
Previous cycle: February 20, 2025 — 7 health citations
Inspections in this cycle: February 20, 2025 (complaint investigation); February 20, 2025 (standard health inspection).
Show 7 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0880 Level F
“Provide and implement an infection prevention and control program.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
Earlier cycle: October 15, 2022 — 8 health citations
Inspections in this cycle: October 15, 2022 (standard health inspection); November 22, 2023 (complaint investigation).
Show 8 citations (levels A to F, no actual harm)
F0801 Level F
“Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.”
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0623 Level E
“Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.”
F0625 Level E
“Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0758 Level D
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
F0943 Level D
“Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (25)
K0920 Level E
“Ensure proper usage of power strips and extension cords.”
K0353 Level D
“Inspect, test, and maintain automatic sprinkler systems.”
K0372 Level D
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
E0004 Level F
“Develop and maintain an Emergency Preparedness Program (EP).”
E0039 Level F
“Conduct testing and exercise requirements.”
K0200 Level F
“Meet other general requirements.”
K0293 Level F
“Have properly located and lighted "Exit" signs.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0347 Level F
“Properly provide smoke detection systems in areas open to corridors.”
K0352 Level F
“Properly install and monitor supervisory attachments on automatic sprinkler systems.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0511 Level F
“Have properly installed electrical wiring and gas equipment.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0321 Level D
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0355 Level D
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0363 Level D
“Install corridor and hallway doors that block smoke.”
K0521 Level D
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
K0911 Level D
“Meet requirements for the installation and maintenance of electrical systems.”
K0923 Level D
“Have proper medical gas storage and administration areas.”
E0001 Level D
“Establish an Emergency Preparedness Program (EP).”
K0211 Level D
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0345 Level D
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0353 Level D
“Inspect, test, and maintain automatic sprinkler systems.”
K0712 Level D
“Have simulated fire drills held at unexpected times.”
K0741 Level D
“Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Georgia | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.32 | 0.50 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.98 | 0.94 | 0.86 |
| Nurse aide hours per resident per day | 2.13 | 2.17 | 2.35 |
| Total nurse staff hours per resident per day | 3.43 | 3.61 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 2.94 | 3.12 | 3.43 |
| RN hours per resident per day on the weekend | 0.25 | 0.35 | 0.48 |
| Administrators who left in the last year | 2.0 | 0.6 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Legal business name: Hill Haven Opco, LLC.
Owners and managers Medicare lists (2)
| Name | Role | Share | Since |
|---|---|---|---|
| Keiser, Scott | Direct owner | 40% | March 1, 2024 |
| Sanders, Adam | Direct owner | 20% | March 1, 2024 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 70 |
| Average residents per day | 62.5 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Legal business name | Hill Haven Opco, LLC |
| First approved by Medicare/Medicaid | 2005-11-01 |
| Resident and family councils | Resident and family councils |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 880 Ridgeway Road, Commerce, GA 30529 |
| County | Jackson County |
| State | Georgia |
| Phone | (706) 336‑8000 |
| CMS Certification Number | 115710 |
| Name in Medicare records | HILL HAVEN NURSING HOME |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Northridge Health and Rehabilitation0.3 mi · Commerce, GA · 3 of 5 stars
- The Oaks - Athens Skilled Nursing16 mi · Athens, GA · 1 of 5 stars
- Pruitthealth - Grandview17 mi · Athens, GA · 5 of 5 stars
- Pruitthealth - Athens Heritage18 mi · Athens, GA · 4 of 5 stars
- Presbyterian Village - Athens19 mi · Athens, GA · 2 of 5 stars
Nearest hospital emergency rooms
- Piedmont Athens Regional Medical Center18 mi · Athens, GA · Acute Care Hospital
- St Mary's Hospital19 mi · Athens, GA · Acute Care Hospital
- NGMC Barrow, LLC20 mi · Winder, GA · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13