Quick answers
- Where is Highland Care Center?
- 4285 South Highland Drive, Holladay, UT 84124, in Salt Lake County, Utah.
- What is the phone number of Highland Care Center?
- (801) 278-2839, as listed by Medicare (CMS).
- What is the Medicare star rating of Highland Care Center?
- Medicare overall rating: 5 out of 5 stars (CMS data updated 2026-10-01).
- Has Highland Care Center been fined?
- Medicare lists no fines for Highland Care Center.
- What did inspectors find at Highland Care Center?
- In its last three inspection cycles (March 16, 2022 to July 22, 2026), Medicare lists 22 health citations; the most serious was level F. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (March 16, 2022 to July 22, 2026), Highland Care Center had 22 health citations; the most serious was level F (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 3.52 hours per resident per day; the Utah average is 4.08 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: July 22, 2026 — 7 health citations
Inspections in this cycle: July 22, 2026 (complaint investigation); July 22, 2026 (standard health inspection).
Show 7 citations (levels A to F, no actual harm)
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0554 Level D
“Allow residents to self-administer drugs if determined clinically appropriate.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0773 Level D
“Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.”
F0775 Level D
“Keep complete, dated laboratory records in the resident's record.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Previous cycle: June 11, 2024 — 5 health citations
Inspections in this cycle: June 11, 2024 (standard health inspection).
Show 5 citations (levels A to F, no actual harm)
F0640 Level D
“Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.”
F0757 Level D
“Ensure each resident’s drug regimen must be free from unnecessary drugs.”
F0758 Level D
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
F0773 Level D
“Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.”
F0812 Level D
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
Earlier cycle: March 16, 2022 — 10 health citations
Inspections in this cycle: March 16, 2022 (standard health inspection); January 2, 2024 (complaint investigation).
Show 10 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0880 Level F
“Provide and implement an infection prevention and control program.”
F0692 Level E
“Provide enough food/fluids to maintain a resident's health.”
F0561 Level E
“Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0757 Level D
“Ensure each resident’s drug regimen must be free from unnecessary drugs.”
F0812 Level D
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0868 Level D
“Have the Quality Assessment and Assurance group have the required members and meet at least quarterly”
F0883 Level D
“Develop and implement policies and procedures for flu and pneumonia vaccinations.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (2)
E0037 Level D
“Establish staff and initial training requirements.”
E0039 Level D
“Conduct testing and exercise requirements.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Utah | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.97 | 1.24 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.54 | 0.47 | 0.86 |
| Nurse aide hours per resident per day | 2.00 | 2.36 | 2.35 |
| Total nurse staff hours per resident per day | 3.52 | 4.08 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.07 | 3.54 | 3.43 |
| RN hours per resident per day on the weekend | 0.73 | 0.90 | 0.48 |
| Nursing staff turnover (per year) | 38.7% | 50.0% | 45.3% |
| RN turnover (per year) | 47.6% | 40.1% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.6 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 34 nursing homes: Eduro Healthcare.
Legal business name: Beaver Valley Hospital.
Owners and managers Medicare lists (2)
| Name | Role | Share | Since |
|---|---|---|---|
| Eduro Healthcare LLC | Management company (operational or managerial control) | NOT APPLICABLE | June 29, 2017 |
| Highland Nursing and Rehab Center, LLC | Management company (operational or managerial control) | NOT APPLICABLE | June 29, 2017 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 103 |
| Average residents per day | 73.8 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Group or chain (affiliated entity) | Eduro Healthcare |
| Legal business name | Beaver Valley Hospital |
| First approved by Medicare/Medicaid | 1981-09-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 4285 South Highland Drive, Holladay, UT 84124 |
| County | Salt Lake County |
| State | Utah |
| Phone | (801) 278‑2839 |
| CMS Certification Number | 465078 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Spring Creek Healthcare Center0.6 mi · Salt Lake City, UT · 2 of 5 stars
- Monument Healthcare Millcreek1.1 mi · Salt Lake City, UT · 4 of 5 stars
- Monument Healthcare Cottonwood Creek1.3 mi · Salt Lake City, UT · 5 of 5 stars
- Holladay Healthcare Center1.4 mi · Salt Lake City, UT · 4 of 5 stars
- Mt. Olympus Rehabilitation Center1.6 mi · Salt Lake City, UT · 2 of 5 stars
Nearest hospital emergency rooms
- St Mark's Hospital1.1 mi · Salt Lake City, UT · Acute Care Hospital
- Intermountain Medical Center3.1 mi · Murray, UT · Acute Care Hospital
- VA Salt Lake City Healthcare - George E. Wahlen VA Medical Center5.4 mi · Salt Lake City, UT · Federal/VA Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13