Quick answers
- Where is Heritage Oaks?
- 2255 Frederica Road, Saint Simons Island, GA 31522, in Glynn County, Georgia.
- What is the phone number of Heritage Oaks?
- (912) 638-9988, as listed by Medicare (CMS).
- What is the Medicare star rating of Heritage Oaks?
- Medicare overall rating: 5 out of 5 stars (CMS data updated 2026-10-01).
- Has Heritage Oaks been fined?
- Medicare lists no fines for Heritage Oaks.
- What did inspectors find at Heritage Oaks?
- In its last three inspection cycles (February 5, 2023 to April 16, 2026), Medicare lists 10 health citations; the most serious was level F. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (February 5, 2023 to April 16, 2026), Heritage Oaks had 10 health citations; the most serious was level F (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 4.04 hours per resident per day; the Georgia average is 3.61 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: April 16, 2026 — 3 health citations
Inspections in this cycle: April 16, 2026 (complaint investigation); April 16, 2026 (standard health inspection).
Show 3 citations (levels A to F, no actual harm)
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
Previous cycle: April 2, 2025 — 2 health citations
Inspections in this cycle: April 2, 2025 (standard health inspection).
Show 2 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
Earlier cycle: February 5, 2023 — 5 health citations
Inspections in this cycle: February 5, 2023 (standard health inspection).
Show 5 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0645 Level D
“PASARR screening for Mental disorders or Intellectual Disabilities”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0690 Level D
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (17)
K0223 Level E
“Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
K0355 Level E
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0511 Level E
“Have properly installed electrical wiring and gas equipment.”
K0311 Level D
“Have an enclosure around a vertical opening shaft.”
K0372 Level D
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0293 Level D
“Have properly located and lighted "Exit" signs.”
K0341 Level D
“Install a fire alarm system that can be heard throughout the facility.”
K0353 Level D
“Inspect, test, and maintain automatic sprinkler systems.”
K0372 Level E
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0291 Level D
“Install emergency lighting that can last at least 1 1/2 hours.”
K0311 Level D
“Have an enclosure around a vertical opening shaft.”
K0341 Level D
“Install a fire alarm system that can be heard throughout the facility.”
K0345 Level D
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0353 Level D
“Inspect, test, and maintain automatic sprinkler systems.”
K0511 Level D
“Have properly installed electrical wiring and gas equipment.”
K0753 Level D
“Have restrictions on the use of highly flammable decorations.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Georgia | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.81 | 0.50 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.92 | 0.94 | 0.86 |
| Nurse aide hours per resident per day | 2.31 | 2.17 | 2.35 |
| Total nurse staff hours per resident per day | 4.04 | 3.61 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.37 | 3.12 | 3.43 |
| RN hours per resident per day on the weekend | 0.47 | 0.35 | 0.48 |
| Nursing staff turnover (per year) | 47.7% | 46.8% | 45.3% |
| RN turnover (per year) | 22.2% | 46.1% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.6 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 50 nursing homes: Ethica Health.
Legal business name: Glynn County Healthcare LLC.
Owners and managers Medicare lists (3)
| Name | Role | Share | Since |
|---|---|---|---|
| Community Health Systems Inc | Direct owner | NOT APPLICABLE | December 31, 2009 |
| Health Scholarships Inc | Direct owner | NOT APPLICABLE | March 1, 2025 |
| Clinical Services Inc | Management company (operational or managerial control) | NOT APPLICABLE | March 1, 2025 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 125 |
| Average residents per day | 56.6 |
| Takes part in | Medicare and Medicaid |
| Ownership | Non-profit – other |
| Group or chain (affiliated entity) | Ethica Health |
| Legal business name | Glynn County Healthcare LLC |
| First approved by Medicare/Medicaid | 1995-05-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 2255 Frederica Road, Saint Simons Island, GA 31522 |
| County | Glynn County |
| State | Georgia |
| Phone | (912) 638‑9988 |
| CMS Certification Number | 115582 |
| Name in Medicare records | HERITAGE OAKS |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Marsh's Edge3.8 mi · Saint Simons Island, GA · 5 of 5 stars
- Senior Care Center - Brunswick5.9 mi · Brunswick, GA · 2 of 5 stars
- Gracemore Nursing and Rehab6.4 mi · Brunswick, GA · 5 of 5 stars
- Sears Manor Nursing Home6.6 mi · Brunswick, GA · 2 of 5 stars
Nearest hospital emergency rooms
- Southeast Georgia Health System- Camden Campus30 mi · Saint Marys, GA · Acute Care Hospital
- Baptist Medical Center - Nassau36 mi · Fernandina Beach, FL · Acute Care Hospital
- Wayne Memorial Hospital42 mi · Jesup, GA · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13