Quick answers
- Where is Heritage Manor?
- 610 North Garfield Avenue, Monterey Park, CA 91754, in Los Angeles County, California.
- What is the phone number of Heritage Manor?
- (626) 573-3141, as listed by Medicare (CMS).
- What is the Medicare star rating of Heritage Manor?
- Medicare overall rating: 3 out of 5 stars (CMS data updated 2026-10-01).
- Has Heritage Manor been fined?
- Medicare lists 1 fine totaling $17,940.
- What did inspectors find at Heritage Manor?
- In its last three inspection cycles (November 14, 2023 to May 1, 2026), Medicare lists 65 health citations; the most serious was level J. 2 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (November 14, 2023 to May 1, 2026), Heritage Manor had 65 health citations; the most serious was level J (immediate jeopardy to resident health or safety). 2 of them were level G or higher (actual harm or immediate jeopardy). It was fined $17,940 in total (1 fine, the latest on March 28, 2025). Nurse staffing is 4.05 hours per resident per day; the California average is 4.54 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: April 30, 2026 — 19 health citations
Inspections in this cycle: February 26, 2026 (complaint investigation); April 30, 2026 (standard health inspection); May 1, 2026 (complaint investigation).
Show 19 citations (levels A to F, no actual harm)
F0620 Level E
“Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.”
F0627 Level E
“Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.”
F0698 Level E
“Provide safe, appropriate dialysis care/services for a resident who requires such services.”
F0732 Level E
“Post nurse staffing information every day.”
F0757 Level E
“Ensure each resident’s drug regimen must be free from unnecessary drugs.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0865 Level E
“Have a plan that describes the process for conducting QAPI and QAA activities.”
F0921 Level E
“Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0558 Level D
“Reasonably accommodate the needs and preferences of each resident.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0628 Level D
“Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0692 Level D
“Provide enough food/fluids to maintain a resident's health.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0847 Level D
“Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.”
F0919 Level D
“Make sure that a working call system is available in each resident's bathroom and bathing area.”
Previous cycle: March 28, 2025 — 23 health citations
Inspections in this cycle: October 16, 2024 (complaint investigation); December 5, 2024 (complaint investigation); February 18, 2025 (complaint investigation); March 28, 2025 (standard health inspection); August 14, 2025 (complaint investigation).
F0695 Level J
“Provide safe and appropriate respiratory care for a resident when needed.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Quality of Life and Care Deficiencies
F0689 Level G
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 21 less serious citations (levels A to F)
F0684 Level E
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0583 Level E
“Keep residents' personal and medical records private and confidential.”
F0802 Level E
“Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0867 Level E
“Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0726 Level D
“Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.”
F0756 Level D
“Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0759 Level D
“Ensure medication error rates are not 5 percent or greater.”
F0760 Level D
“Ensure that residents are free from significant medication errors.”
F0805 Level D
“Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.”
F0921 Level D
“Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.”
F0585 Level D
“Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
Earlier cycle: April 12, 2024 — 23 health citations
Inspections in this cycle: November 14, 2023 (complaint investigation); November 21, 2023 (complaint investigation); November 21, 2023 (infection control inspection); March 7, 2024 (complaint investigation); April 12, 2024 (standard health inspection); April 23, 2024 (complaint investigation); July 3, 2024 (complaint investigation); July 3, 2024 (infection control inspection).
Show 23 citations (levels A to F, no actual harm)
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0550 Level E
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0656 Level E
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0684 Level E
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0697 Level E
“Provide safe, appropriate pain management for a resident who requires such services.”
F0730 Level E
“Observe each nurse aide's job performance and give regular training.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0881 Level E
“Implement a program that monitors antibiotic use.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0558 Level D
“Reasonably accommodate the needs and preferences of each resident.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0690 Level D
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
F0693 Level D
“Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0711 Level D
“Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.”
F0757 Level D
“Ensure each resident’s drug regimen must be free from unnecessary drugs.”
F0759 Level D
“Ensure medication error rates are not 5 percent or greater.”
F0883 Level D
“Develop and implement policies and procedures for flu and pneumonia vaccinations.”
F0921 Level D
“Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0887 Level D
“Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (26)
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0511 Level E
“Have properly installed electrical wiring and gas equipment.”
K0761 Level E
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
K0923 Level E
“Have proper medical gas storage and administration areas.”
K0321 Level D
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0345 Level D
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0353 Level D
“Inspect, test, and maintain automatic sprinkler systems.”
E0025 Level C
“Create arrangements with other facilities to receive patients.”
K0918 Level C
“Have generator or other power source capable of supplying service within 10 seconds.”
K0920 Level C
“Ensure proper usage of power strips and extension cords.”
E0039 Level F
“Conduct testing and exercise requirements.”
E0041 Level F
“Implement emergency and standby power systems.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0342 Level D
“Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.”
K0781 Level D
“Have restrictions on the use of portable space heaters.”
K0920 Level D
“Ensure proper usage of power strips and extension cords.”
K0923 Level D
“Have proper medical gas storage and administration areas.”
E0036 Level F
“Establish emergency prep training and testing.”
K0211 Level E
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0223 Level E
“Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
K0293 Level D
“Have properly located and lighted "Exit" signs.”
K0321 Level D
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
E0041 Level C
“Implement emergency and standby power systems.”
Fines and payment denials
Total fines over about the last three years: $17,940 (1 fine). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| March 28, 2025 | Fine | $17,940 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | California | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.41 | 0.68 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.11 | 1.20 | 0.86 |
| Nurse aide hours per resident per day | 2.53 | 2.66 | 2.35 |
| Total nurse staff hours per resident per day | 4.05 | 4.54 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.80 | 4.10 | 3.43 |
| RN hours per resident per day on the weekend | 0.34 | 0.52 | 0.48 |
| Nursing staff turnover (per year) | 29.1% | 36.6% | 45.3% |
| RN turnover (per year) | 36.4% | 37.8% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.4 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 50 nursing homes: David Johnson.
Legal business name: Heritage Manor Healthcare LLC.
Owners and managers Medicare lists (3)
| Name | Role | Share | Since |
|---|---|---|---|
| Heritage Manor Healthcare LLC | Direct owner | 100% | January 11, 1996 |
| Heritage Manor Healthcare LLC | Management company (operational or managerial control) | NOT APPLICABLE | January 11, 1996 |
| Sun Mar Management Services | Management company (operational or managerial control) | NOT APPLICABLE | October 12, 1989 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 99 |
| Average residents per day | 93.8 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Group or chain (affiliated entity) | David Johnson |
| Legal business name | Heritage Manor Healthcare LLC |
| First approved by Medicare/Medicaid | 1970-09-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 610 North Garfield Avenue, Monterey Park, CA 91754 |
| County | Los Angeles County |
| State | California |
| Phone | (626) 573‑3141 |
| CMS Certification Number | 055989 |
| Name in Medicare records | HERITAGE MANOR |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Monterey Park Conv Hospital0.2 mi · Monterey Park, CA · 3 of 5 stars
- Del Mar Convalescent Hospital1.2 mi · Rosemead, CA · 5 of 5 stars
- Sunny Village Care Center1.3 mi · Alhambra, CA · 3 of 5 stars
- Atherton Baptist Home1.5 mi · Alhambra, CA · 4 of 5 stars
- Alhambra Healthcare & Wellness Centre, LP1.5 mi · Alhambra, CA · 3 of 5 stars
Nearest hospital emergency rooms
- Garfield Medical Center0.2 mi · Monterey Park, CA · Acute Care Hospital
- Monterey Park Hospital1.6 mi · Monterey Park, CA · Acute Care Hospital
- Alhambra Hospital Medical Center2.1 mi · Alhambra, CA · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13