Quick answers
- Where is Heritage Lakeside?
- 1016 Lakeshore Dr, Rice Lake, WI 54868, in Barron County, Wisconsin.
- What is the phone number of Heritage Lakeside?
- (715) 234-9101, as listed by Medicare (CMS).
- What is the Medicare star rating of Heritage Lakeside?
- Medicare overall rating: 1 out of 5 stars (CMS data updated 2026-10-01).
- Has Heritage Lakeside been fined?
- Medicare lists 2 fines totaling $266,996 and 1 payment denial.
- What did inspectors find at Heritage Lakeside?
- In its last three inspection cycles (October 11, 2023 to April 8, 2026), Medicare lists 65 health citations; the most serious was level J. 6 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (October 11, 2023 to April 8, 2026), Heritage Lakeside had 65 health citations; the most serious was level J (immediate jeopardy to resident health or safety). 6 of them were level G or higher (actual harm or immediate jeopardy). It was fined $266,996 in total (2 fines, the latest on April 8, 2026) and had 1 Medicare payment denial. Nurse staffing is 5.07 hours per resident per day; the Wisconsin average is 4.25 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: April 8, 2026 — 13 health citations
Inspections in this cycle: October 7, 2025 (complaint investigation); October 20, 2025 (complaint investigation); April 8, 2026 (standard health inspection).
F0684 Level J
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 12 less serious citations (levels A to F)
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0552 Level D
“Ensure that residents are fully informed and understand their health status, care and treatments.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0628 Level D
“Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
Previous cycle: January 15, 2025 — 18 health citations
Inspections in this cycle: October 22, 2024 (complaint investigation); January 15, 2025 (complaint investigation); January 15, 2025 (standard health inspection); April 8, 2025 (complaint investigation); July 2, 2025 (complaint investigation).
Show 18 citations (levels A to F, no actual harm)
F0726 Level F
“Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.”
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0761 Level E
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0558 Level D
“Reasonably accommodate the needs and preferences of each resident.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0690 Level D
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0699 Level D
“Provide care or services that was trauma informed and/or culturally competent.”
F0790 Level D
“Provide routine and 24-hour emergency dental care for each resident.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0620 Level C
“Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.”
F0623 Level C
“Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.”
F0732 Level C
“Post nurse staffing information every day.”
Earlier cycle: December 13, 2023 — 34 health citations
Inspections in this cycle: October 11, 2023 (complaint investigation); December 13, 2023 (standard health inspection); March 7, 2024 (complaint investigation); May 22, 2024 (complaint investigation); June 17, 2024 (complaint investigation); July 23, 2024 (complaint investigation); September 23, 2024 (complaint investigation).
F0684 Level J
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Quality of Life and Care Deficiencies
F0692 Level J
“Provide enough food/fluids to maintain a resident's health.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Quality of Life and Care Deficiencies
F0686 Level G
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
F0686 Level G
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
F0686 Level G
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 29 less serious citations (levels A to F)
F0947 Level F
“Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.”
F0727 Level F
“Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.”
F0851 Level F
“Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.”
F0880 Level F
“Provide and implement an infection prevention and control program.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0725 Level E
“Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0583 Level D
“Keep residents' personal and medical records private and confidential.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0690 Level D
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0659 Level D
“Provide care by qualified persons according to each resident's written plan of care.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0697 Level D
“Provide safe, appropriate pain management for a resident who requires such services.”
F0726 Level D
“Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0604 Level D
“Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0697 Level D
“Provide safe, appropriate pain management for a resident who requires such services.”
F0758 Level D
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (12)
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0920 Level D
“Ensure proper usage of power strips and extension cords.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0321 Level E
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0211 Level D
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0345 Level D
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0211 Level D
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0321 Level D
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0355 Level D
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0374 Level D
“Install smoke barrier doors that can resist smoke for at least 20 minutes.”
K0920 Level D
“Ensure proper usage of power strips and extension cords.”
K0927 Level D
“Have proper fire barriers, ventilation and signs for the transfilling of oxygen.”
Fines and payment denials
Total fines over about the last three years: $266,996 (2 fines). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| April 8, 2026 | Fine | $151,815 |
| June 17, 2024 | Fine | $115,181 |
| June 17, 2024 | Payment denial | from July 16, 2024, 105 days |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Wisconsin | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 1.47 | 0.98 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.60 | 0.65 | 0.86 |
| Nurse aide hours per resident per day | 3.00 | 2.61 | 2.35 |
| Total nurse staff hours per resident per day | 5.07 | 4.25 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 4.19 | 3.75 | 3.43 |
| RN hours per resident per day on the weekend | 0.95 | 0.66 | 0.48 |
| Nursing staff turnover (per year) | 66.2% | 46.7% | 45.3% |
| RN turnover (per year) | 46.7% | 40.1% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Legal business name: Rice Lake Rehabilitation and Care Center LLC.
Owners and managers Medicare lists (1)
| Name | Role | Share | Since |
|---|---|---|---|
| Markowitz, Alan | Direct owner | 100% | December 1, 2020 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 50 |
| Average residents per day | 43.8 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Legal business name | Rice Lake Rehabilitation and Care Center LLC |
| First approved by Medicare/Medicaid | 2000-03-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 1016 Lakeshore Dr, Rice Lake, WI 54868 |
| County | Barron County |
| State | Wisconsin |
| Phone | (715) 234‑9101 |
| CMS Certification Number | 525654 |
| Name in Medicare records | HERITAGE LAKESIDE |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Dove Healthcare - Rice Lake1.2 mi · Rice Lake, WI · 5 of 5 stars
- Barron Care and Rehabilitation9.2 mi · Barron, WI · 1 of 5 stars
- Meadowbrook at Chetek14 mi · Chetek, WI · 2 of 5 stars
- Care and Rehab - Cumberland14 mi · Cumberland, WI · 3 of 5 stars
- Dove Healthcare - Spooner23 mi · Spooner, WI · 4 of 5 stars
Nearest hospital emergency rooms
- Marshfield Medical Center - Rice Lake1.4 mi · Rice Lake, WI · Acute Care Hospital
- Mayo Clinic Health System-Northland9.5 mi · Barron, WI · Critical Access Hospital
- Cumberland Memorial Hospital17 mi · Cumberland, WI · Critical Access Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13