Quick answers
- Where is Heritage Hall Nursing Center?
- 750 E Highway 22, Centralia, MO 65240, in Boone County, Missouri.
- What is the phone number of Heritage Hall Nursing Center?
- (573) 682-5551, as listed by Medicare (CMS).
- What is the Medicare star rating of Heritage Hall Nursing Center?
- Medicare overall rating: 4 out of 5 stars (CMS data updated 2026-10-01).
- Has Heritage Hall Nursing Center been fined?
- Medicare lists no fines for Heritage Hall Nursing Center.
- What did inspectors find at Heritage Hall Nursing Center?
- In its last three inspection cycles (March 24, 2023 to November 6, 2025), Medicare lists 9 health citations; the most serious was level F. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (March 24, 2023 to November 6, 2025), Heritage Hall Nursing Center had 9 health citations; the most serious was level F (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 3.26 hours per resident per day; the Missouri average is 3.40 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: August 14, 2025 — 5 health citations
Inspections in this cycle: August 14, 2025 (standard health inspection); November 6, 2025 (complaint investigation).
Show 5 citations (levels A to F, no actual harm)
F0880 Level F
“Provide and implement an infection prevention and control program.”
F0568 Level E
“Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.”
F0641 Level E
“Ensure each resident receives an accurate assessment.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0814 Level C
“Dispose of garbage and refuse properly.”
Previous cycle: June 14, 2024 — 3 health citations
Inspections in this cycle: June 14, 2024 (standard health inspection).
Show 3 citations (levels A to F, no actual harm)
F0801 Level F
“Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.”
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
Earlier cycle: March 24, 2023 — 1 health citation
Inspections in this cycle: March 24, 2023 (standard health inspection).
Show 1 citation (levels A to F, no actual harm)
F0585 Level D
“Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (10)
E0026 Level F
“Establish roles under a Waiver declared by secretary.”
K0321 Level F
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0346 Level F
“Follow proper procedures when the fire alarm was out of service for more than 4 hours.”
K0354 Level F
“Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0291 Level F
“Install emergency lighting that can last at least 1 1/2 hours.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0741 Level F
“Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.”
K0761 Level F
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Missouri | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.53 | 0.46 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.56 | 0.68 | 0.86 |
| Nurse aide hours per resident per day | 2.16 | 2.26 | 2.35 |
| Total nurse staff hours per resident per day | 3.26 | 3.40 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 2.55 | 2.96 | 3.43 |
| RN hours per resident per day on the weekend | 0.24 | 0.32 | 0.48 |
| Nursing staff turnover (per year) | 66.0% | 56.9% | 45.3% |
| RN turnover (per year) | 40.0% | 50.0% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.7 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 23 nursing homes: Americare Senior Living.
Legal business name: Americare at Heritage Hall Nursing Center, LLC.
Owners and managers Medicare lists (5)
| Name | Role | Share | Since |
|---|---|---|---|
| HWJ LLC | Direct owner | 100% | January 1, 2012 |
| Ford, Julianna | Indirect owner | 33% | January 1, 2012 |
| Montgomery, Henley | Indirect owner | 33% | January 1, 2012 |
| Montgomery, William | Indirect owner | 33% | January 1, 2012 |
| Americare Systems, Inc. | Management company (operational or managerial control) | NOT APPLICABLE | January 1, 2012 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 60 |
| Average residents per day | 43.2 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – corporation |
| Group or chain (affiliated entity) | Americare Senior Living |
| Legal business name | Americare at Heritage Hall Nursing Center, LLC |
| First approved by Medicare/Medicaid | 1989-09-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 750 E Highway 22, Centralia, MO 65240 |
| County | Boone County |
| State | Missouri |
| Phone | (573) 682‑5551 |
| CMS Certification Number | 265385 |
| Name in Medicare records | HERITAGE HALL NURSING CENTER |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Pin Oaks Living Center13 mi · Mexico, MO · 1 of 5 stars
- Monroe Manor19 mi · Paris, MO · 5 of 5 stars
- The Villa at Blue Ridge19 mi · Columbia, MO · 2 of 5 stars
- Aspire Senior Living Moberly20 mi · Moberly, MO · 1 of 5 stars
- Columbia Post Acute20 mi · Columbia, MO · 5 of 5 stars
Nearest hospital emergency rooms
- Moberly Regional Medical Center20 mi · Moberly, MO · Acute Care Hospital
- Boone Hospital Center21 mi · Columbia, MO · Acute Care Hospital
- Columbia Mo VA Medical Center22 mi · Columbia, MO · Federal/VA Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13