Quick answers
- Where is Heritage Hall Blacksburg?
- 3610 South Main Street, Blacksburg, VA 24060, in Montgomery County, Virginia.
- What is the phone number of Heritage Hall Blacksburg?
- (540) 951-7000, as listed by Medicare (CMS).
- What is the Medicare star rating of Heritage Hall Blacksburg?
- Medicare overall rating: 4 out of 5 stars (CMS data updated 2026-10-01).
- Has Heritage Hall Blacksburg been fined?
- Medicare lists no fines for Heritage Hall Blacksburg.
- What did inspectors find at Heritage Hall Blacksburg?
- In its last three inspection cycles (February 10, 2020 to February 24, 2026), Medicare lists 22 health citations; the most serious was level K. 2 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (February 10, 2020 to February 24, 2026), Heritage Hall Blacksburg had 22 health citations; the most serious was level K (immediate jeopardy to resident health or safety). 2 of them were level G or higher (actual harm or immediate jeopardy). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 3.34 hours per resident per day; the Virginia average is 3.88 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: August 29, 2024 — 8 health citations
Inspections in this cycle: August 29, 2024 (standard health inspection); February 24, 2026 (complaint investigation).
Show 8 citations (levels A to F, no actual harm)
F0689 Level E
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0757 Level D
“Ensure each resident’s drug regimen must be free from unnecessary drugs.”
F0760 Level D
“Ensure that residents are free from significant medication errors.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Previous cycle: January 19, 2023 — 2 health citations
Inspections in this cycle: January 19, 2023 (standard health inspection).
Show 2 citations (levels A to F, no actual harm)
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Earlier cycle: February 10, 2020 — 12 health citations
Inspections in this cycle: February 10, 2020 (standard health inspection).
F0700 Level K
“Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.”
immediate jeopardy to resident health or safety; pattern (some residents) · Quality of Life and Care Deficiencies
F0689 Level G
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 10 less serious citations (levels A to F)
F0607 Level E
“Develop and implement policies and procedures to prevent abuse, neglect, and theft.”
F0625 Level E
“Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.”
F0697 Level E
“Provide safe, appropriate pain management for a resident who requires such services.”
F0755 Level E
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0729 Level D
“Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.”
F0760 Level D
“Ensure that residents are free from significant medication errors.”
F0808 Level D
“Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (13)
K0291 Level D
“Install emergency lighting that can last at least 1 1/2 hours.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0363 Level F
“Install corridor and hallway doors that block smoke.”
K0511 Level F
“Have properly installed electrical wiring and gas equipment.”
K0761 Level F
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
K0161 Level E
“Use approved construction type or materials.”
K0222 Level E
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0291 Level E
“Install emergency lighting that can last at least 1 1/2 hours.”
K0345 Level E
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0521 Level E
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
K0324 Level D
“Provide properly protected cooking facilities.”
E0036 Level E
“Establish emergency prep training and testing.”
E0037 Level E
“Establish staff and initial training requirements.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Virginia | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.42 | 0.71 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.08 | 1.03 | 0.86 |
| Nurse aide hours per resident per day | 1.84 | 2.14 | 2.35 |
| Total nurse staff hours per resident per day | 3.34 | 3.88 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 2.70 | 3.35 | 3.43 |
| RN hours per resident per day on the weekend | 0.23 | 0.48 | 0.48 |
| Nursing staff turnover (per year) | 46.2% | 47.5% | 45.3% |
| RN turnover (per year) | 36.4% | 46.5% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.6 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 15 nursing homes: Heritage Hall.
Legal business name: Blacksburg Life Care, LLC.
Owners and managers Medicare lists (1)
| Name | Role | Share | Since |
|---|---|---|---|
| American Healthcare LLC | Management company (operational or managerial control) | NOT APPLICABLE | November 22, 2010 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 179 |
| Average residents per day | 123.9 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – corporation |
| Group or chain (affiliated entity) | Heritage Hall |
| Legal business name | Blacksburg Life Care, LLC |
| First approved by Medicare/Medicaid | 2001-10-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 3610 South Main Street, Blacksburg, VA 24060 |
| County | Montgomery County |
| State | Virginia |
| Phone | (540) 951‑7000 |
| CMS Certification Number | 495356 |
| Name in Medicare records | HERITAGE HALL BLACKSBURG |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- The Wybe and Marietje Kroontje Health Care Center1.2 mi · Blacksburg, VA · 1 of 5 stars
- Radford Health and Rehab Center9.7 mi · Radford, VA · 4 of 5 stars
- Highland Ridge Rehab Center16 mi · Dublin, VA · 1 of 5 stars
- Richfield Health Center - Salem17 mi · Salem, VA · 3 of 5 stars
- Skyline Nursing & Rehabilitation20 mi · Floyd, VA · 3 of 5 stars
Nearest hospital emergency rooms
- Lewisgale Hospital Montgomery0.1 mi · Blacksburg, VA · Acute Care Hospital
- Carilion New River Valley Medical Center8.7 mi · Christiansburg, VA · Acute Care Hospital
- Carilion Giles Community Hospital21 mi · Pearisburg, VA · Critical Access Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13