Quick answers
- Where is Heritage Crossings?
- 501 North 13th Street, Geneva, NE 68361, in Fillmore County, Nebraska.
- What is the phone number of Heritage Crossings?
- (402) 759-3194, as listed by Medicare (CMS).
- What is the Medicare star rating of Heritage Crossings?
- Medicare overall rating: 5 out of 5 stars (CMS data updated 2026-10-01).
- Has Heritage Crossings been fined?
- Medicare lists no fines for Heritage Crossings, but 1 payment denial.
- What did inspectors find at Heritage Crossings?
- In its last three inspection cycles (December 12, 2023 to April 1, 2026), Medicare lists 3 health citations; the most serious was level D. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (December 12, 2023 to April 1, 2026), Heritage Crossings had 3 health citations; the most serious was level D (no actual harm, potential for more than minimal harm). It had 1 Medicare payment denial (the latest began April 1, 2026) and no fines. Nurse staffing is 4.59 hours per resident per day; the Nebraska average is 4.12 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: April 1, 2026 — 1 health citation
Inspections in this cycle: April 1, 2026 (standard health inspection).
Show 1 citation (levels A to F, no actual harm)
F0641 Level D
“Ensure each resident receives an accurate assessment.”
Previous cycle: November 20, 2024 — 1 health citation
Inspections in this cycle: November 20, 2024 (standard health inspection); June 16, 2025 (complaint investigation).
Show 1 citation (levels A to F, no actual harm)
F0880 Level D
“Provide and implement an infection prevention and control program.”
Earlier cycle: December 12, 2023 — 1 health citation
Inspections in this cycle: December 12, 2023 (standard health inspection).
Show 1 citation (levels A to F, no actual harm)
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (13)
K0200 Level F
“Meet other general requirements.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0500 Level F
“Meet other general requirements that are deficient.”
K0511 Level F
“Have properly installed electrical wiring and gas equipment.”
K0916 Level F
“Have a battery powered remote alarm panel in a location accessible by operating personnel.”
K0211 Level E
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0222 Level E
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0921 Level F
“Ensure that testing and maintenance of electrical equipment is performed.”
K0222 Level E
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
E0041 Level F
“Implement emergency and standby power systems.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
Fines and payment denials
Total fines over about the last three years: $0 (0 fines). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| April 1, 2026 | Payment denial | from June 2, 2026, 3 days |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Nebraska | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.67 | 0.69 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.60 | 0.68 | 0.86 |
| Nurse aide hours per resident per day | 3.32 | 2.75 | 2.35 |
| Total nurse staff hours per resident per day | 4.59 | 4.12 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.55 | 3.57 | 3.43 |
| RN hours per resident per day on the weekend | 0.28 | 0.48 | 0.48 |
| Nursing staff turnover (per year) | 40.0% | 48.5% | 45.3% |
| RN turnover (per year) | 33.3% | 43.5% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 22 nursing homes: Vetter Senior Living.
Legal business name: VSL Geneva LLC.
Owners and managers Medicare lists (3)
| Name | Role | Share | Since |
|---|---|---|---|
| Vetter Senior Living | Direct owner | 100% | December 23, 2016 |
| Vetter Senior Living | Management company (operational or managerial control) | NOT APPLICABLE | December 23, 2016 |
| VSL Vetter Health Services LLC | Management company (operational or managerial control) | NOT APPLICABLE | July 1, 2017 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 68 |
| Average residents per day | 44.2 |
| Takes part in | Medicare and Medicaid |
| Ownership | Non-profit – corporation |
| Group or chain (affiliated entity) | Vetter Senior Living |
| Legal business name | VSL Geneva LLC |
| First approved by Medicare/Medicaid | 1998-06-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 501 North 13th Street, Geneva, NE 68361 |
| County | Fillmore County |
| State | Nebraska |
| Phone | (402) 759‑3194 |
| CMS Certification Number | 285230 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Fairview Manor7.2 mi · Fairmont, NE · 5 of 5 stars
- Sutton Community Home, Inc.15 mi · Sutton, NE · 3 of 5 stars
- Legacy Square21 mi · Henderson, NE · 2 of 5 stars
- York General Hearthstone25 mi · York, NE · 5 of 5 stars
- Blue Valley Lutheran Nursing Home26 mi · Hebron, NE · 4 of 5 stars
Nearest hospital emergency rooms
- Fillmore County Hospital0.7 mi · Geneva, NE · Critical Access Hospital
- Friend Community Healthcare System19 mi · Friend, NE · Rural Emergency Hospital
- Henderson Community Hospital21 mi · Henderson, NE · Critical Access Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13